Menorah Medical Center

Excellent hospital. I had a surgical emergency and presented thru the er. Everyone from the er to the surgical team/​including anesthesia was fast and efficient and did an awesome job! I’d highly recommend this hospital.

Terrible ER visit. I went in for sharp chest pains, headaches, hot/​cold chills. I spent 3.5hours and numerous tests with no resolution. I was given 4 aspirin upon arrival, which only took care of my headache. Eventually a nurse came and was in the middle of my discharge the doctor then called her over and decided I didn’t need any medication. Which is totally fine I then asked if he could just tell me what was wrong or what I should do for the chest pains at least. I was told to just come back if any on a list of problems persisted. I then explained that 4 things on that list have been ongoing for 2 days and have not been resolved by my time spent in the ER. I was then told to just come back if it gets even harder to breathe and follow up with a doctor. I have now went through the ringer while trying to get an appointment set up, this issue was eventually resolved by an office manager on my fourth call. Next time I will take the time to drive elsewhere for another ER if needed.

Stay away if you have a serious condition that requires ER. Its best to go to St Lukes South or if you need a HCA hospital its worth the drive to Overland Park Regional. ER doc is complacent. My husband had high bp (¹⁸⁵⁄₁₂₀) and he told him he should have stayed home and go to MD that he is not responsible for monitoring his bp meds. Wow! Finally, after threatening to make a formal complaint he decided to treat him like a possible heart or stroke risk. We stayed overnight, the place is fithly. Will not return to this HCA hospital again.

Obviously not a place you even want to review.
However, given we needed to use their services, we were overall impressed. Staff was efficient and friendly, wait times (which seem endemic to the health system) were apologized for, and there seemed to be an honest «let’s help you get you to where you need to be» attitude which was appreciated.
Was it perfect? No, but we didn’t have high expectations — and Menorah managed to surpass and exceed our expectations.
Still, we hope we won’t be back soon!

Dispite pleasant attitude of the staffs, I had a terrible time at Manora after a hip surgery due to extreme nausea and dry mouth. I felt that my mouth was full with sand. It was terrible feeling and it did last over a week! This was my fifth surgery, and the worst experience in last eleven months.
First of all, I did not experience any nausea or dry mouth at all, after none of the previous four surgeries that are all done elsewhere. Of course, all the surgeries were done under general anesthesia. According to my husband, the length of time of unconciousness were similar to one another. Not only that but also, I experienced chest congestion as if I ingested penicillin, antibiotics, which agrivates my cronic bronchitis. Of course, I clearly specified that penicillin would agrivate my chest congestion to the surgical staffs before the surgery.
Someone may think it might have been caused by drug interaction. However, I stopped taking all the medicine and vitamins except the medicine for hypertension, ten days prior to the surgery. Therefore, there is little or no chance of drug interaction.
One thing that I noticed was Manora does not use morphine to manage pain after the surgery. Instead, they use something starts with «dia~». Therefore, I wonder if Manora uses genetic kind of medicine and/​or anesthesia for it’s patients to reduce their cost. Because of that, the patients may have to endure unnecessary discomfort. Majority of patients may not have frequent surgical experience like I do. Thus, they may accept extreme nausea and dry mouth with extreme thirsting as normal of a post operation symptoms. As matter of a fact, one of my friend underwent a shoulder surgery several years ago, and she was extremely nauseated, but she thought it was normal.
Prior to the surgery, I was very happy to be admitted by Manora because it is considered newer and better hospital, which located in wealthier location. However, due to unexpected result, I am deeply disappointed.
I will have to undergo another hip surgery in six months, but I do not want to go back to Manora. I heard that my hip surgeon only does surgeries at Manora. Alas! now, I have no choice but looking for another surgeon to switch! How sad it is!
In addition, I am going to change my a few specialists who does only practice at Manora to other doctors to avoid possible future admission into Manora. Needless to say, my health belongs to only myself, but no body else! I am sharing my experience with others with hope of it becomes helpful to the readers!

Worst er I have ever been to. They collect insurance up front which is not a big deal. Then had to pay copay before anything was done to help my girlfriends issue. Billing lady was beyond rude and should look for another profession where she does not deal with the public. The nurses seemed nice enough as well as the doctor. Was told to Google the types of foods she should eat while dealing with her issues. Beyond disappointed in this er. I would drive an extra 30 minutes to avoid this «hospital»

Personally, every time I come this hospital, the staff is friendly and attentive enough. They do their best here to accommodate for most needs, but the time it takes to get noticed differs from time to time. Like I said from my experience, I’ve been in and out with no hiccups, and anything I needed was well-​tended to, and since those couple times, each time I return, it’s just as friendly as the last.

