Waterdrops Express Car Wash

I’m giving three stars for the price, ease of use, and the facility options such as vacuum, air, vending machines with all the necessary supplies. BUT… Beware for those of you that have black cars in particular. I right away noticed all the swirl marks in the paint. Now that’s my fault I’ve always known better but decided to give it shot. Now I will have to pay for a buff job. Smh…

I have been using this car wash for a while now for my Ford F-​250. Not anymore. Today when exiting the bay, the last roller just did a number to my left wiper blade assembly. As the roller came over it sounded louder than normal. It promptly ripped out completely the left wiper. It broke and bent the entire arm then ejected it into the bay. I called them to speak with a manager and they said Maria was not available. I will keep calling until she is. Not certain what this will cost me but I’m pissed! I read where others said the system was to harsh. I should of listened

Waterdrops Car Wash is located on the corner of Rose & Channel Islands. Right next to the Arco gas station & Jack In the Box. Its a drive thru car wash.
There are girl/​guy workers that take your payment (cash or card accepted) & swipe it at the machine for you & hand you the receipt. Which you hand over to the next person prior your entry to into the wash to activate the wash.
(They hose your car down a bit if it needs it)
$ 6 or $ 10 car wash ($ 10 includes a little air freshener & a tiny trash bag). Both include a DIY hand held vacuum after.
They have hanging hand held vacuums on either side when you find a place to park, unless you are on the ends. They also have those hand held air dry/​air pressure contraptions to help air out the water that the car wash dryers happen to miss.
(I suggest to just bring you own rag/​towel & dry your car yourself.
Note: Don’t take your brand new car w/​brand new parts here if you’re afraid of them getting jacked up. Chances are they will… I just care that the wash does the job & makes my car clean.

I went to do my carwash late night, my car still had some bad oily residue on it.
Manager saw me cleaning it off got extra cleaning spray/​towels and helped clean my car.
I was very surprised the manager took the time to notice and help, he went out of his way.
Thank you

I took our truck for a wash. The machine bent our license plate & left like streaks of oil. Haven’t been back because I’ve heard the machines are still bending license plates. I’d rather pay money for a good wash instead of quick run through.

The machine broke and my whole truck was cover in oil. Instead of shutting it down they kept passing cars through the machine. The Manager didn’t even want to show his face to help, he had this nice girl do his dirty work. If i can give a negative number rating i would.

DONT TAKE YOUR CAR HERE IF YOU LOVE YOUR CAR!!! This car wash is way to rough! I will never bring my car again! I just came here because my to go car wash was closed. It flipped the sh*t outta my side mirrors!!! Good thing I took off my antenna as I usually do or that would of been gone! It beoke off my license plate frame completely!!! & it bent my license plate from the front!!! Wow it’s horrible! I feel bad for putting my cat through this. But unless you have an old car that survives WWII then be nice to your auto STAY AWAY!!!

I came to this car wash because my regular spot was closed for the day. At this place For $ 10 I got a tiny air freshener to put under my seat, my jeep (named silver by the way) washed and tire shine. The drive through machine is super strong. It made me nervous. It folded my mirrors and messed with my back windshield wiper (nothing broke or anything it just made me nervous). The dryer is weak and does not fully dry your car. They also have a $ 6 wash that is pretty much the same thing minus the tire shine. There is a section where you get to vacuum your car and a air spot dryer where you can air dry certain areas of your car. The vacuums work well and the air thing too. You need to be careful though because the vacuum hoses are all over the sections! Don’t drive over one I’m sure they will charge you for it! You don’t have to tip any one because you pretty much do all the work you taken but there are actual employees. There were like 5 of them when I went. Not sure why though lol you do all the work Hahaha. They just guide you inside the drive through wash. They were neither nice nor mean. They were just there. I think I got 1 hello but that was it (not that it matters I just wanted to wash silver)!
I might use this car wash every once in a while when my regular place is closed.

Washed my car yesterday, and today it rained. We need the rain here in California, but this car wash does not have a rain check policy. I won’t be back.

