Wiggling Tails Pet Sitting Service

My family LOVES Wiggling Tails. We work with both Martha and her co-​worker, Denise, and both are so great. Our pup Chili is always happy and healthy when we return from vacation. After a few horrible experiences with dog sitters on Rover it was a huge relief to finally find a professional and reliable dog sitter at Wiggling Tails. We don’t leave our dog with anyone else.

Martha did an awesome job watching our incredibly playful, energetic chocolate lab for 5 days while we traveled internationally. She took the utmost care with our dog and he was well walked and fed when we got back!
She also texted us to let us know she visited (which was awesome so we didn’t have to worry that he was ok). She even checked in with us and threw in an extra walk when we were running a bit late. She’s incredibly responsive and easy to get a hold of, plus Bruno loved her! I would definitely recommend Martha for all your pet sitting needs!

I had a great experience with Wiggling Tails recently. Martha is very thorough and professional. I have two elderly cats with different health issues, each requiring different meds and food. Martha has seen it all and didn’t bat an eye. She took detailed notes and was accessible and responsive to my correspondence while I was away. It was also nice to receive photos of my cats (even the shy one!) during my trip. Her vast experience with domestic animals shines through in meeting the needs of my furry companions.

Martha is very kind to our extremely old Yorkie (15 years old) and our young cat. Since our dog is a senior, he requires a lot of special care and extra love, which she definitely seems to provide, and because our cat is almost always outdoors with no litter box, she doesn’t charge us for his food /​water services. Martha is very diligent about ensuring she understands the processes and expectations we have for her before we leave for a trip and making sure our dog is safe. She always sends us text messages during her visits to help ease our minds while away. When we come back, our little ones seem content as can be after leaving them!
Payments are also easily handled online with my credit card, which I appreciate much more than check!
The only small issue that is hard to get used to is giving Martha a key, which she keeps 24 – 7, instead of providing one for her only during visits. If I had it my way, I would prefer to keep a lockbox instead, but so far, we’ve had no problems with the arrangement.

What a blessing to find Wiggling Tales. My dog absolutely loves going there. She is treated like a member of the family. She has a number of health issues and I couldn’t ask for a more trustworthy, or qualified person to ensure her health when she is in Martha’s care. I use Wiggling Tails for two primary services… Dog walking and boarding. Martha is always so careful of my home’s security and is always prompt. I highly, highly recommend Wiggling Tails.

Wiggling tails is one the best pet sitting services we have ever used. Martha and her team (pups included) are incredibly loving and fun and I know our little cairn terrier is in good hands when he’s on a walk or at a sleepover. They have a beautiful place, their dogs are great, tons of toys and a big backyard. Our dog is exhausted when he comes home :) she not only provides excellent daycare and boarding she will send you training tips, alert you of food/​toy recalls and when there’s a coyote in the neighborhood Martha is the first one to notify us. Thank you wiggling tails for providing our pup with so much love!

Wiggling Tails is the absolute best pet caregiver in the area. I cant say enough of how great they are.
Martha took loving gentle care of my hound dog while I was away.
She was very professional in every way, but more importantly my Sammy picked her as soon
as he met her. He is a rescue and afraid of everyone but the minute she walked in, it was love at first sight. Martha stayed in very close contact with me while i was away. She sent updates of photos of their adventures together. I knew Sammy was well loved. She also offered service to care for Sammy on a short notice. If you have a pet they are the people you can trust like family.

Martha never showed up for our first meeting appointment, so I never actually hired her. She did offer me a coupon to make up for the «missed appointment» but that would be like hiring a person who never showed up for a job interview. I hate to write a poor review, but this is behavior I expect from a teenager, not someone that expects me to entrust them with my home, pets, and belongings when I’m not home.

