Ouray Mountain Vacations

What a scam outfit. I looked on VRBO and found a place that was available for when we wanted and had a 3 night minimum stay. I contacted these people to rent the place and was informed that it was not available and that there was a 5 night minimum stay. So I have filed a fraud complaint with VRBO. After reading these other reviews I am now glad that I won’t be dealing with these people since they seem to be scammers. There are honest mistakes and then there is misrepresentation, which seems to be what these folks are about. Avoid.

Not recommended by others.

Oh boy. So sometimes you pretend there are not just plain nasty people out there and then you have to deal with people at Ouray Mountain Vacations.
We rented a condo that said it slept 8 just to drive 5.5 hours with 7 of my friends and see that there was only bed space for 6. My friend called the ‘contact’ for the condo and he proceeded to say that it was our problem not his though it specifically said on the VRBO website that it slept up to eight. So after a drawn out conversation of his refusing to provide an air mattress, pay for a hotel room, provide extra blankets (there were none) or even two extra towels (only 6) we decided we had to deal with the space since it was 7:30pm on December 30^th and there would be no way to find a place in time.
From there we decided to dispute the payment with the credit card company since we did not receive the goods we paid for based on the advertisement on VRBO and Ouray Mountain Vacations lost. Then they came back at my friend through the courts to demand the money they thought they were owed. After that whole debacle was finished, we caved in to some of their demands because he was just one of those nasty people that you knew would be a nightmare to deal with any further.
Now they have updated their advertisement on VRBO to clarify their false advertisement (also note VRBO does not post bad reviews) so that should not be a problem anymore but in the end, Ouray Mountain Vacations are just nasty people and it looks like he has quite the reputation already.

I purchased a Groupon for a cabin and 3 hot springs passes in Ouray, CO. We never received the hot springs passes and when I asked them about the passes they basically blamed the whole thing on me saying I did not let them know what Groupon I purchased or get a hold of them when we were there to get the passes. This is not true though because I have emails showing I told them which Groupon we purchased. There solution to the problem is to have Groupon refund us the difference, which is way less than what we ended up having to pay to sit in the hot springs even though we had passes included in our stay. I would not recommend going through this company to book places in Ouray, CO. I am in the customer service business and I am not happy with how I was treated as a customer.