VaZa Salon

I am going back for a re-​do. Will update review after that.

VaZa salon is truly one of a kind. I’ve been a customer for two years, and the service exceeds my expectations every time. Val Tana is the most gifted hair stylist and colorist I’ve ever met — I’m so glad I found her! She knows exactly what to do on Day 1, so that my hair still looks amazing on Day 90. I’ve even had people ask me if I «just got my hair done», when I’m due for another appointment! I feel great every day. All of the staff at VaZa are truly spectacular. It’s comfortable and relaxed, and I always feel that my business is valued.

I had my appointment months ago but am still upset about the experience. I just had my hair done again yesterday by another salon and the satisfaction level is day and night.
First of all, I told the stylist how I wanted my bangs and she said, «Well you have a narrow forehead, I suggest cutting them this way…» and I have worn my bangs like that my whole life… I shrugged and said as long as she didn’t «fringe» them. She fringed them. The bangs looked horrible.
The hard sell on the products and the ridiculous «instructions» on how to wash and dry my hair was also ridiculous. I don’t need to be told how to wash and dry my hair. I have NO time in the morning to be twisting it the way he suggested and took an eternally long time to do. The hair washer was just the worst. I was getting so anxious listening to him. Not relaxing at all.
I couldn’t wait to get out of there and though I made a second appt (everything was such a hard sell, I knew I just better make one and then run), I had no intention of going back.
The salon is truly beautiful and I was very impressed with the décor. Customer service and actual hair style is what I really come for and that was truly horrible. I felt a) not listened to (when I say how I want my bangs cut, DON’T tell me to do them another way. when I say, «Don’t FRINGE, it means don’t fringe!» when I say I don’t want to buy NO POO — let it BE) and b) completely inconvenienced (I will spend hours on a hair style appointment when I feel pampered, not when I feel exasperated).

After moving from California I waited far too long to get a professional haircut, mostly for the fear of a bad hair cut. I met Amanda about a year ago, made an appointment, and haven’t looked back. Amanda is a great stylist and I highly recommend her, however, you cannot go wrong with any of the stylists at Vaza Salon. They are continually striving to get better and make it a priority to learn new techniques to better serve their clients. The staff is extremely professional and accommodating! The salon is decorated beautifully and the washing station chairs are the most comfortable chairs I have experienced at a salon. Thank you Vaza Salon for providing a great salon that I can trust.

Best haircut I ever had, I have curly hair that can be unmanageable and I usually just get blowouts to make it look good… I came to Vaza Salon and had a consultation with the owner Val… Who recommended a haircut that would restore my faith in curly hair. Needless to say, I made an appointment and she cut it dry like an artist and used great products, she also took the time to teach me how to style it, I left with gorgeous perfect spiral curls, beautifully layered and no frizz whatsoever. 2 weeks later the hair cut became even more beautiful and the curls always fall perfectly, I’ve been wearing my hair curly ever since and will skip the blow outs from now. After all these years I’m so happy to find someone to take care of my hair. All you need is the right hair cut and products!!!
If you have curly hair and don’t know how to manage … See Val!!!

CURLY GIRLS! This one is for you. So this is a very delayed review, I rarely write reviews but I have talked about the cut I got here for over a year so I really feel I owe it to my fellow curly girls to share this. If you are coming in here and expecting to get a Devachan (Deva) cut, don’t be cheap… just spend the money to go to the real Devachan Salon in White Plains or one of the NYC locations. While Vaza stylist do go through a course that is sponsored by Devachan, the results are not even close to comparable since the training is much more limited.
I came in and asked to get a TRIM, in my world that means clean up my ends and shape where needed, my hair was in relatively good condition as I had been trying to grow it out to donate. By time I walked out of there, my hair that came to my belly button when pulled straight now came mid-​breast (about 6 – 7 inches shorter) and ½ of it was unstyled because my stylist didn’t distribute the hair products well. Now you would think I would notice how short it had gotten as it was happening right? Not so much because it went off so little at a time I didn’t think it was going to add up to that big of a chop.
The 2^nd thing that really rubbed me the wrong way was the fact that when I came in they combed my hair out while it was dry (this I expected since a DevaCut is done dry) But then once they were done combing it they wanted to take a picture. Any girl with curly hair knows that this means my hair looked pretty much the worst it possibly could look and was not a true reflection of the «before» status of my hair. Obviously they wanted another picture once they were done with everything at which point they informed they would use on their website and social media… I declined (as much as I love being made to look like a Garnier Fructis commercial for friz control I was not feeling it) *at the time of writing this there is a pretty legit example of this with someone else available in the photos that was posted by the salon*
I’m pretty positive they knew I walked out of there unhappy because I received several calls in the days following to check in. I couldn’t bring myself to answer because I had nothing positive to say her and unless they had a magical way of putting my hair back on my head there was nothing they could do to help.
Those are my gripes about the place.
If you don’t have Curly hair I would have no problem recommending them as you don’t face the same challenges. The Salon is beautiful! I loved the atmosphere, almost everyone was very pleasant (aside from the girl who made me feel like I was stealing something when I was getting a robe out of the closet my stylist told me to grab) AND as a bonus… they’ll make you a cappuccino while you get your cut. For those reasons I wish I could go back… unfortunately I will have to continue to pay a small fortune to go to Devachan.