I went to this hospital for a sleep study. I was told what my out of pocket expense would be. After two months of not hearing a word about the results, I received a bill for 3 times the amount they told me. Another month later, I received another bill from a company that they did not tell me about that «interpreted» the results. When I called about the results, the results were that my breathing was normal. Well… thanks so much for telling me what I already knew and told them! When I called to discuss this matter, the person I spoke with in billing was beyond rude and anything but helpful. This whole experience from a customer service and quality stand point is about as bad as I have ever seen. If I could give a negative rating, I would. BUYER BEWARE!!!

Like anyone checking in for surgery I was a little scared and a bit nervous. As I was greeted by my pre-​op nurse I was quickly put at ease. The nursing staff here is wonderful, very professional and caring. The doctor was running a little late, which is to be expected since it’s hard to schedule surgeries since no 2 are ever the same. My nurse kept me informed and answered all my questions with such confidence that I forgot just how anxious I was when I arrived.
My surgeon arrived sooner than I thought and came in and sat down with us and discussed the procedure and what I could expect then took the time to answer our questions and get to know us, he had wonderful bedside manner which is pretty rare especially with surgeons. Shortly after he left the anesthesia was started and what felt like 2 seconds later (actually closer to 2 hours) I was waking up in recovery with my surgeon sitting beside me telling me just what he had done and how well everything gone. What a relief! The recovery room nurses were great, very attentive and never left my side until they had rolled my bed into the room upstairs where I would stay for the night. It was getting pretty late at this point and the shifts were changing so I saw several nurses over the next 20 minutes or so.
It’s now 7pm and been 24 hours since I had eaten and all my boyfriend had during all of this was some pop and crackers that one of the nurses brought him while we waited in pre-​op needless to say we were starving. I was brought a dinner tray of jello and liquids but really wanted food. After being told that I could have whatever I felt like eating my bf left to get us some dinner. I’ve had surgery before and always made to go hungry this
was such a pleasant change. In no time at all we were feasting on cheeseburgers from 5 Guys, best cheeseburger ever but that’s a whole other review.
So far this has been an epic experience. So you’re probably thinking why 4 stars and not 5? Well that we will probably have to blame on my insurance company. No private room, and of course we all know what that means, you got it, NO sleep. I was so lucky to get such a wonderful roommate. I was blessed with an elderly lady who was told repeatedly not to get up without calling the nurse for help. Not that it did any good, she was out of bed at least once an hour, alone which meant the alarm on her bed was all I heard, that and the constant reminder for her to call for help. I know this sounds harsh but by 4 am I was ready to tie her to her bed.
All in all a wonderful hospital and great staff. I’m just glad to be home so I can sleep.

I’m not sure what the issue is here. This is the KCIM (Kansas City Internal Medicine) and they can’t seem to get things to work. They have billed insurance incorrectly multiple times, they are horribly late for appointments but tell you to be here 20 minutes before your appointment time. Don’t do it! It is now 35 minutes past my appointment time and still no doctor. Add the twenty minutes they ask you be early and you just spent almost an hour doing nothing.
I will give them one more chance because I don’t want to start over but if it doesn’t improve I will be better off finding a new doctor.
Oh and watch how pissy they get when you tell them what time your appointment was scheduled for. Their system needs some tweaking for sure.

Worst ER in the entire area I’ve been here 5 hours and I’m still I’m my clothes I know my supposed nurse name but I still have not seen her face! I’m so aggravated I would just leave but they’re still gonna charge me

I was called the Monday before my procedure to go over all the paperwork and all those questions — do you have or have you had, etc. No problem. I was happy to get it out of the way. I was called again the day before the procedure and asked several of the same questions because the «system» didn’t save the answers. This should have been the sign of what I would go through on my actual procedure day.
I don’t know who is to blame — my doctor or Menorah. But waiting almost 3 hours, one hour past my scheduled procedure time (after it was moved up!), in pre-​op is ridiculous. I thought it was ludicrous to ask me at least five times what procedure I was there to have. Shouldn’t you know that? Was this to make sure I was still «with it»?
Other than being more than more than annoyed with the time I was there, my recovery room nurses, both phases, were extremely pleasant. The nurses who took me back were great too. I wish the one who asked me if I wanted a sedative had asked two hours earlier though. My «yes please!» was met with a laugh. It was obvious I was more than ready to get sadated!
Overall, the hospital itself seemed pleasant. I didn’t see much of it. But the pre-​op room and recovery areas were clean, not terribly inviting, but I didn’t want to stay for long. I am giving Menorah an «a-​ok» for the nurses. They were great! Otherwise, my experience with the waiting, the general lack of organization of paperwork, etc is a definite 2.

Quite possibly the most useless emergency room staff I have ever encountered. Too many problems to list.