Tire Kingdom

All the employees here are awesome and they always take care of my car! I had an issue with hitting a pothole and they helped make sure everything was right with my tire before I left. I appreciate their attention to details and quality of service. Justin Matushevski made sure that everything was fixed on my car before I drove away and I really appreciated that with him. They didn’t have to help me but they did. If you have an issue, they will make it right. Have patience and they will take care of you. They do not overcharge and will tell you what specials they have going on to save you money!

I have been coming to this location since they opened. I always bring my cars for basic service. I even changed tires here a couple of times. They were always courteous and on time. It sometimes can be frustrating dealing with car repair expenses, but they always help me out and give me discounts where they can. I will always come back to this location.

I waited about 10 minutes before someone greeted me & when the nice man finally did, I told him I would just need a simple battery test. He took my keys & brought my car to the back…45 minutes later I saw him leave the property. A few minutes passed & I went to the counter to see what could possibly be going on… Joshua apologized for the wait and immediately had the technicians test my battery. He took it upon himself to solve the problem & replace the battery himself. Joshua kept his composure, was apologetic, and deserves all the stars for this review.

initially my visit here was not my first choice after reading all the other negative reviews, however i needed an oil change and thought that it was time for a transmission fluid flush as well. i spoke to AJ last night, asked if they could do both services and set an appointment. came in the morning at 10am, spoke to him again. he went over the pros vs cons on the transmission fluid flush on higher mileage transmissions.
for a saturday the waiting room wasn’t busy but the garage bays were non-​stop. phone calls were lit up like a telethon and the employees were rushing to grab them. im not too sure about other people waiting but i just happened to have no wait during check-​in and check-​out.
im not a big bathroom reviewer so if i don’t need to go, im not going to walk around and check out the facilities but everything else about the interior of the store was nice and clean. if i didn’t look at the dates from older reviewers, i would have thought that this store just opened a few months ago.
considering the type of service, time duration and the completeness of the services, i am definitely coming back. ive been a habit of checking the engine and the interior before i leave and the car was so «clean» that i had to check the dipsticks to see that new fluid were added in. this is definitely the type of customer service that you would think most auto repair shops would provide but seldom do.

This a great local tire franchise. They have taken care of all my vehicles in a timely and honest fashion. Also they have performed some complimentary services which go above and beyond any warranty or expectations. Excellent experience overall, highly recommend!

Found a nail in my tire, scheduled an appointment the night before, and called to confirm the night before. They were unsure how long the service would take on the phone, which is understandable because they had yet to see the actual tire. Arrived at 8:30am, sat in the clean waiting room, and was told my car was ready. They called me out, I paid around $ 30 (there was an extra fee for them to reset my tire pressure sensor), and they pulled my car out front for me. The guy was super friendly and helpful. I was back in my car by 9:00am (just a short 30 minutes from arriving). All of the reviews that I had read online were not good, and being from out of town, we took a chance on going to them. I couldn’t be happier with my service, no issues!

Good service just not done as they predicted anyway I feel better with my tires in top notch condition

Avoid here at all cost. I brought my car in for an oil change. They told me I have a gas leak. I waited 4 hours and checked back in Vc they were supposed to call my warranty company and they said they couldn’t get in touch. I call the warranty company and wait 2 seconds for them to tell me they never called. (They keep records of calls). Finally they tell me it’s 750 dollars for them to do a diagnostics, 7 hrs!!! Which is not covered. I called bmw and they said its one hour and won’t be any charge if I do repair with them. Bmw found gas leak and 2 oil leaks and too there word, all covered under warranty, no charge. The guy at tire kingdom tried to tell me any other shop would charge me the same.
Dishonest shop, don’t come here!

Went to have a leak patched in the middle of my tire. Was told it be ready in 1 hour, 90 minutes later my car finally made it into the garage for repair. Technician told me my tires were almost ready for replacement and they would not repair a simple leak.
Went to another reputable tire store and they were happy to fix the tire.
Do not succumb to Tire Kingdoms high pressure sales tactics!
1 star for clean and comfortable waiting room.

Only came to this location because of well the location that’s it. I have a 2005 Chevy light truck and they had to order tires which they informed me would only take 4 days and they would call me. I waited 7 days then I called the location to find that they had been in three days prior. I needed my old tires changed rather soon as they were really bad when I asked if they could service my car they gave me a 2 day waiting time frame. I argued a bit about it because the extent of wear on my old tires was both a road hazard and a serious danger to drive. After an hour of arguing my point they finally got me in. Once I arrived at the shop it took 30 mins to get checked in another 20 for them to locate my tires, and an hour and a half to balance and mount them. If I had the lift at home I would have done the work myself. The mechanic that mounted my tires obviously hates his job and made it known by slamming tools throwing things and not caring if things were done properly. I could not wait to get out of this place, never again and no way would I recommend this location even for the smallest of service. DO NOT GO TO THIS PLACE unless your time and safety is of no concern.

