Are you kidding me. if I could give it a 0 i would. first off, I found the truck i needed to rent however you need a 3 hour wait time starting from 9am when they are supposed to open. i decided to visit since i live across the street. however at 9:25 they were still not open. As i was trying to call to see if someone was actually there, a woman appeared from inside to unlock, clearly annoyed. Not sure if she was annoyed that she had customers, that the alarm was still going off, or what else could be the matter, as she barely spoke to us. No apology was offered for the late opening. Hours were clearly marked on the door. Once inside inquired abut the truck rental, then she growled at us that we would have to wait until the system came up, barely looking at us. silence was deafening. After a few awkward moments of more scowling and awkward silence she told us nothing was available. I will never go back, and will in fact recommend that people not interfere in the lives of the people that work there by actually thinking they are interested in doing business. Oh wait. the awkward silence was broken only by the sounds of the alarm still going off which no one bothered to turn off or apologize for. Miserable, uncomfortable experience and a total waste of time.