Where do I start? Let me say this was the worst massage I have ever had in my life! Believe me as I use to be professional therapist with 1000 hours of training alone. I have had luck with Asian massage in Chico, and thought I would take my chance here. What a mistake! I have had massage people step on me, but she did it clumsily and stepped painfully on top of my spine. At one point, she picked up the phone, and carried on a conversation while sort of jabbing me with her free hand. I should of just sat up and walked out. Simply horrendous!