Morse Van Lines

I have done many moves so far and I am not impressed with the service I received from this company. Unlike many other movers that charge you when they actually start the work, Morse Van Lines starts the clock from the time they leave their yard (and they don’t tell you this when you ask for a quote!). So, if you are let’s say in Cleveland Heights, you have to pay $$, the same hourly rate that you pay for the moving job, for a driver and a mover to get to your place and then get back to the company’s location. Given that they also charge separably for the «truck fee»; technically, you pay them for doing nothing, just sitting in the truck and driving! The driver had an accident on the road and again they included that time in my charges! The movers were nice folks but it was clear they put little effort into the job i.e. talking on the phone several times during the move etc. I am new to Ohio and the guy on the phone told me he cannot accept checks from banks outside ohio (such as Bank of America)! so, I had to go to bank and get cash for them in advance. Overall, it was not a pleasant experience! Do some search and you’ll find better movers