I myself also had a bad experience with this car wash. I accidentally backed up and took down ONE of their vacuum hoses. The manager Maria threatened me to take me to court if I didnt pay the $ 3,500 but I still have the voicemail she left me telling me it would be $ 350 for the accident. They have insurance, but $ 3,500 for one vacuum? Really? They’re all about the money. I’ve been trying to get in contact with the owner.

You would think it is a fun place to work at, but trust me, it’s not. Most of the employees and not talk about the manager ugh were so nosey. The manager (Maria) lacked proper English and spelling, and was VERY irresponsible. She only pretended to care about the customers and employees needs whenever the owner was around. She favored a few of the employees and allowed them to do whatever they wanted (by standing their and chatting with her) while she would yell at everyone else to work. She was very unreasonable and unfair. Many of the stuff I witnessed, including cars being broken, license plates being broken off & cars getting scratched, did not mean anything to that business. They simply didn’t care. If you plan to work here, I suggest you take my review into consideration!

Bad Experience at this place! It’s all good until the car wash machine breaks your car parts from it being way too strong. This is my case, my driver side mirror was broken while being inside the car wash. The manager acted like she called the owner but he never responded and the Manager (Maria) kept not calling me back about this and ignoring my calls. I wonder how many people come out with damages on their cars and that would make it the most expensive car wash ever. The owner seems interested only in making money and not of his customers.

Great car wash. Can choose between 6 or 10 dollar wash. My car came out very clean and believe me… it boasted alot of buggy, birdy, leafy evidence from my recent road trip. It’s a longer than usual automated, stay in the car and watch the suds type of place. You can vacuum your car afterwards in the covered shady area. Also, there is an air thing-​a-​ma jig to blow out the water from door interiors, etc. Music is playing (not too loud)…and there are clean restrooms. There is also a sink outside to wash your hands after. If you happen to be cruising the PCH… it’s near the 1. I accidentally bit into my Pina Colada freebie air freshener… don’t use your teeth to open.

I really liked bringing our car here… until I attempted to bring our truck here, now I won’t be coming back. I removed all items from the bed of the truck as asked and paid the $ 10. I then was asked to get in the back and take out the «trash,» it was a few leaves in the back…
It’s a truck. Which I park outside. Sometimes under trees. You’d think natural, biodegradable debris would be ok, especially in moderately small amounts.
It took 10 minutes to receive a refund– which came only after haggling for it back. They wanted me to go home and sweep it out and return at a later time– after already sitting, waiting for 10 minutes in line.
It’s definitely a lack of proper customer service. Had I been approached about it a different way I would’ve shrugged it off but they were just tactless.

The owner is a Di ck, he thinks he owns the world and that everything belongs to him. A very pushy person. The car wash itself is just ok. I won’t come back because of him and the nosey employees.

Love this place! My car is super clean & shiny! Yes! I’m so happy. This place is very quick & clean & cheap! My car was seriously filthy and the quality of the wash here is hands down the best ever. The workers were very helpful & nice. I’ll for sure be bringing my car here every time from now on.

Excellent wash for only $ 10, Best Value for your money.
My car came out so clean and dry, the free vacuum was the best part.
I can’t believe it was for only $ 10 bucks they offer: state of the art equipment, long tunnel, fun, friendly staff with smile and free vacuum.
I used to pay over $ 40 for similar wash at other car washes and I would always worry if something was missing from my car, but now, I will only be using this place from now on and I highly recommend you to try it, I promise you will love it.

Excellent no nonsense place. Reasonable price and very good wash. My car looked new! Self service vacuum.

Washed and vacuumed the truck. The facility is really nice with the diy vacuum and air hoses. The truck came out pretty clean Beat deal in town for sure. Will be back.

I’m impressed! Most of us have been to a car wash place similar to Waterdrops at some point. However, what stands out unlike the others is one thing. The air hose.
Not only do they have FREE vacuuming with a great $ 10 Ultimate Wash there is also an air hose at the vacuum stations you can pull into to blow the water out of the door jams etc or blow the dust out of your car. Very neat joint check it out.