US Post Office

Tony has always been such a great help & knowledgeable about sending military FPO packages over seas. I have sent countless care packages large and small to my sailor and he has received all of them within 3 weeks.

Been trying the Oxnard Office at 805−278−7615 and answering system states to press «0» to speak to the customer service. Well guess what? I pressed zero and recording says zero is not an option! Really???

I went to the Oxnard PO Saturday to attempt to renew my minor daughter’s passport. Passports for minors cannot be renewed by mail and must be processed in person. We arrived at 10am and there were over 100 people on the «list» waiting. I stupidly asked someone if I had to take a number, as is common in situations where there are long lines. No, this passport processing office is not that organized. There is a clipboard with 50 lines on each page. The passport office takes 100 names and then the rest on page 3 are called the «waiting list.» The first two pages had some names scratched out and others written in. I believe this may have represented people actually cutting in line. I’m not certain, but would not rule it out. The lady who was casually processing approximately 14 applicants per hour (yes, we waited for two hours and took data every 20 minutes to arrive at that average), said many people leave and do not remove their names, other do not arrive with identification (Yes, people in Oxnard actually come to renew a passport without actual ID!!!) so must go away to go purchase… er… find… their um… ID and come back, and so forth. She said they aimed to process 100 applicants per day. We gave up after it was obvious they would not get to 100 during the 4-​hour window we had to accomplish this 10-​minute administrative task. Someone in the crowd told me the Oxnard library processes passport renewals and takes appointments. I tried for the next hour to reach that office by phone and was put on perma-​hold. The morning was an exercise in frustration. This office does not have nice places to wait and is managed with all the efficiency of a Mexican fish market. Actually, much less efficiency than that. Here’s my advice for anybody condemned to use this service:
1. Arrive by 8am. The office opens at 9am. Stand firmly in line and smile at your fellow travelers.
2. Get your name on the list and assume at least 4 – 5 minutes per name before you in the list.
3. Use this time somehow (read, go shopping at Lowes next door, walk to Burger King on the corner and grab McFood, knit a few sweaters, plan your Christmas vacation, plan your July vacation, plan your next nine vacations). I highly recommend bringing some Kafka novels. By the end of the day you will not only see the great humor, but you will relate very well.
4. Remember to smile if you need to get your photo taken (you can get these for $ 5 at Costco in 15 minutes while you shop folks, why do you need to do them in the most crowded place and keep 100 people waiting!!!)
5, Remember that you can probably do what you need by mail.
6. Remember that the US Postal service provides incredibly valuable services such as delivering tons of unwanted junk mail to our doors daily while providing jobs that slowly drive people to commit violent crimes (e.g., «go postal»), and destroy the earth with jets, trucks, paper, paper, paper as a gigantic subsidy to the advertising industry. At least we get Don Draper out of it all, right? Or do we?
7. Remember to laugh about it all. I highly suggest reading Kafka while waiting in the «line» which is not a line really because an actual «line» implies organization, fairness.
8. Remember that some places such as the DMV actually offer appointments AND drop ins. Everybody eventually gets what they need. Yes, the DMV is BETTER than this place. I never thought I would say it, but it’s true.
So there… I feel better now. Thanks, Unilocal

This is my local post office so it’s the only one I visit. Mostly for convenience.
I’m here at least 3 times a month for errands so I figured it was time to give them a review.
I will second everyone else’s sentiments regarding a few things.
Yes, it’s always crowded. But if you go at a certain time, say post lunch, the crowd is smaller.
Yes, the customer service could be better. They obviously need to hire more people. Sometimes when it’s super busy, people will still go on break despite the long line. Obviously, they need a break and have a right to one, but if they had sufficient staff there wouldn’t be a crowding problem.
Yes, most of the tellers seem like they’re always cranky. Again, this could be because they’re overworked and understaffed.
Personally, I’ve had interactions with the old timers who see me often enough that we’ve established a rapport. Marina is my personal favorite. She’s professional and nice. The new guy Todd is also very nice. It could be because he’s new. I hope he stays that way.
For the people who complain about the line for the passport office, look at the upside — you don’t have to go to L.A. Also, the library offers passport service.
Overall, I like this place. All their problems can be fixed if they hired more people. It would benefit everyone. Lines wouldn’t be as long and your staff won’t be overworked and maybe smile more.

The workers here are EXTREMELY rude, they close at 6:30 and I came in at 6:31 and closed the door in front of my face. i tried telling one of the workers if this could at least help me. they told me to go to a machine and drop it (a package I was returning) off with no instructions. I understand the workers are over their jobs and are OBVIOUSLY annoyed but at least try and be friendly.

Got here before opening to stand in line to get passport for child. Over 3 hr wait. Great example of how govt doesn’t work! Go Bernie Sanders!

Big enough post office with extended hours, later than the other near by branches. We were able to stop by after work which was a big plus. Lines were long, which was a minus, but we were able to get our needs (eventually) taken care of. If possible, I would go to another branch that’s less busy, but glad this one is here if you need it. Relatively conveniently located. Sort of crappy parking lot but mostly because it’s very busy. Even with long lines, there were plenty of spaces available.

Currently waiting to do a passport application. It’s been an over an hour. 32 people on the list and 2 people working. Absolutely absurd. No organization at all. There should be an electronic sign in with wait times and your name on the list so you know how long you will be waiting for. This system they have currently is horrible. Unfortunately, no where else to go process passport applications.
Make an appointment at the Oxnard library for $ 20 per passport. In and out super fast and friendly service.

