I wouldn’t go here again if it was the last place in town the service is terrible. The manager was completely condescending. I was charged extra for something that they didn’t do but claimed to of. I had to have them scrape the wax off twice before i left and when i got home i noticed that the nose and tail of my board were still covered in wax. I called back to speak to the manager to correct the issue i was told i’m not a customer since I don’t buy my gear from them even though I just paid for a service. Then he told me that i could bring it back and i would have to pay again. I was told that i didn’t know what i was talking about right before he hung up on me. I’m in sales and wouldn’t dream of telling a customer that they didn’t know what they were talking about in the manner he did. By far the worst service i have ever received. I would think twice about giving this business your money. By the way this is the first time ever that I have been treated so bad that I felt a need to let the world know.
Johnny T.
Classificação do local: 5 Prairie Village, KS
This is a great family owned place. Steve and Jamie are really friendly and offer great customer service. My dad actually bought his first pair of skis from Steve 40 years ago! I always enjoy going into the shop for my ski needs before any trip. So glad we have a place like this in KC.
Justin H.
Classificação do local: 5 Chicago, IL
bought lift tickets and snowboard package through sitzmark. they were excellent. great to deal with over the phone and very helpful with rental advice!
Erin W.
Classificação do local: 5 Kansas City, MO
I don’t come here often enough but love it. Everything you need for water or snow skiing.
Rhonda S.
Classificação do local: 5 Independence, MO
I go wowzie for what Sitzmark sells. 3 weeks before discovering Sitzmark, I tried on over 50 pairs of snowboard pants, throughout stores in Independence Center. I finally opted for a pair of ugly men’s pants that scream, «noob» at Snow Creek. The reason why they scream«noob’ is cause they are clumsy, ugly, and difficult. In a rush, I bought them at a store that sells skateboards and snowboards in Independence Center. I desperately needed them. I finally made it out to Sitzmark, where I knew(after the fact), that they had tons of pants. Not a cheap task, but I also knew my prices. Found: a pair of PETITES ladies stretch pants, with the included base layer, with a zipper, and a water proof outter layer, pocket free so no ugly waist bulge. Every thing I wanted in a pair of snow pants, but couldn’t find. I had seen these pants on women when I visited Snow Creek. Having to dress up in dress pants when I don’t work from home, I’ve found pants without pockets look alot better. I’m used to not having pockets by now. No pockets on the snow is no big deal, cause your jacket has 2 billion pockets. So I bought my perfect pants, and looked at a few jackets. Oh, I’ll have to slowly build my winter sports outfit, cause I don’t really need a jacket. But, I tried on a few, and I love them. Sitzmark has every jacket you see online. All in pretty colors and styles. And they have hats, and all the gloves you need. They have goggles, snowboards, and even snowboard bags/backpack/pants and coats that match. That is bad ass. It’ll set you back price wise, but it’s good quality, and not the crap I saw at certain sporting goods stores. Their boots and bindings are worth taking a look at, and the employees know their stuff. I salivated over a pair of silver and pink metallic snowboard boots… They carry the top name brand snowboards, and accessories, too. The men’s section is equal to the women’s section, and there’s also a complete section of children’s winter clothing. Also, they have water sports accessories and equipment needed, and snow skis. They do snowboard repair quickly. And, they have a lift ticket counter, that’s huge. My son has a friend who had his snowboard resurfaced for only $ 20. I love this store. Glad we have it.