Oro Valley Pediatrics

Can’t get in to see our doctor so we get whoever is available unless we have booked something months in advance. Our appointment is for 2:30… Still sitting in the lobby at 2:30. Hopefully we will not be sent out without a prescription for ear infection like we were before.
Only reason I still give 3 stars is because our doctor when we see her is the best. It’s happened too many times that we do not get a correct diagnosis and we are back in a week. It seems like the staff is overbooking patients now and that does affect the care of everyone. It’s a shame because they used to be so good.

I did not have a good experience here. It is very far from my house and the only reason I went here was because I heard that Dr. Tenase was more holistic minded regarding pediatric medacine. There were a few times where, without a word of explanation, she just gave me things for my newborn daughter to take (for instance, vitamin D drops with artificial color/​flavor in it). I would have appreciated some discussion about vitamin D drops, and I am certainly not giving those specific ones to my daighter! I also didn’t get the feeling that she was very understanding regarding alternative vaccine schedules (she just kept saying we would revisit it at the 2 months visit and offered me pamphlets.)
The kicker for me was that they recorded her two week check up as a sick follow up (I had taken her in a few days prior for a lump on her head, determined by the doctor to be totally normal because of the use of a vacuum at her birth). I had no idea that I would be charged another $ 25 for the follow up, which in my book was her regular check up that she had already been scheduled for that week. Since it was in the doctor’s notes as a follow up, they refuse to change it. Again, no one told me anything about this visit being a follow up! I am beyond frustrated. I will not be going here again.

Overall it’s a clean and nice office. It seems a little hard every time my daughters been sick to get her in on the same day. Over a weekend my daughter was sick with the flu, I called and got the after business hours call center and the nurse directed me to an urgent care to take her to. Then a few weeks later I received a 10 dollar bill from the ovp office for «after hour calls». I thought that was sort of ridiculous.

This review is long overdue! We had been going to OV pediatrics since 2004 until we moved in 2012. We were referred to them when our 6 month old daughter had an inexplicable fever– out family doctor’s stand in just told us to go home and not worry about it-​babies sometimes have temperatures for no reason. Not accepting that answer we found out about them through a colleague whose children were under Dr. Roberts care at OV pediatrics.
Turns out our baby daughter had a particularly nasty bladder infection that was discovered by OV pediatrics. Night and day experience! They listen to you and don’t just blow anything off without thoroughly investigating before diagnosing. Our Primary doctor was Dr Villar and she is AWESOME!
Her bedside manner, knowledge and overall demeanor as a doctor is phenomenal and we have yet to find someone else even close to Dr. Villar in our new home area. :(
When we needed to be seen when she was out of town all the other doctors were wonderful as well and any one is just as knowledgable and warm.
Their new office is modern, clean and very easy to access.
Both my children were patients at OV Pediatrics essentially their whole life.
Its an A++ practice and would not have ever considered taking my 2 children (ages 10 and 7) anywhere else if I could help it!
Still miss them… :(

Dr. Roberts is awesome! The rest of his staff & the other doctors are wonderful too!
When we were getting ready to move to Tucson 12 years ago, my youngest was a couple weeks old. I asked her pediatrician in Mesa if she could recommend a pediatrician in Tucson. She said she didn’t know anyone but would ask her drug reps. A couple weeks later, we were back in her office and she said «All my drug reps unanimously said Dr. Roberts»! Fortunately for us, he practiced in the NW side of town.
We moved here and I took my youngest in for the next series of shots but I also had my 2 year old with me. We met Dr. Roberts and I was so impressed! I told him that my 2 year old had recently been diagnosed with asthma and we chatted about the girls a bit.
A few weeks later, my oldest had a severe asthma attack in the night. I called Dr. Robert’s office, left a message and he immediately called me back. He remembered us (which was surprising since we had met only a few weeks earlier). He told me which hospital to take her and he called the hospital and told them we were coming in, He kept checking on us throughout the night and the ER doctors told me «This is the nicest doctor we’ve dealt with and you should never change doctors»! Believe me, we never will!
P. S. I just read the other review and have to disagree completely. My family is now divorced and have NEVER had any such problems in fact, just the opposite. My ex and I bring the girls in depending on work schedules and just never have had any problems whatsoever.