Tom’s Auto Body Paint & Towing

After hitting a deer in my new Chevy Volt, my car suffered significant damage. Tom was personally on call the evening I called for a tow. He was incredibly helpful and offered to take on the repairs. After a quick check on Unilocal,I took the chance.
The experience far exceeded expectations. His team worked directly with the insurance company and completed about $ 9k of work on the car in about two weeks. Just as his team had estimated after starting the repairs.
The quality of work was exceptional. As was their service. They responded within hours to questions I submitted while work was in progress. He and his team genuinely cared about the quality of work and my satisfaction.
I live in the North Bay but I will go out of my way to have Tom do any future repairs.
Tom, thank you. Great work.

I recently needed some body work done on my car. Out of 8 quotes, Tom’s was mid range. They did an excellent job on the repair and paint. Staff was very professional, yet friendly and accommodating unlike some of the other shops I visited. And they washed, vacuumed and detailed my car. It looked like new!

Although they required extra days to complete the job, their repair and paint job was worth the wait. Quick competitive price quote, quality workmanship.

Superb, quality craftsmanship at a price that’s hard to beat. They really go the extra mile to make things perfect. Great customer service and great pricing as well, a winning combination — thank you Allan for all of your efforts.

Great work, great service! They treat you like family, which is all too rare these days. Truly one-​of-​a-​kind spot. Almost wish I some more work to be done on my MINI (almost).

Recently dealt with Tom’s to have some front damage fixed after hitting a curb, and from start to finish, everything moved smoothly, and the whether I was dealing with Allan, Sherry, or Tom, everyone was as helpful as could be, in ensuring my satisfaction, not to mention, the work done was satisfactory as well.

This place is awesome!!!
Got my quote in less than 5 minutes and my repair done in 15!
They are honest, and have integrity that is not common in the world of auto body. I highly recommend Tom’s!

I took my 2013 PriusV in for scratch repair (mainly on side panel/​rear bumper).
My experience with Tom’s auto body shop was quite pleasant. They were fast,
reasonably-​priced and did a great job on re-​painting !!
I want to thank Allan (lead), his team for their nice efforts and Shirley (cashier) for her friendly demeanor.
I don’t write review often but residents of Pacifica, and nearby cities, should know about this auto-​body shop,

After someone rear-​ended my car a couple of weeks ago, Tom’s Auto Body was one of two places that I went to for a damage estimate. (I couldn’t find the third place.) Allan performed a very thorough check of the damages to my car, which is more than can be said of the other place that I went to. Allan checked the damage to the bumper cover, exhaust and even some of what was underneath the bumper cover. He came up with a very accurate estimate, whereas the other place that I went to only estimated the damages for the bumper cover itself, not even taking the initiative to get under the car and check out the exhaust, which was clearly twisted (and also split, based on Allan’s findings) from the impact. Bear in mind that Allan’s total estimate was only a little over double what the other place was seeking for just the bumper cover repair.
Of course, I made the decision to have my car repaired at Tom’s. It’s worth noting that I’d arranged to have the bulk of the repairs paid for by a separate party who didn’t want the damages to be paid for by their insurance. While the other place that I’d gone for an estimate openly discouraged that I deal with the other party directly, Sherry at Tom’s Auto Body respected my decision to do so and took the initiative to handle the billing without requiring much in the way of communication with me. Considering how busy I am throughout the week, I really appreciated this.
The repairs to my car took a day or two less than I was expecting, and I now have my car back. I’m very pleased with my experience and the repairs, and I’d recommend Tom’s Auto Body to anyone in the area who needs car maintenance and/​or repairs.

A WARNING TO ALL. Tom’s Auto Body is no place to buy anything from. I just recently bought a 1987 Tow Truck, Blue in color and was ripped off for 5,000.00 the truck was a lemon. Tires split on the road, dash caught on fire, had to have it towed, hydraulics stopped working, he claimed to put new clutch in and that also broke down. He may seem like a good person when talking to him but he cheated me out of my money and claimed there was nothing wrong with vehicle. Everything was wrong with it. This place I would not recommend to my friends, family or even people I don’t get along with. Please beware of this place and his owner

I came in to have a scratch fixed. It was pretty bad but I only wanted it touched up since my car is so old. I went to one shop that wanted to charge me over $ 1,000 to replace everything but when I came here their quote was much much less and they listened to what I wanted done, not what they assumed should be done. They ended up taking care of it on the spot! Great place, will be back again if I need to.

