The Golf Club at Vistoso

This was the worst experience I have had goling in 40 years. Myself and 3 friends came here to play on Labor Day (2 low handicap, 2 middle handicap’ers) and decided to play a two man scramble. Despite playing the first 9 holes in 2:15 to 2;20 (there «goal» is 2;06) we were warned/​harassed 5 times in 10 holes by the starter (nice older guy) and a course marshall named Glenn (a complete jerk who was clueless about golf and had no situational awareness). Recognizing we were slightly behind a good pace we picked it up on the 6^th hole and had not seen the group behind us since the 7^th hole. And at that point we were on pace to play in under 2 hours on the back. On the 10^th green the «Glenn the Jerk» came up to us and in the same rude, confrontational tone said we had to skip a hole or leave the course. This despite the fact we were over a hole ahead of the group behind us. This led to a shouting match with «Glen the Jerk» that came close to blows. At that point we drove back to club house and demanded our money back.
I am very sympathetic and supportive of any golf course who is trying to maintain a fast pace of play — slow play is killing golf. But it is how you go about it. Until they change the management at this course I would highly recommend staying away. This is a shame since it is a nice and challenging course (which is part of their problem… it is not a good daily play course for high handicapper’ers). The bottom line is this course needs to either put up or shut and buy the GPS equipment that monitors your time of play like Dove Mountain had the prior weekend we played there.

Don’t buy any pre paid deals. This place has bankrupted several times, very untrustworthy. They snookered me out of $ 600 by selling me prepaid rounds of golf knowing full well they were going under, they may not lie but they sure don’t tell the whole truth.
Paul s

We really liked the golf course, but it is tough for ladies to carry the desert on many holes. Our biggest frustration of the day was golf carts. Notice I said «cartS». Our first cart started acting up on the second hole and died on the fourth. After three phone calls to the pro shop and a half hour wait, we got our SECOND cart. On the 14^th hole, it started lurching and moving slowing, and was nearly dead by the 17^th hole. This time, it only took 15 minutes to get our THIRD cart delivered. We made it to the clubhouse, unpacked, and my wife discovered that her pair of slacks didn’t get transferred from the second to the third cart. In the 15 minutes it took us to play the last hole and get to the cart drop, the slacks had vanished. Our playing partners had no problems with their cart — it was just our «lucky» day. I’m glad it was a pair of slacks and not my expensive camera that disappeared!

My first time golfing!
Well it was only the driving range but it was AWESOME.
What a christmas gift to my husband, brother-​in-​law, son and myself from my father-​in-​law!

I golfed here with my brother in law on «Black Friday». We really enjoyed this place. All of the staff that we interacted with were friendly and professional. The starter put us with another group a few slots later which gave us time to warm up.
The course was immaculately maintained in my humble opinion. The greens were fairly consistent in terms of the speed. This course doesn’t have much elevation changes, but there are a few water hazards (tough to come by in AZ) and plenty of rough/​desert hazards to make this course plenty challenging.
I would recommend this to just about anyone, novice or seasoned golf junkie.

Played here last Saturday. Beautiful course, great scenery and very well kept.
However, the customer service was absolutely horrendous at every turn, hence the one star. It’s a rather long story, so see the bullet points at the bottom for a quick recap.
We had a 10:30 a.m. tee time on a Saturday in March. We checked in at 9:30, and the employee at the front desk recommended an all-​inclusive package, an upcharge of around $ 10 per person. This package included lunch, a beverage and a (small) bucket of balls. This brought our total to $ 221 for two golfers and the lunch package.
Play was very slow, but it was a beautiful Saturday in March so this was understandable. We got to the 11^th hole after 3 hours, where we met the marshall. He assured us that we would be done in 4 ½ hours — 8 holes in 1 ½ hours? I’m sorry, but the marshall should know better. We ended up finishing in 5 ½.
Here is where it really goes downhill.
We headed to the patio to enjoy our lunch and drinks. We approached the snack bar at 4:03, where the young man at the counter informed us that they closed at 4. This irked us a bit, as we were never told about this when we were sold the package. There was also nothing on our meal vouchers about the 4:00 time limit.
He said he would talk to the chef and see if he could make us something. We briefly saw the chef, who (rudely) told us «We’re closed. Talk to the front desk.» At this point we are a bit shocked, and needless to say tempers were beginning to flare.
We head to the front desk and explain our situation to the representative there, expecting to at least get a refund. The man there went to talk to the kitchen, and returned shortly and told us there was nothing he could do. We asked to talk to his manager, and he informed us that he was not working that day (busy Saturday in spring and no manager on duty?). He said he could not refund us and we could not get lunch. He made no attempt to amend the situation in any way, and this caused a bit of a scene in the pro shop when the conversation got really heated.
We went back to the snack bar to relay what had happened. The young man at the counter was very friendly and understanding, and he kindly gave us our beers free of charge. We later found the food service manager, who offered to make the chef cook our food anyways. Considering the attitude of the chef, we declined this offer (we were worried he would spit in our food, or worse).
When you put down $ 221 for a round of golf, you expect to see a certain level of customer service and professionalism. EVERY employee we met had either had a bad attitude or was inept, with the exception of the snack bar tender and the food manager.
Here is a list of complaints that we have with the employees we interacted with:
The front desk representative upsold us a package which we could not possibly redeem given the amount of traffic on the course that day. We were NEVER told about the 4:00 expiration, and it was neither on our vouchers, or on the ad for the package at the front desk. There was absolutely no way to know about the time limit unless the sales guy told you, which he FAILED to do.
The starter did not know what we were talking about when we asked for a handicap index card.
The marshall gave us a wildly inaccurate estimate of the length of our round, which we all knew was bogus.
The chef was unwilling to make us lunch because we got to the bar 3 minutes after closing time. We explained the situation, and he basically told us «not my problem». The whole situation could have been resolved peacefully here, if he had been willing to stay the extra 5 minutes to make us sandwiches.
The front desk representative working after our round was apathetic to our situation, and offered no resolution to our circumstance. It was VERY frustrating talking to him. Even after we left the shop EXTREMELY angry (and had expressed our displeasure at his attitude), he did not try to talk to us as we were on the patio to apologize or make amends. He was pretty worthless. When I went back tot he shop to get everyone’s name and the manager’s contact info, he did not give his name until I had asked for it several times.
The only good customer service that we had was the young man at the food counter and the food service manager. They were understanding and did all in their power to fix our situation.
Between me and my golf partner, we have played at hundreds of courses all around the US and international. We both agreed that this was BY FAR the WORST experience that we have ever had with golf course staff. With $ 100 green fees, that is INEXCUSABLE. Incompetence with almost every employee that we met turned a beautiful Saturday on the course into a very unpleasant experience.

Played here few days ago… booked my tee time from
it was $ 20…cant get any better than this…