Discount Tire Store – Oro Valley, AZ

Do not bring your tires here for repair they will lie right to your face and say the tire is unrepairable. Dishonest! they will tell you anything so they meet their sales requirements for corporate they are scammers, again Liars dishonest Liars.

The basic business of any tire store is to be able to reliably tell a customer when their tires will arrive and when and how long it will take to install them. Discount Tire fails on both accounts regularly. Happened to me twice in a row on two different cars. This makes me the jackass if I even consider going back. Orders don’t arrive when promised. Installs don’t occur as planned. They deserve an F for this. It is absolutely pathetic considering this is all they are supposed to practice and be good at every day of their lives.

This store is, quite literally, as good as it gets. I set up an online appointment 10 days in advance to get some wheels installed on my truck that I had purchased online from another vendor. I showed up about 20 minutes early, and the employee instantly brought up my appointment and knew me by my name. I expected to have to completely start over and provide all the info I provided online. Nope, not even a little bit.
He runs outside to check on the wheels, see what was currently on the truck, and get going. No issues. Told him that I bought the current wheel and tire set up privately, but that the previous owner had purchased it all at a Discount Tire in Phoenix.
He then gives me an hour estimate to get the work done. Leave, get coffee, come back in an hour, and the truck is done. My old wheels are boxed up in the boxes from the new wheels, and placed in the bed of my truck.
They charged me $ 50.75 to mount and balance four wheels and tires. They didn’t charge me for balancing because the tires were ORIGINALLY bought at Discount Tire… another location, by another person. Insanely awesome, and all based on me stating that… I didn’t show any proof of purchase or anything.
I could not feel more strongly about the experience I had with this company and this location. Top notch.

5 Star Customer Service!
So nice to be amid a team committed to being caring, competent, to great customer service. When I came in, several people were busy but with a nod and a look they directed someone quickly to help me. It was so nice to only have to give my name and phone number and get to work as soon as possible since I was already running late after having a flat tire. At the end of the day when I came to pick my car up, again they helped me quickly telling me that there was a nail in one tire in a screw in the other of which they fixed both at no charge. I had trouble getting my hub cap back on so went back in and someone came out immediately to help me. I will get tires from them as soon as I need them. No heavy pressure pushing me into buying tires when I didn’t need it. Very different experience than going to the Toyota dealership! I can’t say enough good things about these folks!

I have used this particular store for several years. There has consistently been excellent service and products. Zeke, Matt and the team are professional and kind. Thanks for being honest in your business. It is refreshing.

Sold my Escalade as soon as I got my new tires. Everybody loves sexy wheels. Brought mercedes in for new wheels and tires I’ll post my before and after pictures.

After having horrid service multiple times at the Discount Tire location on Tanque Verde, I was hesitant to patronize this location. However, I decided to give the company one last chance, and I was glad I did.
I needed the valve stems changed and the tires balanced on my fifth wheel. These guys did a great job. The service was quick, and done correctly. The staff was professional, and I have no worries that the work was right.
Thanks Discount. I’ll gladly go back to your location.

I have used Discount Tire ever sense I moved back to Arizona. It does not matter if I am in Flagstaff, Prescott or this location I know I am going to get excellent service. I have used this location sense 2009. I love you are In and out with-​in 1 ½ hour (most of the times it was about 40 minutes). I will always buy my tires from DT, I dont care if I save money or not (I have alway’s saved moey) I go there because of the service and any future repairs you may need.
***** all the way.

These guys are awesome. I’ve had to pop in for various tire issues over the years and the latest was a tire light on my jeep saying low pressure. They got me in and out pretty quickly despite the place being crazy busy. They’re great at what they do and super helpful to someone like me who has no idea about my car. Great attitudes, great work and very dependable.

Amazing service and friendly attitude. Free flat tire fix without an appointment.

I brought my car there on Saturday during lunch hour. Great experience!!! I was checked in immediately, the guy looked at my car, I had just taken it to the dealership to get the free check from buying a car there for life (they voiced no concerns over the tires at the time), the guy who checked me in was very honest and said the tread was so worn down would not last me more than 1000 miles, I had taken the car there to look at one tire who’s psi was very low despite me placing air in it.
I decided to change all my tires at that time. They promised my car would be ready in an hour as promised they delivered. My car has a tire pressure sensor and I guess there was some difficulty with this as well so Tyler immediately corrected it and instead of just giving me back the car immediately he took the car back at that time, (I was watching horrified since it was 45 min at that point and the car was placed back on the lift), Chad checked me out after 55 min and I was on my way for the day to run immediately to another appointment.
Discount tire caught something immediately that my dealership should have caught immediately. Very professional, kind and courteous staff. The men are handsome and very intelligent.

Took my car here with a nail in the tire. Was in a big hurry to get to a wedding in Phx the same day. Because I had an appointment they got me right in. My tire was under warranty and they replaced it without discussion.

Excellent customer service & the only place I will go in Tucson for tires. Good prices & excellent service!

This is usually «go-​to» location to get new tires, but I’ve recently also experienced the same quality of service at the Prince store. I’ve been buying my tires at Discount Tire for a few years now and have never been disappointed. I’ve always had friendly & attentive service under 20 minutes! It’s quite amazing really. At this point, even if discount tire happened to be more expensive than a competitor, I really wouldn’t care, because I know I’m also paying for excellent service and customer care. Bravo DT for upholding your standards.

I had a flat tire and took it to Discount Tire. The service was excellent. My service guy explained my tire could be repaired and I didn’t need a new tire, like the store across the street said. He also pointed out I had a nail in my other tire. Saved me from another flat. Would recommend this store to anyone.

Great customer service.
They did not try to upsell me on a tire I did not want.

HONEST. I got a flat tire that was repairable and went to another tire company in Oro Valley that shall remain anonymous and was given a pricey estimate. I had a hunch that the tire was repairable so I carefully drove 5 miles south to Discount Tire. The staff stayed open after closing time to accommodate me. They patched and filled my tire FOR FREE (since I purchased it from there) and sent me on my way. I will continue to only purchase my tires from there for life. As a female, I know nothing about cars and sincerely appreciate the honesty of the staff. Other tire places (like my first stop!) take advantage of people like me that obviously know nothing about car stuff

I have purchased tires from this shop twice. Both times from an operations perspective the service was superb. The facility was clean, the staff was friendly, and they were very respectful of my time getting me in and out in a very timely manner.
The first time I went there I had a specific tire I wanted. They did not stock it down here in Tucson but had it in one of their Phoenix stores and had the tires shipped down in a matter of 24 hours. I was very pleased with the tires and the service.
The second time I went there money was more of an issue. I was talked into the Falken brand of tires. They have been a really bad choice. I had Yokohama and Michelin before. The service was still very good but I feel they should not push such an inferior product. Otherwise I would suggest them.

Great place to get new tires with a good staff. This specific store had the exact tires and size I wanted and put them on in about a half an hour without an appointment while significantly busy. Discount Tire/America’s Tire is a national chain I think, so remember my review is for this specific location. Their prices for the tire were only a few bucks a tire more compared to
and others and I didn’t even have to wait an hour to get new tires on my car. Just don’t buy the «4 certificates for free replacement» which will cost you almost $ 100. The store has huge windows and it’s in a great location so it has an amazing view just like lots of other places in Oro Valley.