TGI Friday’s

For casual dining, this place was a nice surprise. I wasn’t expecting much after I came through the door, as it is not only not fancy, it seemed like someone’s home games room with the usual sports memorabilia from yesteryear scattered about here and there.
The menu was appealing tonight though. Ribs, pasta, steaks and burgers. The server greeted me in the friendliest of ways and explained he was training for his first day. «Seth» was clearly no stranger to delivering better than top-​notch customer service though. That was obvious after he shook my hand and asked me my name, which he respectfully and diligently used throughout my visit.
He asked what I was in the mood for, and when I told him «steak», he rattled off the best reasons to choose his favourite. Not much on sauce (he recommended the Jack Daniels New York strip), I opted for the regular NY instead. His suggested sides of Mac ‘n Cheese and jasmine rice were spot on and as good as he led me to believe. He even sold me on the ½ dessert sized portion of the Tennessee Whiskey cake (OMG, so sweet and rich, whiskey butterscotch, ice cream and pecans — mouth watering just thinking about it).
Perhaps my modest expectations played tricks with my perspective, but whatever it was, it left me full, happy and glad I came. True to the good salesman and service attitude, Seth shook my hand as I left. Despite being unimpressed with the establishment’s appearance, I’ll give tgi Friday’s another try someday because my experience was so positive. I hope yours is too. If you’re here one day, see if you can sit in Seth’s section. You won’t be disappointed.
His trainer, Amanda, was terrific too!

Horrible!!! The service was so slow and the food had no flavor. It’s not just this one all of the restaurant are this way. The franchise really need to revamp the whole concept of customer service. I will not go to another TGIFriday regards of the location.

I used to love coming to this location because the staff was great, especially the bartender with the long hair who unfortunately no longer works there. Now there’s a blonde girl, Laura, who is slow and works at the bar. Beware — if you have the time to wait for her to stop what’s she’s doing (like stop going in her purse), as she slowly cleans stuff while you’re waiting to be greeted to get even a glass of water, then by all means dine in! I am posting because the people who I am with didn’t let me complain to management. Last time she waited on me, it took 40 minutes for me to get my salad. Given, nobody goes to the bar to get salad and I get that but 40 minutes?! My last bartender would hustle and keep telling me it’s coming or something but I felt so disregarded! This time I waited 10 minutes for blue cheese. It’s not even busy! She was busy doing nothing and finally as she’s drinking her water she realizes I was waiting for my sauce still. So upset. Never coming here again. I advise you shouldn’t either.

Fountain drinks for a party of 5 took 3 trips over the course of 10 minutes. Endless appetizer deal was a mistake. After forcing down some cold buffalo wings with the wrong sauce, I stared at an empty placemat for 20 minutes while I watched my friends finish up their entrees. Finally, app #2, the tostadas arrived, colder than the wings and tasted soapy. I even got a second opinion from my friend with me just to be sure that I wasn’t being picky or that my tastebuds were off. He too, couldn’t stomach the object in question. By this point my appetite was gone, and everyone was done eating — the server finally brought the third app, which happened to be good but I wasn’t hungry anymore. Endless appetizer, that I wish had never begun.

Horrible service, food takes forever (about 45 min later after we order), manager said if you want better drinks you should paid more. BTW I don’t know what kind of cheap alcohol was use on my only drink but my head been hurting & spinning since last night.

TERRIBLE service! The food was ok but why do you have to wait 10 minutes in (3 people who all ordered salads) between salads?

Horrible customer service, walk in, no greeting from the host. So I walk past and go straight to the bar. Still no greeting from any one. Sit at the booth by the bar, sat there for about 10 mins before even getting a menu. Not only that but I had to ask some one for the menu. A server walked passed me about 3 times and didn’t even mention a hello or my server will be right with me. Waiting on my food now, hopefully it’s good. Sad because I’m not expecting it to be.

This is a location that I visit often when in Orlando and would like a drink and a good meal. The service at this location can be hit or miss though. The service this visit was great while eating in the bar area. The lady cleaned the table for us and the gentleman waiter came right over. Great Happy Hour location with friends or alone any night of the week.

We went at midnight on a Friday night and everything was dirty and the service was terrible. Have not been to tgi fridays in a while and I’m not going back! Shame

To set the record straight, I am ONLY giving one star because Unilocal doesn’t allow me to give 0 stars. It’s been a LONG time since I’ve been to a T.G.I. Fridays. Myself and five other girls decided to grab some drinks and appetizers after a day of wedding shopping. There was a line waiting to be sat so we decided to grab one of the high tops in the bar area. We asked one of the servers if the bar area was seat yourself, to which she replied yes but that it would probably be a minute because there were only two servers working the bar area.
Ok, ALL of us in the group that I was with have worked in restaurants so we are more than forgiving and understanding when it comes to restaurant mishaps. We all ordered our drinks, two mimosas, a jack and coke, a rum runner, and a Dr. Pepper.
Our server comes back about 10 minutes later with the Dr. Pepper and says that the bartender is making our drinks now because he’s busy. (With only six total people sitting at the bar.) One of the girls at our table even flagged get down 15 minutes later and she assured us again, our drinks were on the way. 30 minutes later she comes to the table with our drinks (all except the rum runner because the bartender was making that now).
After 45 minutes at this point we were done and refused to pay for any of it. The rum runner finally came and it tasted like cherry juice. Once we went to the server to complain she said that it took 45 minutes because they «didn’t have all the ingredients to make it». She also gave us a pretty sour attitude when we asked to speak to a manager. After an additional 20 minutes a manager finally came out to us, apologized for everything and comped the drinks. Kelly the manager was more than accommodating and apologetic, but I do not recommend this location at ALL to anyone. We drove across the street to BJ’s and had drinks and appetizers in half the amount of time we were here with MUCH better service.