The best. My car wasn’t ready when they said it would be. No big deal. I had Just dropped it off for an oil change. After three hours I walked over — they said they had «let it slip» and ‘we’re sorry”. I wasn’t upset. Anyway, I went to pay and They didn’t charge me a penny!
Gotta love that.

I will never come here again! I usually go to the location off Orange Ave in Sodo but I caught a flat and needed to get my tire fixed. I already purchased road hazard protection so I knew I was good. Walked in and was told I would have to wait an hour and a half. Cool. This was at 2:30pm. Came back at 4:15 and my car is still lifted in the air with no tire. My husband and I walk inside only to be told that something is wrong with my wheel barring and we needed to pay $ 450 to repair it. Not expecting to spend anything we politely declined opting to seek alternatives. The customer service guy seemed to be visually annoyed that we didn’t opt to spend nearly $ 500 bucks so he than tells us that their store doesn’t have our tire and they would need to pick it up from the OBT location which would take another hour and 15 minutes. Already annoyed at this point we walk to bar Louie to get a drink. We leave after an hour and 15 minutes (takes us 15 minutes to walk back) and we see our car still sitting in the Same spot untouched. At this point were furious and as soon as we walk in he tells us the tire has just arrived (although we were just outside and didn’t see this) and it will take only a few minutes to finish. Fast forward anther 45 minutes before we are finally ready to go. We came at 2:30 and left at 6:30 for 1 tire. This establishment lacks empathy, customer service and efficiency. I will never come to this establishment again!!!

I’ve been coming here for about 2 years now for both of my cars. Each time I leave I feel herded in and out. The only reason why I keep coming back is because it’s directly next to my house and a really awesome car wash and a bar that makes the wait time easier. I recommend working on customer service. This location looks remodeled and is always clean… so there’s definitely potential.

These guys are very quick and professional. We had a plugged tire that was leaking air and almost completely flat. They patched it and had us on the road in 30 minutes. We drove over 600 miles that day and the patch held up great. They also gave us the name of their affiliate shop in North Carolina in case the patch causes problems in the future. Thanks Tire Kingdom for helping us get home safely!

Pretty good, quick service. Had to pop in recently to have a new tire put on my car, and the only thing preventing me from giving this business four stars is the lack of employees tending the front desk. Both when I first dropped off my car AND when O returned to pick it up, there was nobody at the front and I had to wait for at least five minutes before anyone showed up. Not a super-​great first impression for a new customer.

Trust the reviews… this place really is awful. They kept my car for 3 full hours only to come out to tell me they didn’t have the tires for my vehicle Absolutely ridiculous, as several times I checked on the progress and they said «We’re getting it wrapped up soon». The manager is a nasty, unprofessional individual to boot. Do yourself a favor and don’t go to this place.

Wish I listened to the reviews. Now I’m here waiting. They had put the wrong tires on??? Never again

I WILL NEVER EVER EVER GO BACK! I LOST MY PRECIOUS TIME and they made me lose my temper, to say the least!
It took about 3 hours for them to change 1 headlight! They originally told me 1 hour, time to get the light and change it. Seems that they received the wrong piece from the warehouse, which is the most 30 min away from the garage. I understand mistakes happen and they don’t have control of what happens at the warehouse but 3 hours is really pushing too much! I’m not too sure how they work but there were so many cars waiting inside the garage and so very few people working!

1pm appointment. Returned 2 hours later and they were just getting to my car for a standard oil change/​tire rotation. They went through my car to find my wheel lock. Failing to find it, they failed to call me and ask for its location. I returned 24 hours later to find I had to wait another half hour for them to do the work they said they would.
Horrible. I won’t come back and it’s only 2 miles from my house.

Since it opened in 2011, I’ve been coming here to get my oil changed and any routine maintenance. Every time I’ve come in, the customer service has been phenomenal. Easy to work with, genuine and honest, and an overall pleasant experience. The team here aims for excellence and really drives far beyond it – pun intended.
Ray and his team are a pleasure. There’s no scamming, feelings of discomfort, or that they’re trying to take advantage. As one who knows little to nothing about cars or maintenance, I feel confident in the time and money that I spend here because everything is thoroughly explained and even demonstrated to me (e.g. How to check my oil).
Five stars, every time!