I have thick long hair so I always splurge on hair cuts and treatments, I have been here twice and the environment is so calm, welcoming, and upscale. If anyone complains that it costs too much, you should’ve done some research of the place to get prices, your fault for not checking prices because it truly is worth every penny.

A little over a month ago, I moved from Brooklyn to CT and I had been searching months in advance for a hairstylist in our new town. After asking around to countless people and reading review after review, I came up empty handed. Nothing seemed great and hair isn’t something I can settle on. It was then that I remembered seeing amazing photos of color and cuts on FB. Sure enough, it was through a friend and I booked an appointment right away. I had my hair cut and colored with Amanda and she is an absolute angel. My hair hadn’t been cut or colored in 6 moths, so I showed up looking like a mess. Not only was the salon beautiful and comfortable (and very well thought out), but the service was unbelievable. Every person there was gracious and inviting, no attitudes here. The shampoo chairs… oh my God. The shampoo chairs. That part of the service should be a separate service you can book. It’s relaxing and like everything else they do at Vaza, time and care is given to this portion of the service.
And finally, the cut and color by Amanda: it’s the best my hair has ever looked. I wanted subtle highlights and my roots needed a touch-​up. She took ample time to ask me for pictures of what I liked and asked how I style my hair, etc. In the end, she gave me something even better than I could have imagined! And she told me what to do to care for it and gave some great styling tips. She actually educated me on hair care which I so appreciate! I wasn’t rushed, I was cared for. And on top of that, I noticed that when she dried my hair, she took so much care to treat it well. None of the ‘smoke’ that so many salons claim is steam (it’s not) when they are frying your hair to rush through a blow dry. No way. I left this salon feeling the best I have felt in a long time. So yes, I drive here from CT to get my hair done, because it’s worth it! These ladies are amazing.

Very expensive hair salon. It is a comfortable salon and have nice amenities coffee while you wait, magazine, nice coach, etc. Hair washer was ok, not that great scalp massage. Stylist was nice seems to know what they are doing. I had better experience for much cheaper price

Huge shout out to Val for SAVING my hair! I have curly hair and went to her when she was at Shine Salon for a few years and then briefly sought a less expensive alternative for about a year. My hair became a wreck during that year, and I definitely regret not sticking with Val consistently. I returned to her at VaZa Salon exactly one year ago, and after about five haircuts over the course of the year, my hair has returned to a healthy, shiny, non-​frizzy state. People have definitely noticed the transformation, too.
Val is extremely friendly and talkative, as is the rest of the staff. Upon arriving, customers are immediately offered tea and coffee– I always look forward to the pomegranate green tea they have. Val listens to what I want and helps to make it work for my hair. Last time I went in, I wanted bangs– Val was hesitant because of my curls, but she modified the bangs to suit my texture and I loved the result.
The price tag isn’t cheap, but neither is the experience– from the great customer service to the relaxing atmosphere to the quality of the haircut, you absolutely get your money’s worth. Thank you, thank you, THANK YOU, Val!

After reading all these great reviews I had to go check it out myself! I’ve been looking for a great salon ever since my stylist moved away. The moment I walked in I was greeted I felt like the staff was very attentive the entire time I was there. The salon is gorgeous and clean! The shampoo BEDS are so comfortable. The whole experience was very relaxing and pleasant.
My hair is blonde w/​highlights and medium to long length. They recommended a conditioning treatment (Olaplex) which I believe has made a huge difference. My hair is still very smooth and shiny. Val gave me a lot of layers so, I hair had a great shape, stayed long but felt much lighter.
Usually when switching stylists it can be bit nerve racking but everyone, especially Val was very confident and professional. I will absolutely be coming back !!
Thank you Vaza I love my hair!

Beautiful Salon, super clean!!! The hair wash and scalp massage was amazing!!! Super professional ladies and very polite. Had my Hair Cut, highlighted, blown out. They even taught me how to style it a different way at home.

