I have been into the store a couple of times in the last 2 months just to drop off a prepaid package to be shipped. I haven’t even been acknowledged when I walked into the store and stepped up to the desk. I was in today to drop off a prepaid package to be shipped. The worker was already assisting another customer, but, he didn’t even raise his head or give me a glance to let me know that he realized I was there. Because I didn’t want to wait in line indefinitely while the worker finished helping the other customer, I set my box down on the counter and told the worker I was just dropping off a prepaid package. «Mmm hmm» was the only response I received before I walked out the door. Not a shining example of quality customer service.
Rachel J.
Classificação do local: 5 Ottawa, IL
I use the services at this store whenever I can. The gentleman that runs the place is very polite and helpful. He has assisted me many times with simple tasks, like mailing a letter to more complex tasks, such as mailing a tv! all I had to do was drop it off, leave the shipping information and of course pay. He did the rest. My package arrived at its destination well packed and on time.
Brandon M.
Classificação do local: 5 Ottawa, IL
Remember the old«mailbox’s etc» that sort of evolved into UPS stores. Well while the USPS is no longer available from these locations they have so much more to offer than before. I wanted to send a gift to a old friend in the burbs yet I did not want to take the fews hours of time to drive & spend the all the $$$ on gas so I swing in here expecting to have to pay for packing materials boxes etc… Nope I just gave them the address & $ 20.00 got a receipt & I was out the door that simple so easy it was unreal. from this piont forward any large packages I have going out are going through the UPS store it does not get any easier than this.