Westgate Blue Tree Resort

This is an awesome place to stay! The resort is beautifully kept. The staff is friendly, the pools are abundant, there is plenty for the kids to do and the adults too. I spent half a day poolside enjoying the sun and warm weather, what a day!

Stays two nights here. Got great price from Expedia so «price was excellent». The room is bi and comfortable. Also, the room was clean but reprinting /​refreshing needed.
Room service… yes — they made up the bed but: NOTHING ELSE. where is the problem to change towels? Why the shampoo /​conditioner are so rare and cannot be replace /​added? How expensive it is to refill the coffee set?
Sorry — but you are not more than 2 stars! 3 stars for the room and only 1 star for service

As far as resorts go, this property is average. But really, we were not staying here so we could experience the inside of our room for days on end. It’s clean and well maintained.
What sets this place apart is the staff — very friendly. And we found them extremely helpful. We took advantage of some of the activities sponsored by the resort as a diversion for our kids for little to no money. Shuffle board, mini golf, tie-​dying shirts, and shooting some hoops … the staff was present and as involved as we needed or wanted. One person in particular made our stay especially enjoyable — Ricky Lopez. Ricky taught our son the rules of shuffle board and assisted us in designing the coolest tie-​dye shirts ever.
Nice pools, well kept grounds … but you should definitely come for the staff.

I stayed at this resort in January as a reward for attending a vacation sales pitch by Sears Vacations. It included a bedroom and a kitchen and was a reasonable drive away from DisneyWorld.
However, my room (Building 11, room 208) was very hot the first full day I was there. They said there was nothing they could do about it because they had a Chiller Boiler A/​C system. Every night after that it was very cold in the room. The thermostat indicated that it was 60 degrees but if felt colder. When I asked about it again I was told that the room temperature has to get below 52 before the warm air starts. It was actually more comfortable outside than inside. I had to wear a jacket while I was in the room. I caught a cold while I was there, although I’m not sure it had to do with the room. I’m sure it didn’t help. They told me they were changing the A/​C system next year but obviously that did me no good. I would not stay at this place again.

I’d have to give this resort a 3 – 3.5 stars. For kids this resort is fantastic, for adults it’s at times sub-​par. I can say the location is perfect! The activities director and his staff were particularly charismatic and amicable with the kids. They loved their tie die t-​shirts! Oh, and let’s not forget the $ 1 snow cones which were definitely worth it. No complaints about keeping the kids busy.
On the other hand the girls at the front desk were not enthusiastic about checking us in early. I completely understand the wait time for getting a room on a Sunday before NYE, but they didn’t seem very accommodating on the location of the room we wanted. I figured since we got there at 10am we might have a few locations to choose from, but that wasn’t the case. The rooms are average, comfortable pull out couch and comfy beds. The best part is the kitchen, very nice! (Pans are less than desirable, and don’t ask for non-​stick they don’t have any.) When my step-​son and I went to check out a ball for the pool, I felt like I was bothering them (only one other person was in the lobby). I figure it’s just bad luck, but our master shower had only luke warm water so we were down one shower with 6 people. The kids room had no outlets between the twin beds, so not sure why they had a lamp there. I just expect excellent customer service from Westgate. Although maintenance issues are out of someone’s control, the front desk needs to step up their costumer service.
We stayed at Diamond Resorts Mystic Dunes the first week and wished they had more availability. I never saw one staff member without a smile. Hopefully next stay at Westgate is better.

Nothing but good things can be said about this place. Easy to relax here, they take any complaint or service request very seriously. While it is not a 5-​star resort, it is very close to it. Very reasonable rates for timeshare ownership, will provide shuttle service to both Disney and Universal Studios. Close to shopping areas, almost within walking distance to Disney World (5 minute drive to Epcot and Magic Kingdom). Only bad thing is it is out-​dated, needs to be modernized a little more, refurbishing the units would be ideal. The bed is comfy, the kitchen is fully stocked with silverware, cookware and appliances all work. There is a hot tub in the Master Bedroom/​bathroom that feels amazing after long days spent at Disney/​Universal Studios. While it is far from perfect, it is nice knowing that we have an entire week available to us to do whatever we want to without having to worry about what hotel is going to be free of black mold.

Room is spacious with many areas to sleep. Great for large groups or families looking to come to the Lake Buena Vista area in the cheap. Many amenities are available in the room that make it easier, and less to pack. Large television, dishes, washer and dryer make this a little easier for those that are here longer than a few nights.
However, it is a bit older and its ages surely shows. Cleaning seems to not be thorough enough. The carpets were extremely dirty. Walking around barefoot have us all black feet. I wish I had photos of that, but that was pretty disgusting. You would think for potential time share owners this would be a lot better. At check in, they persisted we saw a salesman so that they could try and sell us one of these units and tickets to the parks. Had to refuse them multiple times. 2 days later they called and had us come back to the office to sign something… another sales pitch. Nice try.
All in all the price and location are great, but cleanliness and sales agenda are not.

Found a single hair in our bed and overall it smells like my Grandma’s house. That being said, if we had a bunch of friends going up to the parks with us, it would definitely fall into the «Good value» category. Huge couches, TVs and fridge. Clean enough.
A little worn down, though – and while it’s in the Buena Vista Lake neighborhood, their shuttle service to the parks requires a whopping 24 hour reservation ahead of time. Cray!
Service was great, they let us check in early. Lots of extra stuff – volleyball court, bocci ball, popcorn, snack area that we completely ignored.

I stayed here 1 night when I was at Disney for the weekend. It’s a large apartment style complex and as far as I can tell some of the units are used as timeshares.
I checked in very late, around midnight after a day at the parks and I was exhausted. First I parked out front of the check in area and went inside. The check in process was fairly quick and painless. But then I had to drive around the complex looking for the apartment, find a parking spot and then bring everything up 3 flights of stairs to my room. By this time of night, that’s the last thing I wanted to do.
The apartment itself was nice, fully furnished with a pull out couch, tv, etc in living room. Full kitchen with some dishes. Separate bathroom, bedroom and walk in closet as well as a balcony
Bed was comfy, unit was clean overall. There were a few minor cosmetic issues that I spotted, but no big deal. For the price it was great but I would recommend it more for families with multiple guests or people staying longer than one night rather than a one night stay like myself. It was a big production getting in an out for literally a 9 hour stay
Would recommend it to others