Hands down one of the best salons that I have been to. I was impressed by all aspects of the salon; from the environment to the way my hair was treated. I recommend VaZa Salon on a regular basis to anyone that I know/​anyone with curly hair.
To begin with, the consultation is very helpful. The stylists really listen to what you want/​what you are thinking of having done to your hair. They listen closely and then they also suggest what they think. Their sole motive is to do the best they can to your hair. Having their clients look good and feel good is their main concern.
I have curly hair and have always had trouble in reaching my highest curl potential. I never knew what products to use or how to even style it. I never liked keeping my hair curly because I was not confident in my curls. VaZa salon has changed my whole perspective on curly hair. I absolutely adore curls and feel weird to not have a curly hairstyle now. I feel comfortable in my natural curls :) Artistic Director Val Tana introduced me to the Deva Curl hair products, from shampoo and conditioner to gels and curl refreshers. I refuse to use anything but these products. The great thing is that as they use these products in your hair they explain how to use them and how to style your hair to reach maximum curl potential. The curly cut that they used for my hair made my curls even better. There is more bounce and the curls are more defined. I was nervous because I didn’t know how I felt about a dry cut but it came out beautifully. I am now proud to call myself a Curly Girl and suggest any other Curly Girls to see these curl experts.
The wash beds make the experience very relaxing as well. I have always experienced neck cramps at other salons while getting my hair washed. At VaZa the experience of getting my hair washed is so relaxing that I never want to get off the bed. You just lie down on the bed and relax as they give the best hair washing experience. The whole experience at the salon itself is relaxing. The people who work there are very nice and caring. They offer water, tea, and coffee as well which makes it feel homey. The ambiance is relaxing all around.
Since I was so happy with my curly cut and set, I have continued to go back for a routine hair cut. Recently I decided to trust the Artistic Director’s advice and have my hair lightened. My natural hair color is a dark brown with only one dimension. No natural highlights to add to the color. I have never dyed my hair in my 22 years of life so I was apprehensive at first, but I knew that Val would not lead me in the wrong direction. I went in to the salon to have Balayage done to my hair. It is different from getting high lights. It doesn’t use foils and it is «painted» on instead of being put on as streaks. When I took my first look in the mirror I was blown away. It was lighter than my natural color but it looked sun kissed and natural. I receive compliments everyday and people who didn’t know me before think that it is my natural color. Since I was nervous about not looking natural, this was such a relief to me. I absolutely love it.
Now that I have had multiple great experiences from this salon, I will never trust anyone else with my hair. I always feel relaxed which is a change because in the past I was always apprehensive about hair cuts. Now I don’t have anything to worry about. I have found my hair salon and I will never cheat on them with any other salon. I highly suggest others to try them out.

I never write reviews but had to at this point.
I followed my stylist to this salon despite an hour round trip.
I purchased shampoo and conditioner at my stylist’s recommendation. A few hours later I checked emails, and noticed an email from the salon, sent during the time I was there, offering a promotion. The (high priced) products I had bought came with a free travel size, starting that day and running for a few weeks.
I called the salon, explained, and asked them to hold one for me until I was in for the next appointment I had already made.
They said no! Even though I had the long drive, purchased the products required within the time frame, and THEY had made the mistake by not giving it to me in the first place. The reason? You have to pick it up during the promotion days. «That’s the way we do it». Zero warmth. Zero customer service.
Shortly thereafter, I received a customer satisfaction survey, which I completed with a description of this incident, hoping someone would reach out to me. Nothing.
I desperately did not want to switch stylists but certainly didn’t want to support a business that mistreated me, so I went for a cut when due and spoke to my stylist.
She went back to the manager to tell her a client would like to speak to her. I waited for a while after I was done but she never came out so I left. Hoped I’d get a call but didn’t. Filled out a second survey later… again nothing.
Did not go back after that and still hoped that I’d get a call when they noticed… but no. Asked to be unsubscribed from their email list.
So now I have a new salon.
But today, the cherry on top… 7/​31, my birthday, I receive a birthday discount email offer from Vaza, good any day during my birthday month. So it’s good for one day. If someone with an interest wanted to use it and called to say the timing of her birthday and when the email was sent limited her to one day, I suppose the response would be… that’s the way we do it. Unfortunate business decisions here.
Marketing genius. Who/​what are these people?

Nice clean salon. Very polite staff. They have employees who specialize in curly hair! I have always been nervous about cuts after more than a few have cut my hair either blow dried or wet. But my stylist, Amanda, cut my hair dry, in it’s natural state. Everything even and my hair seemed to have new life! I do have to say you have to trust they know what they’re doing. The hair cut takes longer than most and it might seem upsetting to lose length because curly hair seems to take forever to grow. But to have a style, bounce and life is worth it. I definitely recommend this salon and Amanda to any other curlies out there :)