I came by for some minor body work, and they did a great job at an affordable price. Communication was excellent, and I’d recommend and return.

Tom’s auto body paint &Towing is the best in Pacifica, A+ Experience. The rate that they quoted me wasless expensive then everyone else. They fixed my car very well and i was satisfy with the work and they were on time with the time that they promised to me. All the staffs are very friendly.

I just came back from asking for an estimate to repair to nicks of about 1/​10″ inch each on the trunk and rear left fender of my Porsche 2004… listen to this: $ 1,000. Is it just because they see you driving what it s perceived as an expensive car… when new? I got other estimates for less than half than that but I wanted to give it a try, since they are local shop, here where I live. Not recommended!

I did not have the opportunity to meet tom but knowing the previous owner I took the chance because I prefer helping smaller businesses as oppossed to big corporations I cannot even begin to explain how extremely pleased I am with the job they did and the extra care they took while fixing my car. To top it off they cleaned my car making it look brand new I highly recommend this place. I’m not sure about pricing as I don’t know how much things normally cost when it comes to cars but I definitely will refer this shop to anyone who asks!!! They really do an outstanding job!!! Thank you again!!!

I highly recommend Tom’s Auto Body shop! Very professional service and great rates. I have an older Ford Explorer. The back hatch door broke and was locked. Tom’s shop fixed the door and replaced the lock for an extremely reasonable rate. The job only took one day. No wait no hassle. A Ford dealership would have charged triple the labor cost/​parts and would have taken a week or more to complete. Tom’s shop was fast reliable and professional. Go there if you need anything done to your vehicle. Great guy’s exceptional service. Thank-​you Tom!

These guys really saved the day! Unfortunately, I had to seek them out after sideswiping my mom’s brand new car into a large pillar in a parking garage (while she was on vacation!). They saw me right away, gave me an estimate (which was exactly the same as another estimate I had gotten, so I didn’t feel jipped), AND they said they could have it fixed in two days which was the day before she got back from her trip. That was a miracle.
But that was only half of their amazing service. Everyone was so friendly, they did a wonderful job. The car looked brand new again– the paint was blended perfectly, and it looked even prettier than my mom had left it… they washed it and armorall-​ed the interior and wheels. I really really appreciate the service I received from Tom’s!

Tom’s Auto body is an A+ experience. Finding a good auto body shop can be difficult. At Tom’s you will receive great service and get your vehicle repaired right to your satisfaction. The quality of the repairs and paint is unsurpassed. They are an approved ASE facility and work directly with most insurance companies. What’s notable about Tom’s:
–Repairs are done right, they don’t cut corners
–OEM parts are used
–All work is guaranteed
I have been doing business with Tom for more than 35 years. I wouldn’t trust my vehicles to anyone else. I have always been satisfied and never left unhappy. This is a highly reputable business and one deserving of 5 stars.

Expensive. Very Expensive. The estimate was for twice what I got the body work done for. Guy looked too bored to come out and give me an estimate.
Btw I must say the shop and yard does look night at night and weekends cause they move all the cars in the back.
But price wise I would skip!

I am hoping this is the Tom’s Auto Body Paint and Towing next to the Pacifica police station. And if it is, than oy vey! There is a gas station next to Tom’s Auto Body where, my dumb ass, locked my keys in my truck. So since the attendant nor the people around me couldn’t get my truck door open, I walked over to Tom’s Auto Body to see if anyone was available to WALK, MAYBE 10 FEET to my truck and perhaps use a slim jim to open my door. The lady at the front was very friendly, asked me the kind of truck I had etc. She got one of the mechanics to help me and he walked over to my truck and said, «Oh this is an easy one.» Great! Opened up the truck door in not even a second. So I proceeded to walk back to the front desk where she said, «Okay so that will be $ 55.00.» Perhaps I need to clean my ears more often, I thought. Errr…$ 55.00 for your mechanic to walk MAYBE 10 feet to open a car door which, overall, took maybe 15 seconds of his time??? «We’ll take off $ 5.00, I know times are hard now.» Gee, thanks. UGH!!! If I would have known they would have still charged me $ 55.00 after they saw how easy it would be to open my truck door, I would have walked my ass up the HWY home and left my truck at the gas station till I found a cheaper way to deal with it.
So I am giving them 1 star because of this. However, I have never brought my truck into their shop to be worked on, so I just want to make it clear I have no idea the kind of work they do, good or bad. This 1 star is based off this certain experience I have had.