Walgreens

This is the worst experience I have ever had with a pharmacy. Crazy ridiculously loooooong lines. I dropped off a prescription and said I was waiting-​they said 20 min. I checked in and they had forgotten to enter it in the computer. 20 more min. Check in again and was told to wait 10 more min. Add in the crazy long lines and I was waiting over an hour for medicine. They can do better. This was frustrating. Go somewhere else!

So the sad thing about this review is that Walgreens really isn’t that great, BUT, they garner three stars because CVS across the street has just terrible customer service in their pharmacy and comparatively, they are SO much better than CVS.
We had switched all of our prescriptions over to Walgreens quite some time ago because the CVS pharmacy was astoundingly bad in our experience. But sadly, my company changed insurance providers and we are now compelled to use CVS/​Caremark. Last night we made a trip to the CVS pharmacy and it reminded me of all the reasons why we switched to Walgreens.
So there are some positive things about the Walgreens pharmacy that CVS cannot compete with, the first of which is drive-​through service. Believe me, going to a pharmacy is much more pleasant if you can take care of your transactions from the comfort of your bucket seat with some soothing tunes playing. Also, the manager at the Walgreens pharmacy was very helpful in getting me a prescription medication that CVS couldn’t be bothered with (the manufacturer even sent them free drug and they lost it/​discarded it) and the staff at both CVS and Walgreens claimed didn’t exist (it did). Generally speaking, the staff at the Walgreens pharmacy are more pleasant and helpful than their ugly cousin across the street and it is simply a nicer experience to use Walgreens than CVS. Are they great? No. There are several frustrating things that have happened while trying to get meds from the Walgreens pharmacy, but if I had a choice (and I do not have a choice any more), I would pick this Walgreens over the CVS across the street 100% of the time.

Walgreenss is the best place to get emergency gifts or stuff for yourself. I love that they are good prices and very affordable. They are every Where you go in town. Every time it’s my grandparents birthday I always stop through there and get myself a card for them. Walgreens is my life saver.

My last review was two stars– and so is this three, but only because I can’t award ½ stars. :-)
Walgreens… Here are the things I’m into:
*Open all the damn time
*Pretty clean
*Decent variety of crap I didn’t know I needed.
*The finest selection of after midnight munchies
*Cheapest cigarettes in Kansas (if you’re into that kinda thing)
*The new guys they’ve got werking here in the evening hours KNOW CUSTOMER SERVICE — allow me to explain briefly…
*They aren’t afraid to open another check out
*They are always polite
*They are friendly and have a sense of humor
*They seem to care
If you want to read about what sucks, please read my older review. The pharmacy is still completely inconsistent: wait times, readiness, friendliness, etc. You’ve got some really great folks who care and an equal amount who do not.
Some consistency in the pharmacy would get them another star. Continued fuckery could loose them a star and possibly my business.

Well, this Walgreens was open at 2am when I needed medical supplies, the staff told me right away where the supplies I needed were located, and they had what I needed.
The front check out wasn’t staffed when I walked up, but they had a little bell system set up that notified a clerk that someone was ready to check out. She appeared quickly, rung up my purchases, and I was on my way home in no time.
So, while I don’t ever want to be buying gauze and medical tape at two in the morning, it’s nice to know that if I need it, Walgreens is open and has it. Which makes this location 100% A-​OK to me!

This Walgreens hosts a 24 hour drive through pharmacy. That’s definitely a perk for me. I try to limit my association with Walgreens to the drive through pharmacy, because whenever I go in, I end up spending at least $ 20 on «As Seen On TV» type items. None of them end up being useful, but they sure are compelling. This is also a great place to drop into if you are looking for a random gift. Or if you are on your way to work when you realize that you forgot to put on deodorant. Need an «at home» drug test? Walgreens has it. Looking for a K-​State Snuggie for your poodle? What about a pound of those orange circus peanut candies? Yep… Walgreens…

This is your basic Walgreen’s, but it has a medical clinic and it’s open 24 hours, including the pharmacy. I haven’t had to use it yet late at night (thank God!) but it’s good to know it’s there in case of emergency. It’s right across Metcalf from a 24-​hour CVS store, so between the two of them you should be able to find just about anything you need!

Unfortunately, this Walgreen’s is NOT closed, although after my experience tonight, it might be better if it were. Backstory: my dog has seizures. As such, we have a script for Valium to relax his muscles in case he has a seizure that he won’t come out of. Basically, that keeps him from frying his brain while we speed him to the emergency vet. He had a seizure tonight, and I only had 1 cc of Valium left. (My fault.) I called Walgreen’s to see if I could get a script filled speedy-​quick, ideally picking it up on the way to the vet. (I know — less than ideal.) The conversation went as follows:
Alleged pharmacist — «Walgreen’spharmacyhowmayIhelpyou?»
Me — «I have a script for valium compounded into suppositories, 10 mg/​suppository. If I bring the script by tonight how fast can I get it filled?»
A.P. — «…Um, are Valium and diazepam the same thing?»
Me — «Excuse me?»
A.P. «Diazepam. Is that the same as Valium?»
Me — «You’re asking ME? They are the same thing, and I know that after one semester in nursing school. Aren’t you working in the pharmacy?»
A.P. «Yeah…do you know if DiaStat and Valium suppositories are the same?»
Me — «Sir, my dog is seizing on my living room floor right now and I just need to know how fast I can get this prescription.»
Pharmacist — «Well, since we (my edit — what is this WE business?) don’t know if they’re the same, I would need to call the vet to confirm before I can fill this.»
Me — hangs up, goes to emergency vet.
Completely freaking ridiculous. Go to CVS across the street, because after that experience I wouldn’t trust Walgreen’s with anything more complicated than a multivitamin.