Party City

The selection of party materials including costumes is great. However, the quality and originality isn’t there if you’re looking for something unique or special and the prices are a little high.

Worst party store ever. The employees are idiots and not helpful at all… They walk around scowling –land clearly aren’t enjoying their jobs. Also, I was told that I couldn’t try on Halloween costumes??? Someone tell me how that even makes sense!!! Definitely won’t be returning here.

If I could give this Party City location NO STARS I would. Customer service does not exist here and because there is a new debit/​credit card system, the cashier charged my card three times. When I called to ask about my refund, the woman who answered (I believe her name was Michelle and she was the manager) advised me to wait 5 business days at least and if not to call back and «maybe» she could look into it. I won’t be back at this location.

I visited this location yesterday 7−16−15 and let me tell you I was impressed to see that there is still people who have great customer service. I walk into the store and was shopping around for some stuff. Then comes (Adrain) with a smile asking if we needed help. He even brought me a basket so I could continue to shop. If you what to be satisfied come and ask for this guy! Thanks again (Adrain) for the great customer service

My visit at this store was horrible! Rocio and the other cashier were extremely rude! Not just to me but to every customer there. I was in the balloon section asking for help. I was ignored for 10 min! While asking for help! So I decided to pick out the balloons myself. Go up to the cashier to pay them and she was calling her coworker an asshole in front of everyone and mind you there were children in the store. It took her forever to count 25 balloons and was going to bring out a calculator to add 13 and 12. So then finally after 20 min of them blowing up the balloons they proceed to tell me that the balloons were not going to last the next day!!! I told Rocio I was waiting for help and that the cashier failed to tell me thIs and her reply to me was you should have asked!!! Then started calling me names in Spanish with the rest of the employees. I understood every word!

So rude ! The manager Michelle and the Erica are so unprofessional and rude. All the staff is rude unhelpful they try to talk down to the customers. But what can you expect is the manager is rude unprofessional is always upset the crew is going to follow her example. Called Kevin the district manager and will call the corporate office will see how they handle the complain hopefully they don’t have the same attitude as them. Had to give him a star cuz then I couldn’t post my comment but they don’t deserve not even a single one

A lot of their products are overpriced but the worst part is standing in line for over 15 to 20 minutes because there’s only one cashier. This has happened to me several times in the last 2 weeks of going to the store.

I don’t know if the previous reviews are somebody that just had a bad attitude, but both times in the last week that I was at Party City they were extremely helpful very courteous and went out of their way to take care of me.
The place is awesome.

Party city what can I say, theirs no one ever around to help you out, I go there a lot and each time it’s the same thing about 4 employees at check out but only one is actually working the register, there’s alway a manager teaching or lecturing someone in the corner and one person sort of making balloons always second guessing themselves, every now and then you find someone in the aisles putting away little boxes of stuff for about 20 seconds until they run back into the store room and you never see them again, Sometimes when you check out they’ll ask you if you found what you were looking for and hopefully it’s not a costume or else they’ll tell you try back on Halloween. Of course they could direct you to their website or a close by one that might have what you’re looking for, which they absolutely did. With that being said theirs a much more customer friendly one located a few miles away in Newbury park just a 15 min drive away.

Went to see about getting some invitations done, the lady working that dept was rude and not helpful at all… All she kept saying was her shift was almost over and didn’t have time for all these people waiting! There was 1 other couple besides us waiting!!! We walked out and will not be getting any future services there!!!

Despite all of the negative reviews for this place, I has somewhat decent service. The staff seemed vary overwhelmed, and while they were not directly rude to me, they were very loud as they were talking down (yes down, not toward) the other customers as they were shouting directions.

This store was amazingly horrific terrible staff. Dont know how they train their employees. Someone should do something about this fuc#%ing store.

Outrageously overpriced and the RUDEST staff. Not just one person. Every employee was unpleasant and unhelpful. Hey, ladies, you don’t work at a designer boutique in Beverly Hills. You sell balloons and paper plates at a strip mall in Oxnard. Lose the attitude.

This is the only party store around here so we can’t go elsewhere unless you want to travel further. So usually when I have parties I have no choice but to go here. I don’t know why I always bother to go here when for the past years online sites have best served my parties better! I guess there are two things: 1) to look at stuff in person before ordering 2) for their hi float balloons. Other than those two reasons deals online are way better! Even their website
is better! Oh and I also go to
and

Just make sure you get coupons and free shipping and you’re good!

rude rude rude and did i say rude if you dont like ur job quit but dont be rude

My first visit to this store was to pick up a Hello Kitty balloon bouquet (not inflated yet) that I found online to purchase for a birthday. They were fortunately in stock, but I didn’t need the balloons filled for two weeks, so I did inquire about getting them inflated. At first I was told that they would just charge a couple of dollars for the inflating fee, which I didn’t mind at all. Just had to bring in my receipt and they would do it.
Onto my next visit, I had the balloons inflated but needed a balloon «weight» so I bought a Hello Kitty one to match the arrangement. The ladies behind the counter only charged me for the weight (which was about $ 2 and change) and didn’t charge me for the inflation of the balloons at all! Score!
So out of my two visits here, they’ve always been helpful, courteous, and just a wonderful shopping experience.
They have a great assortment of «specialized» children’s characters for themed parties (Hello Kitty, Barbie, etc.). So if you’re looking for a place that will carry it, this is your best bet.