Hero Endodontics

I had the misfortune to need an emergency root canal done. A dentist took me in and discovered the source of my pain, and recommended Dr. Lee. Thankfully, he was able to take me for a lunchtime appointment and I’m glad that he did.
The location is in a semi-​confusing office building, but there are signs that can help you find it. The moment I came in, I started a pleasant administrative process. The desk staff worked with me and my insurance issue (I have no card and it has to be called in). Every time I apologized for the mess, they were friendly and assured me there was no problem. Sure enough, I was eventually done, even given an estimate on the procedure’s cost.
The procedure itself was to be expected, but made better by the «bedside» manner of staff. The assistant was polite and nice, asking me questions about my family and helping me to get settled. Dr. Lee was professional and friendly, which was needed. I had a «hot» tooth, which required him to drill all four nerves… a painful experience. He constantly kept stopping whenever I hurt too much, apologized and kept adding more novocaine wherever necessary. Dr. Lee was adamant about trying to make me feel no pain at all, despite my situation making that nearly impossible.
Afterwards, the clerk gave me the true final total (even apologizing because it was $ 50 more than estimated, although still reasonable). I was able to sign out quite quick and Dr. Lee even gave me a discount because of the pain he couldn’t quite solve, even though I never expected him to. I assured him that the pain was nothing compared to before the root canal and worth the lack of it afterwards.
I certainly hope I never have to use an Endodontist again, but if I do it will most assuredly be Dr. Lee and Hero Endodontics.