Cementrix Concrete

As a former employee of Cementrix I know how well this company treats it’s customers. The owner Jon stresses customer satisfaction and takes pride in the finished product. Concrete is an art form and all the employees take pride in the finished product. Cementrix is the most competitive Concrete company in the Chicagoland area and they offer a high quality product and stand behind there product.

Please do not put yourself through this! We met with Jon in early April and scheduled installation for May 17^th. Our installation date got repeatedly pushed back for various reasons with no apologies from the company. After day 1 of the install, he decided to jackhammer up one third of the patio because it «wasn’t up to his standards». Ok great — he’s being honest, right? Wrong! Our patio wasn’t finished until June 5^th and we are extremely upset with the quality. The cut lines are not parallel or straight. There are already pieces chipping off from the seams. The grout lines have a mountain ranges in the middle. The step and firepit have unsightly seems with foam sticking out. Water pools in various locations when it rains. It is extremely slippery when wet. The depth of the stamping varies dramatically throughout. The coloring is blotchy. No offer was made to come out and fix the problem and it is now July. He feels as though taking $ 1500 off the original price of $ 7000 makes up for doing a terrible job. Now we are stuck with a patio that will not stand up to the weather. Deteriorating after just a month! I’m so sorry to anyone who has hired this company. Steer clear!

I have been working with Jon for a year now. I had a cement patio installed last fall. the owner himself comes out to talk everything over with you. he spent time listening and sprayed out the idea after we talked about it to see what it would look like. had a quote within a few days, and he is very reasonably priced too. the work was done in the time frame we agreed on and it came out perfect!
he has a great, friendly staff that knows what they’re doing. they stopped working when I asked questions to show me what was happening and they didn’t stop smiling even though I’m sure I drove them nuts!
the end result was perfect! so much so that I contracted him to come back out and he just finished my retaining wall a few days ago. the wall came out better than expected, it is gorgeous, so now I just hired him AGAIN to do another wall on the other side. now, honestly I did have small issue with the seal on the patio, there was some minor «chipping» but he assured me that it would be fixed and it was. I have no issues getting a hold of him even if it is a warranty issue. he stands behind his product. obviously I trust him if I am hiring him for 3^rd job in a matter of a year.

We wanted a dyed concrete patio and steps put in. It turned out to be a terrible experience. The dye didn’t turn out at all and looked blotchy and worse than plain old concrete. Jon put a colored sealer on it as our «fix». So, instead of getting the color put into the patio where it will last, it’s now only on top of the patio and will likely wash away in a couple years (whereas integral color is more permanent). After one winter, the color sealer is already chipping away in many areas. So disappointed.
They really need better communication and customer service. There were times that I was calling to inquire and express our disappointment and wouldn’t hear back for days. I’m typically a pretty laid back person and generally easy to work with, but when you’re spending good money on a service you expect to receive that service.

Cementrix Concrete installed a stamped concrete front porch and walkway for us at our home in Montgomery. The owner Jon was always available to help with any questions and the crew was hard working and professional. We are the envy of all our neighbors with our beautiful front porch and will definitely recommend Cementrix Concrete to anyone in the area with concrete needs.

Jon is very knowledgeable. He worked with me to design my patio to incorporate a pergola. This owner does the dirty work! Will recommend and use again, thanks Jon!