King’s Auto Body

I can’t express how much I was disappointed with this body shop. I was first greeted by the lady named Gina and she began to inspect my vehicle for the estimate. She seemed to be knowledgeable and even pointed out some of the details that other shops missed. She began to list what needs to be done for my car and the estimate came out to be higher than what other two shops offered. I decided to go with this shop based on the first impression that Gina gave me.
I got a call from Gina a day after I dropped my car, which got me really worried since the expected time of completion was 4 days. I went to pick up my car and was quickly able to realize that they did a rush job. Things she claimed she would fix were never done and as I began to question and point out all the flaws, she started to come up with bunch of excuses and even raised her voice towards me.
She also added that she will replace a damaged bumper guide (dealership inspected and even showed me the debris so I brought her a new part), and she lied to me saying that my bumper guide is not damaged. As the conversation become heated, she brought her mechanic who worked on my car with angry and violent voice, then started to play the blame game with him which I consider truly unprofessional. She still insisted me to pay the full price, which I had no time to argue about, since I had to get back to my office to attend the scheduled conference. Neither Gina nor her mechanic made apologies or any attempts to improve the quality of the work. Not a single document was provided, no receipt and no invoice as well.
DO NOT GIVE THEM BUSINESS IF YOU REALLY CARE ABOUT YOUR CAR.
P. S. — Quote from Gina when I was making a payment «You really shouldn’t attempt to fix the damages without going through the insurance company next time». Very professional.

I never thought I’d ever be able to say these words: I found a good auto body shop.
My car needed some major scratch/​dent/​keying repair work that spanned across 5 different panels, including the rear bumper. Gina, the tiny lady that runs the show here was very welcoming and easy to work with. She promised the car would be ready in two days. And she delivered! They really did go above and beyond — not only was the repair work professional and satisfactory, the team gave my car a full interior and exterior wash/​vacuum. It felt like I left in a brand new car.

I came here on a saturday to get an estimate for a cf front lip install. The Korean lady there was very helpful and agreed to have it done that day! So I had lunch nearby and hung out at the coffee shop across the street. Reasonable price and great customer service. She even offered to fix it if anything went wrong in the future. I highly recommend them.

Ive had the pleasure of using King’s a few times recently. I was reccomended by twp different friends and was not let down. The speed, professionalism, and how affordable this body shop is – is what i think are key here. Both situations (some body work and a crack in my windshield) left me very happy and pleased with the outcome and i would come back.
The only thing that I think might need some improvements are the communication and organization here. You can get an estimate on the spot, but i had an issue with an appointment – i showed up and was not called by someone at the body shop that i would need to reschedule because my part wasnt in. Then when i did reschedule, the person thought i said a much earlier time than what i needed. The place is busy and from what i saw on both occasions, its very hectic and usually one person answering the phone.

Maybe it was my Unilocal post or not but they finally called to apologize. I appreciate it.