Shan’s Grill

heyyy shout out to this place for making the best garlic naan! I was even late picking up my order and the naan was still perfectly cooked – fluffy, a lil chewy, so good. they loaded it with fresh garlic too. I also got the dal makhani and it’s really yummy. dude working there was really nice, too. will be coming back for sure :)

My father and I have eaten at Shan’s twice now. Both times, the experience was mixed, but our consensus was that we won’t be back for a third try.
When we arrived for our most recent visit, the area in front of the easy-​to-​miss storefront was VERY icy, a week after the most recent snowfall and with plenty of time to put down some sand or salt. It’s a broken wrist waiting to happen, so be careful if you go during winter.
We walked into the restaurant a little after 5PM, and it was silent. No staff to greet you, no one to bring you a menu or some water, nothing. We were the only ones there, so we sat and waited. After 5 – 7 minutes, one person came out to say hello. He brought us menus and left to go turn on some music — which I wouldn’t usually mention, but the music was louder than it should have been for an empty (save for us) restaurant and the style of sitar-​playing was… aggressive, for lack of a better word. It was perplexing and more than a little awkward.
We placed our orders and waited over half an hour to get glasses of water. Our sodas came even later. We didn’t receive all our food until an hour after we’d arrived. By that time, we were one of two tables eating in the restaurant, with one more person waiting (over 40 minutes) for takeout. We didn’t head out the door until 6:30.
Granted, the guy who served/​cooked our meals was very nice and incredibly apologetic about the delay. He made all of our food, even the naan, fresh, and you could tell. The chicken makhni was addictively good. The aloo gobhi, while oily, was smoky and flavorful. I also remember really enjoying the tikka masala-​seek kebab combo from our lunch a few months back. But this guy was clearly in over his head to try to serve three tables in a 90-​minute period, one of which was a takeout order. And given that our prior experience was very similar, it seems to be a chronic problem.
If I lived closer to Palatine, I’d think about getting takeout, because the food really is quite good and the lunch special is a good deal. I might consider it if I’m in the area and I have at least an hour to wait. For me, it’s not worth the trip.

I found this place a month or so ago, and I LOVE it! It does a lot of it’s business on take out orders, but there is nothing I didn’t like when I went there. The chicken tiki masala had a deep red color and was kind of skeptical when I first tired it, but it was the best dish compared to other Indian food I have had. I would definitely recommend this place!

I hope it’s not always this way but it was a 1 man show when I was there. The food was very good but service was a bit lacking, to be expected when there is only 1 person working. I had the chicken mahkai for my meal and chicken pakyori (spelling wrong) for an appetizer. Both chickens were very tender and flavorful.

Food was not bad. I think they need more staff, it seems like a one man show to me.

My friend and I dined here for lunch earlier today. We love Indian food so we were on the hunt for a good Indian restaurant in the area. We came across Shan’s Grill and saw how many good reviews it received and decided to give it a try. Let me just say I’m so happy we decided to try it out because it was honestly one of the best places I’ve ever been to. The food was amazing and the service and was just as great. The chicken dish I ordered (I forgot what it was called) was so delicious. I recommend to anyone looking to try good Indian cuisine.

This place has awesome meat! I was in the mood for some kabobs and I’m so glad I checked this place out. I got a carry out order of some chicken and lamb kabobs. It took the people like 50min to prepare my order but it was well worth it.
The chicken comes with just onions. I ordered some plane naan bread to go with it. These kabobs are definitely not from any box mix, they are so well seasoned and fresh and cooked to perfection. The naan is buttery and well chard (maybe not how naan is suppose to be but I LOVE it when it’s like that)
The lamb boti is AMAZING! it’s like sweet and tangy but so well seasoned too. This dish came with rice but I thought it tasted better with the bread. Very well cooked and you get a very large portion of meat and rice.
All totaled this meal was around 20 bucks. I will be going here again for certain. I saw some chairs there to be seated in the restaurant but maybe just carry out from here. The person who was working there was very helpful and nice. It’s a great hole in the wall check it out.

We happened to be in the area about three hours from home and decided to stop at this little hole in the wall Indian joint for some take out. IT WAS AMAZING! We made the mistake of only getting one order of Samosas. They were delicious! I fought with my husband to turn around and get more to take home. Unfortunately, I lost and have been craving them ever since. The man behind the counter says he makes the Naan fresh daily and you could taste it! The Tikka Masala was yummy. I was worried about the colouring, a deep red, I usually like mine a bit more creamy orange, but the taste was spot on. The lamb curry was exceptionally tasty with just the right amount of spice. Absolutely NO complaints! There are many reviews here complaining about having to wait — we waited over 40 minutes. Quit your bitching! This food is made with care and is not only worth the wait, but worth every penny! So head to your nearest fast food place and get your garbage in a paper sack handed to you through a window. I wish I lived closer. I would definitely be a regular. Good job Shan’s Grill! Looking forward to our next visit!

I was very excited to try this place at first. I had a couple of guests over so we decided to place a late night order. Our order was exactly as follows: 3 Veggie Samosa’s, Butter Chicken, Paneer Makhni, 3 Garlic Naan’s, 1 Veggie Biryani, and 1 Raita. When we went to go pick it up, the guy who run’s this place (Ali), even repeated my order to me before I paid. We get home to find 2 chicken dishes, no raita, and no garlic naan. Just plain naan. Unfortunately some of the guests I had were vegetarian so they couldn’t eat anything except the Biryani. Ok. so it gets better. I call them the same night to tell them about their mistake. They tell me to come back tomorrow at 11am. I get there at 11:30am…They aren’t even OPEN! DUDE, like WTF? I called and left a message saying I was at their front door and this is really starting to waste my time.
So now it’s Tuesday. I get a phone call from Ali. He says to come pickup my order, BUT WAIT, «we’re out of paneer, can you pickup any other vegetarian dish?» — OK… so I placed an order for Chana Masala and Palak Aloo. I pick it up and Ali apologizes to me about the issues we had. I get home and open up the food containers… surprise surprise, there was no Chana Masala. What a joke. This place is not going to be in business any much longer if these idiots keep this up. Luckily, I don’t own this business so I can care less about their problems. Never going back again.