I feel awful writing a not-​so-​positive review. This might be my first one, however my experience was very strange with Wiggling tails. I had a great experience with Martha on the phone, but when both her & Michael came, it became awkward – fast.
I’m writing more so that I hope Martha (& Michael) are a little better at communicating or at least less awkward. They didn’t take care of my pets just as a disclaimer. We both didn’t feel comfortable working with each other after our 1^st encounter.
I spoke with Martha on the phone, and she was quite pleasant. She was nice & asked quite a few questions about my pets. I made arrangements for her to take care of them the following week, which was great on short notice. She even offered to throw feeding my fish in for free; very sweet. I thought the pricing was a bit steep. $ 40/​visit @ 2 visits/​day (= $ 80) to feed my rabbits – this included cage cleaning, but I wasn’t sure that was needed for the 2 days I’d be away. But hey, she was coming to me, so I got it. In the past, I’ve paid $ 25/​day with 3 feedings, cleaning & all food & in the bay area, but I realize that’s an awesome price. Martha even offered to charge less for days where she didn’t clean the cage. Very nice!
She was quite busy that week, so the meet and greet would be the next week – I had class soon after when she was coming, so I asked if she could email the forms, so I could fill them out to expedite our meeting. She ended up having an emergency, so she sent them to me just a few hours before meeting up. It was a work day, so I didn’t quite have time to finish them. Again, not upset. It happens.
Then she calls to say she’s at my house. Cool. I come out and it’s her & Michael – hadn’t heard of him before, but no worries. I greet him, & he had this air of seeming like I was lucky he/​or they (still not sure what he was doing at my house) were taking care of my pets. Again, whatever, some people don’t always have good first impressions (which is what I think he thought about me).
So I tell them about my fence being a little weird to close. Then I take them to the house and say, «so here’s the key in the lockbox.» Martha tells me they don’t do lock boxes, because it’s inconvenient for them, & they like to take the key. I might’ve seemed slightly irritated – I’ve had tons of sitters both professional & friends, & they’re all fine with it. I then said that they could take the key, and if they could just return it to the lockbox, that’d be fine. Martha tells me that’s fine, but they have to do it when I’m home from my trip & it’ll cost $ 25. But usually they hold onto the key (something I’m not supposed to do – I rent).
I said that I was fine with them leaving it when I wasn’t home in the lockbox. They say that they can’t do that, because what if I’m delayed, how will they get the key. I say in the lockbox. They tell me it’s not secure, which felt a little insulting, because it is a choice I’ve made. I asked if I could pick it up at their office, which they said yes, but at this point I’m just in shock that this is going so horribly so fast and I’ve known her and Michael all of 5 minutes.
After a bit of back and forth, which was extremely awkward, Martha mentions she could maybe waive the $ 25 fee this time, but then seems to take it back. I told her that this just made me uncomfortable, because I only have two keys, and I don’t have time to make another spare before I leave, & I’d prefer not to leave a key with someone indefinitely – I haven’t used them before, so I want to reserve the right not to without having what feels like my key is being left hostage. And what if she loses it?
I tell them that now I’m feeling a bit uncomfortable with this exchange, because I wish Martha would’ve mentioned this in the phone call, esp the $ 25 key return fee. She says it’s all in the paperwork she sent (the one sent a few hours before on a *work day* that was 14 pages). I looked at the paperwork, and no where did it say they didn’t allow for lockboxes.
Maybe I’m crazy, but I think it’s fair not to want to leave a key with someone indefinitely you’ve met the one time; and a big part of why I was feeling so uncomfortable was because they sounded very irritated with me for what I feel is reasonable, and continued giving each other alarmed glances. I used to work as a vet tech, and I get how crazy animal owners get, but I like to think I’m not one of those.
At this point Michael jumps in and says that he thinks we should part ways, because clearly we both gave each other bad first impressions. I agree, but it was still so strange the way he said it.
I think this whole thing could’ve been avoided. I just don’t think this is how you do business. If when I mentioned my concern about having the key and being charged $ 25, Martha could’ve just offered to leave it in the lock box the one time or waived the fee right then. Crisis avoided, and potentially a long-​term client with dog, fish, & rabbit sitting plus daily walking.

I honestly don’t know what I’d do without Martha. I love being able to drop my pup off and not have to worry about him. He has a blast every time he boards — lots of socializing and attention. I always miss my little guy when I go away, but the videos Martha sends always get me through.
Like the other reviewers have said, WTPSS is really dedicated to their charges and are incredibly trustworthy. Martha has always been very responsive and considerate to all my inexperienced dog owner concerns. I’ll always trust Martha with my dog, highly recommend!

Martha and Michael are fantastic! They have walked my high maintenance dog now for quite some time and they are very reliable, trustworthy and above all, they put your pet’s welfare first. They also gave me a framed photo of my dog for and sent me many text updates during their walks. I highly recommend this service.

