Ups Pick Up Facility

DONE WITH UPS if i could give them 0 stars I would i paid for over night service for some very important paperwork and even had it shipped 3 days befor I actually need it (I understand there can be complications) but here I am on day 5 with them telling me it won’t be delivered untill Monday for a total of 7 days waiting for my over night delivery becuz unlike what the Website says (that the flight was delayed after it was already in my state) customer service says it fell off the truck and is now at the ups hub 20 mins from my house were it is still sitting on the truck so I can’t even go pick it up also picking it up Monday morning as soon as they open is not an option becuz they will have already sent it but I will not receive it untill noon SO MUCH FOR OVERNIGHT I should have just had them put it in the normal post office at least then I would have gotten it today WASTED 40 $ just to wait a week to receive my paperwork o and forget getting any help from customer service they have had nothing more to say to me then your package will arive Monday

4 boxes sent to the wrong address on 2 separate occasions 5 houses away from me. My 7 year old could use Google Maps and find the correct addresses. I don’t know who the idiot is but this has been done a few other times with neighbors receiving boxes. The address is clearly printed on the label. What is going on?!