Use to be my favorite spot to go throughout the week but one of the bartenders is always giving away rainbow shots that’s disgusting each night And force them on customers and constantly complaining about how much he hates working there. Props to Mark And Kyle best bartenders there! Also food was decent nothing special! The female bartender BEWARE you will sit at the bar all day and you will be ignored one time it took 15 minutes to acknowledge me and if you complain to she will run to the manager and get you banned from the establishment! I recommend going to other TGIFRIDAYS when these two are working!

I gave it three stars because it’s not bad but it’s not great it’s kind of just ok. The service is usually slow but I hardly ever have to send back a meal. The food is not consistent in big ways, one time my food was burned and another time the same thing was under cooked. I usually get attitude from one particular hostess. Some days it’s great and other days why bother

My husband and I decided to stop by for a little late night snack last night, We ordered some boneless wings and chicken flatbreads, As soon as I left this location we headed home, With in an hour of reaching home we both got very sick!!!
My stomach starting hurting, A short while after that we both got Diarrhea none stop! I went to my
Doctors office the next day and it looks like we both have Food poisoning! We both had to call out of work today because it is unbearable to even leave the house, I was so furious after leaving the doctors office, I called this TGIF location and asked to speak to a manager she went on by saying there’s nothing we can do about this! How helpful is that? Be aware going to this location if you don’t want to catch some sort of food poisoning or stomach virus I would suggest you try another location! I will definitely not be coming back to this location ever again!!!
HORRIBLE HORRIBLE!!!

Awful. Set a meeting for 11 am and I’m still sitting in the parking lot as I type this at 11:11 waiting for them to open.

After a long day of shopping from Ikea and Milennial Mall and the outskirts, a friend and I dropped in TGIF for a drink and an appetizer. We ordered a Cosmo, Pinot Noir, and chips and spinach. I had the Cosmo which was yummy… I think $ 3 or $ 4 for happy hour only. The chips for the spinach dip were lime nachos which were tasty! The spinach dip however, was barely lukewarm but when you are hungry– its all a wrap. The service was good, the restaurant was clean, except for the bathrooms… needed major cleaning! The waiter ended with… is all of this for me, which I think is tacky… so they have a few things to work on! I would give them 2.5 but it’s not here, so I lean to the 2…

Quick to seat, slow to service. I ordered a Long Island and it came out with the food. Food was very flavorful and fresh. Came on a date with my husband. Good atmosphere and not as noisy as expected even in the bar area. Took a while to get our check and finally cash out. Ok for cheap date night

Typical Friday’s, nothing special. I got a burger everything was good, nothing was excellent a bit the same you’d expect. Although I did have to ask for honey mustard three times before receiving and it wasn’t busy in there. We also got the spinach dip for an appetizer and it was delicious

Gone here a few times since it’s close by
But usually same type of service when I’m there
When I go to the bar
Which is normally waiting for service and pretty much grabbing anyone’s attention to get my order every time I need something.
Food is pretty decent

Co-​Worker chose this spot of our Friday night drinks and dinner spot. I thought to myself hmm haven’t been there in a very long time. I arrived to the restaurant and joined the ladies. Waiter came over and asked if I wanted a drink I said I sure as hell do he recommended the strawberry margarita, I also ordered an appetizers nachos. One of the ladies ordered the mozzarella sticks and they tasted like warmed over breaded cheese sticks with way to much bread.
Another friend shows up orders a drink. Surely my drink is coming soonI think to myself. My friend who had just arrived receives her drink. I asked the waiter hey will I ever get my drink? The waiter asked did you order a drink? OMG I ordered a strawberry margarita the one you recommended. Finally receive my drink. My friends complained that their drinks did not have any alcohol. They receive new drinks which were better then the initial.
My nachos arrive and we all dive into them. They are just okay nothing to write to Unilocal about. Refrained beans and cheese on large flat nacho chips with one slice of jalapeño pepper on top. We did not eat them all as they were not great. The guacamole has very bland.
We ordered out food. I ordered a cheeseburger with everything except onions. What came out was a burger with onions. No justice for me at all this night i guess.
After the awful service I ordered a brownie with ice cream, caramel on the side. WE all dived into the brownie. Ladies and gentlemen this was our highlight of dinner. It was sweet gooey goodness!!! I should have ordered this from the beginning and save me some heartache from the other madness. We end up ordering another brownie and everyone agreed that next time we will only order a brownie and leave.

Well, I’ve been waiting for almost 15 minutes for someone to even greet me at my table. Not a good start. I’m fairly certain my visit to this Friday’s will not end well. It seem like they are understaffed. Hardly any cars in parking lot. Not typical of this brand.
Will not be returning to this location.