What causes anxiety? How about the combination of buying a home, packing, moving, and (icing on the cake) having to find a new dog walker… all at once! We moved from San Francisco to Daly City a few months ago and, as if moving isn’t awful enough, I was worried about my two senior pugs and if I would be able to find someone in the area who could provide them mid-​day love, fresh air, sunshine, and some pug-​friendly adventures. I did a lot of research looking for a new dog walker in the area. I did not want someone who walks dogs as a hobby or side job. I wanted a PROFESSIONAL… training, credentials, give me something! Enter Wiggling Tails Pet Sitting Service.
Martha and Nancy take their responsibility for clients’ furry kids very seriously. They take amazing care of my two senior pugs and give me peace of mind that everything is okay while I’m at work. Martha and Nancy are reliable, trustworthy, kind, and professional. They know that my furry kids don’t want to run up a mountain or wrestle a raccoon. My kids want a leisurely stroll in a safe area with some different sights and smells, and that’s exactly what Martha and Nancy give them.
I am grateful to have found Wiggling Tails, and my furry kids are too!

Martha and Nancy were great! My Boston Terrier, Lola, loved her long 1-​hour walks around the city. I loved the pictures they sent me. Her energy level is much more tolerable lately, which is wonderful after I come home from working long 12 hr shifts. I wish I could take these ladies with me to LA to continue the wonderful care! If I’m back in the Bay Area again I would definitely call them again!

Martha is a great doggies caregiver! I have used her for boarding during my quarterly trips ranging from 3 – 20 days and she has been consistently punctual, accommodating, reasonably priced and has excellent follow up. She messaged me pictures of my dogs and what they were up to every few days. She offered to pick them up and drop them off at no additional cost, which was very helpful, she even bought them food when i ran out of time before a trip!

Martha and Nancy are absolutely fantastic! We are so fortunate to have them care for our little puppy, Mr. L. Martha and Nancy truly love all of their wiggling tails clients and go out of their way to make sure they are all cared for. They are professional, reliable and trustworthy. When we first signed up for WTPSS, they were prepared with detailed documentation requesting information they would need to know while caring for Mr. L — everything from his favorite treats, to what they need to know in case of an emergency.
They keep the walk routine interesting for the dogs — often visiting different parks and sending daily pictures of their fun adventures! Their daycare and boarding services are also outstanding. We are confident that when we are out of town, Mr. L is in very good hands. They are great about texting you updates on how your dog is doing, and what they did during the day. They have also come to the rescue in tough situations — our dog had some issues following surgery, and they provided him with specialized day care while he recovered. They truly go above and beyond. Mr. L absolutely adores them, and it is comforting to see how happy he gets when he sees them. We highly recommend WTPSS!

We were SO lucky to find Martha and Wiggling Tails! I started a new job a few months ago and decided it was time to invest in a dog walker for my little 10 yr old dog child Quito, whom I love tremendously. I have always been very particular about who looks after him while I’m away… and in fact only had one or 2 people I know who I would really feel comfortable leaving him with. I was hesitant about a stranger but his happiness was most important and I was lucky to connect with Martha.
Of a couple of the walkers I was meeting to choose from she stood out by far as the most professional. Clearly this is her business and she treats it that way. Right away she had thorough documents covering all she could possibly need to know in case of emergency, and just about him and his likes/​needs in general. She has cared for him as if he was her own and gone above and beyond to help him (and me) She even took him to the vet once when I was worried about a limp he had, and stayed with him when I couldn’t leave work (he was fine!) Before her next visit she texted me to check on him to see how he was. She is always making sure he is safe and gets a super fun potty break and weekly «adventure» She sends me tons of pictures and updates about his walk. Her mother who also works for WTPSS has been equally sweet and loving and protective of Quito. I highly recommend Wiggling Tails! My dog Quito loves them!

I can’t say enough good things about Martha! I hired her to help look after my new goldendoodle puppy and she has been far better than I could have expected. She is thorough and professional and absolutely wonderful with my puppy. She goes the extra mile to make sure you feel secure about your dog by sending pictures, videos, and updates during her visits/​walks. She has gone out of her way to check on him, beyond our regularly scheduled visits, because I was concerned about his welfare and was at work and unable to run home to check on him. She is a blessing and I give her service a full five + stars!

