Route 62 Wash and Lube

They did a great job. Well worth the couple extra bucks and few extra minutes. I went over lunch and was in and out in about 15 minutes. I got the «super shine» wash. My car looks great inside and out.

I paid $ 28.95 for «The Works» car wash and rainx. The only good thing about this place is that they’re fast. But, they’re fast because they do a terrible job. I have a black 2014 crossover that still had white bird poop on it when the car was «finished». You can also see exactly where they wiped my car, because they either used oily or dirty rags. Inside my rear floor mats hadn’t been replaced, the passenger side floor mat was in the right spot, but wasn’t hooked in, and the ring for the hook on the driver’s side floor mat had been completely ripped out leaving a giant hole. The work was sloppy and careless. Don’t bring your car here if you want it to look nice.

My service was completed on 8 May for a basic exterior wash, and a good interior clean. I was trying to get this completed before a girls night out. This was my last visit ever. Thanks to them I will NEVER allow anyone to touch my 2013 Ford Taurus SHO
As I’m waiting a gentleman comes up to me and asks if I know the code to get into my car. I didn’t know it because my car has keyless entry without the need to use this feature. I realized they locked my keys in my car, and started worrying… He spouts off to me that it’s common for aftermarket alarms to do this. (Mine is not after market, they put it in neutral to get it thru the wash, and when the car detects movement it locks the doors for safety) At this point I’m worried and annoyed with the manager, but kept my cool. He then offers to «open» it for me, and gives his guys the okay. They got the car open alright… Misaligned my door in the process that I just had repaired at Ford’s body shop in Elgin. (The guys at that ford dealership are super awesome)
To add insult to injury of my poor car (her name is Bertha), I noticed drops of oily protectant all over the car, including my leather seats. Thankfully I caught it before it discolored my seats, and recleaned the interior of my car.
I didn’t bother calling these guys since I don’t want them to touch my car again. I just won’t visit this place ever. Already told colleagues that recommended this place what happened… This company will not be seeing their cars again in the future either.

I went here on a Saturday and to my surprise it wasn’t JAMMED packed which was very nice.
The facility is nice and big and there wasn’t so much traffic. This car wash is also Touch-​less meaning there are no brushes, it is just all water pressure so that it doesn’t leave swirl marks on your car.
The only thing i would recommend would be to do their packages a bit better… maybe have more options.
But anyways, def going back.

Route 62 Wash and Lube has been around for a few years now. It started simply as a high end car wash. Shortly after they opened they added a quick oil change and lube shop where they also did some detailing.
Pricing was always higher than others there. But, they seem to do a pretty good job. While I have heard a few stories about carelessness, I have never experienced anything of the sort.
When I brought the car in this time I was curious. I have a Hybrid car which requires a specific grade of oil. I wanted to see if they would take that into consideration, or if they simply were going to change the oil. Interestingly, they couldn’t find my car in their system, even thought I’ve taken it there several times. So, my plan was on. I said I wanted an oil change and walked into the waiting room.
A couple of minutes went by and I walked back out into the work area. The person working on my car had 0W20 oil in his hand, the right kind. I smiled and walked back into the waiting area.
Note — if you get your oil changed, you get a discount on a car wash. Since their prices are so high it really doesn’t make that much of a difference. But, since I was there already, I got a car wash. After leaving I also noticed that on the receipt it says if you bring another car in during the next 30 days and show the receipt, you will get a free car wash with the oil change.
So, all in all, I am pretty happy with them, If I took the car to the dealer as I usually do, I either would have waited a very long time, or would have had to leave then come back to pick up the car later on. In total, in and out it took under an hour — even though there was a car in front of me. And, the car wash was superb.

.. $ 230 for full detail, is not worth. Job is so dissappointing and they steal your items and other valuable items especially money. Managers are covering his people, coz they don’t pay well.

I have brought a couple of cars here (including some from the fleet of vehicles I managed at my previous job). They are fast! My car was dirty (sand, popcorn, gravel, cashews, and tons of other stuff accumulating from a 4 year old in the backseat).
All was erased in 40 minutes! That made me happy as I do not have time for it. They did a much better job than I could have done with the shop vac. And the price was nice!
Will I be back? You bet! I’m glad they are in business.
Guess I should have not gone back. Went in again and the dude wanted an extra $ 25 for armor all… Seriously? Then I asked if they do the trunk… Yes, he says, no problem. I ask I I should remove the jumper cables, etc from the trunk, he says no. So, all done and I go to sit in the driver’s seat and there’s a big blob of whatever still gunking it up in there. The at smelled like cologne for awhile (that must have been the armor all) but now I swear it smells like someone smoked a cigarette in there! Disgusting. And they only opened the trunk to put my placemats in there. It’s a job I have to finish myself now. And that ticks me off a little as I paid these people over $ 80! I will look for a new place next time.