Got some chicken seekh kabobs this evenjng. they were soo good. They were made fresh juicy and tender. We finished them in 5 mins. Perfect marination and cooked to perfection delivers in a 10 mile radius. I found my desi food Togo place. Décor is pretty good from inside.

Ordered for delivery and was given a confirmation delivery time. Waited two hours and then was told they never received the order. They were dishonest and unapologetic about not following through on the order.

I went here to dine in not realizing it was mostly a carry out restaurant. We were the only people who dined in, but they did a lot of carry out service. It took a while for the food to come out, but everything was made fresh to order so I can appreciate that. We even got to decide the spice level of our entrees.
Started with veggie samosas which were fantastic. They had a kick to them which went great with the yogurt sauce we were given. We ordered a paneer dish and chicken tikka masala. Both were fabulous and had the perfect amount of spice. We also had a plain naan and some sort of combination naan which were great with the sauces. The basmati rice was also very tasty.
The waiter/​chef/​everything was super friendly and gave great suggestions. I will definitely order from here in the future, but I think I will stick to carry out.

Just finishing up my delivery order and had to get on here to express my experience. First of all, the food was delicious. I ordered the chicken tikka and chicken makhani, tried both of them and thought they were great. Do be aware that if you’re not a fan of spicy, you’ll need to specify the level of spice you want, but either way, the flavor is good. It’s not just spicy for the sake of being spicy.
I received my delivery a few minutes later than originally estimated and got a very polite apology from the delivery driver. She was very nice and sorry that she wasn’t able to find my house. Which is admittedly difficult on my dimly lit street. What prompted me to write this review immediately however, is the fact that they followed up with a phone call making sure that I receive my order and then it wasn’t too late. Very impressed, most businesses don’t take the time to do that. Great customer service, I will definitely be ordering again.

The food is great, have tried 5 – 6 different things of the menu, everything was tasty. Knocked off a star because delivery is very spotty and very slow, had to go pick up once because there were no drivers. I was told I could get a refund or pick up and get 5 bucks off. Worth it if you’re going to pick up food from there.

Tandoori chicken was good. It was tender and well made. On the other hand everything else, veg briyani and veg pakora, were both very spacy and mediocre.

The significant other unit ordered delivery from GrubSpot on a Saturday night.
The chat was very tasty, lots of liquid to soak up with naan. No pieces of samosa or other fried snacks, just pure channa, onions, chili and cilantro. Very delicious, and very spicy.
The veg biryani was huge! It almost overflowed the polystyrene container: o) Nice chunks of tomato and other veggies like carrots. However, they didn’t include any raita: o (
They called to let us know they accidentally forgot the lassi and would either deliver it or give us a credit for next time. We said we’ll take the credit next time but then realized that the lamb biryani was missing so we called back and asked that both the lassi and lamb biryani be brought out ASAP. They agreed. We only got the appetizer (channa chat) and one of the entrees (veg biryani) — they forgot a drink and another entrée (lamb biryani).
They came 20 mins later and delivered the missing items. Phew! That was nice of them to make up for the omission. His lamb briyani was just ok, no raita. The lassi has some nice gulab in it (rose essence).
I think next time we’ll just call them directly instead of using a third party, and/​or pick it up ourselves and check that everything in the order in our bag prior to leaving. It must have been a busy Saturday night.

Love this place, we always get take out. Great flavors. Everything we’ve ordered has been delicious. Every time we go we’re the only white people– that’s a GOOD sign the food is authentic!

People down below with negative reviews are probably lying or have never been there ! Being a white person I love their food and the best part is it’s fresh ! I will go to this place again and again. Twice I went to indian bistro and they sucked in taste and too much color .! I’ve realised that they face heat from their own community, why? Just coz they have amazing food? Damn haters. Anyways when u go here try their biryani and grilled fish. :) u will leave with a smile on face

Went in for the lunch special today, and I had the chicken tikka. I’ve never had that dish before, but I know when good food is well prepared and this was it. The chicken was spicy, but not overly spicy; I could still enjoy all the flavors. I really liked the beans, too.
I thought the décor was tasteful and interesting, the family staff was welcoming, and the entire experience was refreshing and relaxing.

We did Friday night take out. I’m assuming a husband and wife team.
A+ for order accuracy, + service, + white chicken breast meat, + for pakoras, +lots of rice and good nan bread.
I’d rate the dishes maybe a solid B, Definetly edible, just not my favorite, and again see my portion size comments below. We ordered chicken tikka masala and matter paneer. Lots of peas and very tiny pieces cheese, and lots of sauce and very tiny chicken pieces.
Also, ask about their carryout specials. Advertises 100% Zabiha Halal.
This is an observation only, without judgement, as the pricing and portion size seem to be relevant, but the take out containers are one size smaller than some other places. For example, this was maybe a $ 30 order, where at another place where you might have a leftover meal would be $ 50. The chutney is in a one ounce container instead of a 2 ounce, so you may want to ask for 2 for your pakoras ;) (they gave us 2 without asking). We had only rice leftover.
I’d recommend take out. The area just isn’t a «dine in area», rather a commuter area. While the shop has about 8 tables, and they do make a best effort to make it nice, it is 80’s décor (plastic table clothes and fake flowers).
I’d be willing to try another round with them and I’m sure they appreciate you doing the same!