Martha took care of my kitty this month and did a great job again! I especially loved how she washed out the used cat food bowls and spoons so that they wouldn’t smell.

Martha was recommended to me by our regular pet sitter because of a scheduling conflict during the holidays. We understand how difficult it can be to find trustworthy people to care for your pets on short notice, but Martha was up to the task.
We have a working dog belgian malinois, that needs his daily work routine. He usually comes to work with me, but since we were leaving the country for a xmas getaway, we needed someone who was familiar with the breed. Needless to say Martha stepped up to the plate and was able to accommodate our schedule, and easily transition to handling our dog Mason.

Martha has been a tremendous help to me and my pups. She is prompt, communicative, and compassionate.
She has helped me with walks, rides, and meals for my two dogs and helped me take care of my besties even when work is crazy. She is thorough and always keeps me up to date on what is going on with Lykka and Cody. She also helped me care for a fearful foster dog and is always very patient with my pack.
I highly recommend Wiggling Tails for professional and loving pet care.

Wiggling Tails is the best. I found them on Unilocal and couldn’t be more satisfied with their cat-​sitting service. I occasionally have to travel for work and family and I feel confident that Martha and Wiggling Tails will keep my cat happy, socialized and well-​fed when I’m gone. The first time I used their service they did a walk-​through and asked a lot of great questions about my cat’s habits and things they were worried about (dangling cords, etc). It made me feel like they really cared about the well-​being of my cat. When I was gone they sent me text message updates and cute photos too. They are awesome.

I found Martha on Unilocal and via another pet sitter’s recommendation November 2013, and we have been very happy with her care of our dog, Oscar, ever since.
Since Oscar (a golden retriever) really enjoys being around people, it has been great having him boarded with Martha and her dogs overnight. We have been traveling quite a bit for long and short vacations since the end of last year, and so it has been very helpful to have Martha’s help with Oscar. We also really appreciate her flexibility regarding the drop-​off and pick-​up time.
Martha always sends us great photos of Oscar relaxing and socializing with other dogs, which make us happy to see him enjoying himself so much. Martha is also very communicative via both emails and text, which makes it very easy to communicate and touch base with her.

My dog was very well taken care of over the Holiday Season by Wiggling Tails Pet Sitting Service. The photos sent of him while away eased my mind that he was in a good place and he looked happy. Martha’s prompt reply of any questions I had was appreciated. I will use this service without hesitation in the future. I highly recommend her services.

I travel a fair amount for work, and recently adopted a dog. I needed to find someone who could both board my big rescued Coonhound when I’m out of town, and also provide day care when I’m working in Pacifica. Who to call?
Enter Martha and Wiggling Tails Pet Sitting Service. I found Martha through Task Rabbit, and she helped me out on very short notice. I needed her to come pick up Hank from my hotel every morning and drop him off each night, and she dealt with my crazy schedule with ease, and I each night I had a very happy and relaxed dog. The second time I need Martha was for a boarding experience, as I was going overseas. Once again, Martha worked with my schedule, and I dropped Hank off at her comfortable home. Throughout both experiences, I got video and photo updates (which, let’s face it — one of the highlights of my day), as well as emails about how he was doing. Both Martha and her husband took Hank on many walks, which is essential for my never tires out endurance pup.
It’s always a little nerve wracking when you try out a new pet sitter, so I’m very glad that I found Martha. Her rates are affordable, and my dog adores her.

Martha was able to accommodate my schedule despite my very short notice. She is very familiar with local vet services in case you have a recently sick pet. Communication with her via texting/​emailing/​phone was easy and timely. She even sent me photos and a video of my cat while I was gone. Her rates are reasonable and comparable to pet boarding service rates while having the advantage of keeping your pet in their own home environment. Overall, I would recommend Martha to any of my friends with pets requiring pet sitting services. The Unilocal deal also worked out great!

Martha watched out two 1 year old Australian Labradoodles for 3 days from 10am-​5pm while we were away. We wanted the dogs tired so they could come home and just pass out and be home with my elderly mom during the evening. Martha did just that and the doggies came home exhausted. She took them to local parks and trails. She also kept in touch via videos & text messages which allowed you to see how they were doing. I’d highly recommend her services.