en Route Travel

Terry Bahri is amazing. We loved working with her. I am used to making travel arrangements on my own, going through travelocity and tripadvisor and all that hoopla etc, but I’m telling you, working with En Route and with Terry is THE WAY TO GO!
I just told Terry what I had in mind, and she took care of everything. It was so easy, and she was SO patient with me, knowing that I’m kind of controlling about things. I am not the easiest person to work with, and Terry not only looked into a myriad of options, she was funny, and calm, and cool, and awesome the whole time. When our flight got delayed and we were afraid we’d miss our international connection, I emailed her and she emailed me right back, helping with alternate arrangements. I felt so at ease knowing that she was on our side. Lucky we did just make our connection, and we were greated at our beautiful resort with a lovely welcome tray of treats, thanks to Terry. She also got us upgraded to an ocean view room.
After working with Terry, I don’t see the point in going through all the hours of painstaking research to book stuff online. It’s just so much work and takes a ton of time. Terry makes the process easy, seamless, and a true luxury. I love her and I love En Route Travel!

Terry Bahri at En Route Travel did such an amazing job with planning our honeymoon to Europe! She was so much fun to work with and provided us with exceptional service through the entire process. Terry was knowledgable, thoughtful, and gave great recommendations. She created a wonderful customized honeymoon package for us which included private transfers to/​from our hotels, upgraded VIP service in our rooms, & private tours in each city we visited. Everything ran so smoothly from beginning to end. She was even accessible via email while we were in Europe in case we needed help or had any questions during our time there. She was always very responsive and extremely easy to talk to. Our honeymoon exceeded our expectations by far. Let’s just say, she spoiled us like crazy! It comes as no surprise that Terry was nominated as Top 25 Travel Agents of the year! She was absolutely wonderful!!! We can’t wait to use her again in the future! :)

We just got back from a week in Tokyo and booked our hotels with Jacqueline from the enRoute Travel Westlake Village office and we were very happy with how she assisted us. We had some last minute hotel changes, cancellations and re-​bookings while already in Japan, and even with the time difference it was very easy to get a hold of Jacqueline for assistance. She was responsive, and found efficient and fast solutions in a very professional matter. Jacqueline was a pleasure to work with: top notch customer service and follow through!

We used Brooke Danza at en Route Travel for our two week trip to Italy. She is far and away the best travel agent I have ever used. She was so thorough and patient in learning what would make a great trip for us and made many wonderful suggestions to make our trip as good as it could be. She also worked diligently with the hotels to get us the best rooms. She answered emails quickly. She gave us a final itinerary that went above and beyond what we expected – from flights to great hotels (with upgrades and amenities) to trains and local recommendations.
We’re pretty savvy travelers and it’s tempting for me to just book my own travel through the web these days. But I’m so glad we used Brooke because she knew tips, tricks and had suggestions that we either would never have known or would have had to slog through dozens of websites to figure out.

Terry was a wonderful help when we planned our trip to Playa del Carmen, ME in December 2011. She was so informative and knowledgeable about the area as well as family friendly options. We would definitely work with her in the future!

I have been using En Route for all my business and vacation travel for many years. Arlene Fink is my agent — she is amazing!!! Arlene /​En Route are incredibly knowledgeable. More importantly, their customer service is unparalled. Most recently, Arlene planned a 17 day vacation for me in Africa that was the trip of a lifetime!
I highly recommend En Route, and Arlene in particular.

Traveling for business, group travel, event planning, negotiating best rates, last minute changes and requests, missed flights, navigation through unfamiliar territory, emergency assistance, etc. etc. Terry, at En Route Travel can successfully guide you through everything under the sun associated with travel. And, she can do it with positivity and flare! I have had the pleasure of working with Terry for business travel, for myself and my team members over the last few years. As we know, business travel can be very demanding. Terry is always (yes, always) responsive, patient, knowledgable; flexible, forgiving and funny! And, Terry is not only great at her profession, she makes it lively, fun and exciting. Her passion for travel, adventure and people comes through even when I am making the most routine travel plans. I love working with her. She gets high marks in my book!

Terry has been scheduling my business travel for just over a year now (flights, hotels, rental cars and shuttle service). Her service is impeccable, she has super quick response time and sends preliminary arrangements for confirmation before booking. She is adept at handling mass requests as well (which we do often and with short notice). She gets my A+ rating, you are in good hands with Terry!