Drury Hotels

We were there for my husbands work. It was a last minute trip. It happened to be the quilters week or whatever it’s called and everything was booked. I do not regret this place. Our son had a good time. The pop corn and drinks were nice and then the food and adult drinks were great at kick back. We enjoyed our stay. When we checked out we forgot some clothes in the room. They mailed it to us which was nice. If we go back as a family we will stay there.

Quite possibly one of the best customer service experiences i have ever had. Friendly staff from over the phone reservation to check in. Minutes after checking in the front desk called to make sure the room was to our liking and telling us to call if we needed anything. They had lots of free hot appetizers as well as salad and soup, popcorn and soda… which means a ton to a tired family after 11 hours on the road. Cant beat free breakfast too! This was our first Drury experience but will not be our last.

I’ve been a fan of Drury for a long time, but my recent experiences with this location have left a «bad taste in my mouth». I’ve stayed here off and on for the past 5 years for work and the staff seems to get progressively more rude and passive aggressive. Will avoid this location in the future.

I am staying here right now because, on my way to college, my truck broke down on the highway. Staying at a hotel without having a car has brought on a lot of inconveniences but the people at Drury, and that includes everyone from the housekeepers to the people at the front desk, have been incredibly accommodating. I managed to get my check out time pushed back so that I could have more time to hear back from the auto shop, and last night the front desk lady even helped me get a few snacks from the kitchen to feed my dog since I did not bring any dog food with me for the trip. Their commitment to customer service really is amazing.

As weary travelers in the night, we needed a place to crash between days of driving. Our trip down to Florida didn’t go as well as we hoped (see review of the Quality Inn near Birmingham, AL). We learned from our mistake and booked a room the morning of our drive. We knew we’d probably stay in the Paducah, KY area so we searched for what was available. The wife said «There’s a Drury there…» and I said «hey, I hear those are nice!» — so we booked it.
We rolled in on a wave of confidence that we’d find a nice, clean room with nice amenities. We were not disappointed. Our only glitch was the room we were assigned had a smell. The smell of a smoker. Maybe not the last person there, but yeah — it was in the air. We reported it to the front desk and, with apologies, they immediate set us up in a different room. Beautiful.
The beds were comfy and the room was clean and modern. Just what you want. Anyone who has stayed at a Drury knows their services, including a nightly «kickback» with snacks (often hot apps) and beverages (beer, if allowed by the state). We WISH we made it in time for that, but alas. When we got there they were still serving soda and popcorn in the lobby, so we raced down to get some before they closed it up. In the morning they serve a hot breakfast — scrambled eggs, biscuits (gravy available), sausage patties, etc. The kids and I headed down for our feast (wife had her eyes on Panera nearby). The manager was walking around, all smiles, as if he were hosting a party — making sure everyone had what they needed. Super!
We have a new favorite hotel chain and will target them whenever we travel.

The most underrated hotel chain in America. I check in a they said, go into the food area-​we are serving nachos and chili cheese dogs. The room was huge. The bed was comfy. The TV was a nice flat screen. The breakfast was better than usual. I can’t imagine you could do better in the area.

The staff was over the top great!
It was a chaotic weekend with the comic convention in town.
We stopped after 14 hours of driving to sleep and hit the road. We ended up staying for breakfast and letting the kids swim!

Awesome hotel. Probably the best Drury we’ve ever stayed at. The lady that checked us in was so warm and welcoming.
Clean, extremely friendly staff, nice indoor pool, great popcorn in the lobby.
We would stay at this Drury again in a heartbeat!

My husband and I recently just stayed at this hotel and could not get over how friendly and wonderful everyone was! The staff goes out of their way to make you feel like an actual guest, the food is wonderful, the room was clean and it was just perfect. we had a wonderful time and plan to stay there for all of our trips to Kentucky!

This hotel was our savior! After having a very bad experience at a mediocre hotel down the street from the Drury Inn, I called this hotel immediately and they thankfully said that they take pets for only a $ 10 fee. We raced down there as fast as we could and were so pleasantly surprised by the nice staff, beautiful lobby, and a clean, upscale room. We have never stayed at a Drury before, but if we ever run into one again, we will be sure to book a room! Free hot breakfast in the morning, free food and drinks during dinner time, and free WiFi are just a few of the great perks of staying at this hotel. I wish we were staying more than just one night, but our long road trip must continue…

Awesome hotel with great price. Friendly service, clean and quiet room, nice buffet breakfast.