This post office is conveniently located in North Oxnard.
The hours they are open are not what it used to be. Every time I go by its open less and less hours.
They do keep the stamp machine, PO box and Mail drop off side open more hours than the clerk side.
The parking lot is small and can be a bit of a challenge.
The line for the clerk service can get crazy long too especially during the holidays.
The seems to be a shortage of clerks and they are not that friendly either.

I went to this office twice. My first visit here was a visit from hell. My second was not as bad.
The energy the moment I walked in was terrible. There’s a little table with a clipboard not too far from the entrance door. Naturally, I thought it was a sign-​in sheet. I went over to sign in and one of the other customers thought I had cut her. I did not know and lined up behind her. There were no clear instructions posted anywhere and the workers did not inform me of anything. In fact, they didn’t even acknowledge me at all. I did not intend to cut her. This customer was so upset about me cutting her, she was extremely rude and said derogatory things about my ethnicity. This is not the fault of the office; this event just made my experience here worse. I hadn’t been in there for more than 2 minutes and I was already turned off.
When it was our turn, the lady who helped me was not friendly. Strictly business. I try not to take it against her as I’m sure she has to be to work in a place like this. My reason for coming here was because I was trying to get my passport done. She said I wouldn’t be able to because she told me I didn’t have my original birth certificate. I actually did have it with me but she didn’t accept them. I went to her multiple times to clarify but her answer was still the same. I felt like she was annoyed at me for asking and made me feel embarrassed for doing so. I walked out of there not being able to get my passport done that day.
The second time I went here, I had no problems getting my passport and they let me do it without the need of my birth certificate. (Which makes me think. What was the trouble with it the first time???)
Places like these are like the DMV. We don’t go here for enjoyment, but to get things done. It’s clear that nobody wants to be here, so the least the staff could do is make this experience go smoother by being more welcoming and accommodating. I won’t be back here unless I really have to, and even then I am very hesitant.

You guys SUCK… You put a new post master on my street on Edgewood and that jerk either wont deliver packages or just refuses to leave the little paper so I can pick up a package at the main office… Then I get no mail for like a week and when i finally do get mail its a week late and just late ads… Keep in mind this is just new as we got a new postman… I put in an official complaint and when I call the C st office, NO ONE EVER ANSWERS!!! EVER… That;’ s why everyone would rather do electronic!!! you suck!

This review is for the passport service. I came here at 3:05 and was finished after 5 minutes. There was no people waiting when i came. And im so glad that i already downloaded the application from the internet, picture ready, photocopy of my id, and check payment ready. Everything went on smoothly and the lady who works on my papers is so helpful, efficient, fast and smiles a lot. Today is wednesday so i’m not sure if it is the same during other days. They said i have to wait for my passport in 4 to 6 weeks.

Went in to there passport office today being it closed at 6:30 I went at 5:30 in hopes of beating the Saturday morning crowd, there was 5 other people filling out passport applications, I signed In and took a seat. i sat for 1 minute and was asked if I was ready. i had picked up application on a prior visit so i can fill them out before i came back to the office. the clerk reviewed our application and found a few errors we corrected them she made copies of our forms and we paid… And we’re told our new passports with books would be sent to our home in about 4 weeks. i paid 240 for 2 adult passports with booklets, which wasn’t bad. I was in and out in under 15 minutes. fast smooth easy service=5stars.

All the employees I seen and interacted with was very friendly place was clean and well organized, and got in and out in a timely fashion even when the line was out the door.

The worst post office in Ventura County!!! It’s always jammed pack & only two people working front desk. Ridiculous to wait in line over 30 min to mail something out. Staff sees the huge line & act as if they only have two customers. Very careless & inconsiderate. & the manager doesn’t seem to care either. He sees the huge line & goes on his merry way to the back to hide instead of helping & getting line shorter. This place is a joke & ridiculous.

Yes, they are open on Saturday’s but will only accept new passport applications and not the renewals. Be here by 8AM and you will be in and out in less than 15 mins once they open at 9AM. You can download the form (DS-​11) online and fill it before going there to save some time. Have your kids original birth certificate, and parents CURRENT ID proofs (state ID, drivers license or passport), otherwise your application will be considered incomplete and you will be sent back. You can also take passport photos here but they are little expensive ($ 15), better get it from Costco or CVS. ********No food or drinks allowed inside the office*******

This is the only place in the area to get a passport on a Saturday.. As you can imagine, it’s crowded by the time they open. The hours on Saturday are from 9 – 12
The staff is good and they try to keep it moving as best as they can. Expect to be here for around 2 hours.

I sent a small priority flat rate box through this office a couple of days ago and kept getting the message «The Postal Service could not locate the tracking information for your request. Please verify your tracking number and try again later.» when I attempted to track it for the 1^st 24 hours. This will be the first and last time I ever come to this location, I usually go to the small Saticoy postal office.
There was a huge line that morning, so I decided to use one of those new kiosks with the assistance of a postal worker. She handled everything and took my package after the transaction. She seemed to know what she was doing and was very helpful. In the end the package had been received in the expected amount of time, but still I have never had to wait on the tracking status.
Again, I won’t be coming here again.

I give this and other Post Offices 5 Stars on account they do the best they can despite Congressional meddling. And with the advent of the World Wide Web, the Postal Service has had to cope.

I normally write good reviews so this must be bad if I give them one star. Jessie Hernandez skips your house if there is a car parked I’m front of the mailbox. Not really fair since you can’t control who parks in the street. When I confronted him he flipped me off. Posting the picture to prove it. Lets hope he doesn’t go postal on us.