Definitely the best in our area!!! Thumbs up guys!
I have been to three other detail shops in palatine area the last few years, nothing ever came close to the job these guys did!!!

I brought my car in to get detailed. My car was hot mess and it had older car Smell. When I gotta back it was sparkly clean inside and out its like I got a whole new car I definitely recommend them to others.

I would not come here again. The actual time it took them with my car was an hour longer than I was originally told. Over 2 hours to get a single tire put on that had already been ordered? The owner/​manger is not helpful and rude. I would go somewhere else.

This review is for the wash services. I have had two extremely displeasing experiences and I will no longer return.
Experience 1: This summer my boyfriend and I brought our cars here to get them washed. It was warm out, I had all of my windows closed, and my air on (this is important later.) We get out, wash the car-​wash, pay, watch them dry etc… I get in my car and pull out of the lot onto Algonquin and something catches my eye on the passenger side of my car, and that would be water inside my car, with the back window opened about an inch. Water is literally everywhere, the roof, the back seat, the floor etc… I return to the car wash, and inquire how this happened (obviously the window was accidentally opened) ok I’m annoyed but it’s not the end of the world. Then I realize that there was a man (in fact two men) who wiped my windows inside and outside my car. How could they not notice that the entire backseat, passenger side of my car was totally wet? They offered to make it right and clean up the water etc. so I left my car there, we got lunch and when I picked it up I was annoyed, but they had made it right.
Then today, and this is the straw that broke the camels back: I brought my car in for a car wash. Paid for a full service wash, you know repeated the waiting process. When I got into my car (or tried to) my seats had been left all the way forward. The floor mats which had been washed (as part of my package) were soaking wet, and not even remotely close to being in the right places. Mirrors were moved etc. I can live with all of that but what really got me was the salt that was ALL over my leather seats. Salt that was not there before. My front passenger seat, and the entire backseat of my car. It also really didn’t look like they had wiped down anything inside. I can’t believe I paid $ 30 dollars for a car wash, and got my car back dirtier on the inside than it had been when I dropped it off!
I decided it wasn’t even worth complaining about to the managers, because it is so clear that the employees simply do not care. They didn’t even try to wipe the seats, they didn’t even try to put things back so that I could at least sit in my car to make final adjustments. This place was not busy, there was one other car being dried. There is simply no excuse for this poor of service, especially when you charge a premium price for a car wash. Needless to say, I will never return to Route 62– fool me once, shame on you. fool me twice shame on me. It’s not happening again.

I’ve taken my car here a few times over the years for washes, and it’s always been a great experience. it’s a touchless car wash, so if you’re afraid of scratches from the regular washes, try this place out. my car always comes out nice and clean and the guys drying and cleaning the inside of my car always do a good job.
I haven’t tried the lube services so I can’t comment on whether or not they do a good job, but for washes, they’re great.

I have Known the owners for a very long time and they have treated me like family every time I show up to get my truck and or car washed. My vehicles look perfect when they are done. I am very particular when getting my vehicles washed, and this company is the best in town! No one does better work very much worth my money!
— Brian

I guess I’m a slow learner but having just experienced my FOURTH issue with these guys, I’m done having anything done there except maybe an overpriced car wash. The latest incident was today when I found my oil filler cap sitting on top of my battery. This has left the oil filler hole open for months. Who knows what has fallin in to my engine. Prior to that they stripped the oil pan bolt, tried to clean my fuel injectors which lead to a $ 350 repair somewhere else, and incorrectly installed my air filter and in the process stripped the screws that secure the housing (which I had to replace). This is not rocket science stuff, but has some expensive consequences. All I wanted was a simple oil change. Enough on these guys my business has gone elsewhere.

I would avoid having any oil changes or lube work done by these people.
I had my oil change done there and my radiator cap came up missing when I called them about they were not helpful at all.
Can you imagine how much damage can be done to your car when it over heats due to the lube guy forgeting to put on the radiator cap! I had to by a new cap replace the lost radiator fluid now I will need it flushed sooner then it needed to be done and then there is the lost time. That totals a lot of dollars on my end.
AVOID IF YOU WANT TO KEEP YOUR CAR SAFE!!!