Next To Nature

Thank goodness I discovered Unilocal. I can now comment on the work that was done by this group at my house 7 years ago. There are several reasons for the low rating:
1. They sent a summer intern or someone of that experience to do my $ 25K + job of putting in a patio, outdoor kitchen, fireplace and pergola. This person had zero experience or at least performed as if they had none. (they had to completely disassemble the fireplace they built because of errors).
2. They listened to my wishes (therefore 2 stars), but gave me absolutely NO advice — this resulted in having a stainless cabinet installed with my grill kitchen that collects water when it rains.
3. They also used smaller size posts on the pergola than on the rest of my deck and in the windy area we are in the pergola rocks back and forth. This also makes the sunscreen be constantly out of square for raising and lowering. It also looks like an add-​on. They claimed they couldn’t get the larger posts. I should have know better than to trust this answer. They probably were «unavailable» under the estimated price they provided.
4. They paid no attention at all to drainage of rainwater on the deck they installed. The result is that it holds water and dirt rather than draining into the yard when it rains.
5. They installed a stainless steel fireplace that I chose and it works perfectly. However, they put an iron support beam above it to lay blocks on. Result — the beam rusts, rust runs down and rust stains cover the fireplace. Strictly amateur judgement.
This was a classic example of having an experienced person visit, gain trust and do the estimate; then shift to having the work done by an inexperienced aid. Most of the problems have come to light too late to invoke a guarantee, but not too late to protect others from this organization.