SpringHill Suites Orlando Airport

****Best Service****
What can I say, I came from 3 different hotels in 3 days and now showed up to this hotel after going to the Magic Kingdom and was exhausted! We showed up late, I had to do the roulette with credit cards because I couldn’t remember which one I used for the «prepaid» reservation and the gentleman that helped me made me feel comfortable and even made the person on the phone wait (this is unheard of nowadays!)
Finally got the card situation figured out and went to the room and I know it says «suites» but I sometimes forget the room has an extra «living room» space with a small mini kitchen to boot! I had a beautiful room with a lake view and could see the airplanes take off from Orlando Airport (very close to MCO). I loved the room layout (we had a King suite) and it seemed to have a lot of space, extra closets and bathroom space (since the sink was not in the bathroom itself).
The breakfast was great, I sometimes get disappointed when I cannot get walnuts with my oatmeal, but they also had chocolate chips and delicious fruit options. There was plenty of room to eat downstairs but also had space in our room to eat.
There are other places like IHOP, Denny’s and good old Starbucks for additional eating and drinking places that are only steps away (Starbucks there is a drive) but this hotel is in a great location for the price!

Zero stars if I could! We are Marriott rewards members and stay exclusively at Marriott properties. We chose this one for a quick stop through Orlando on our way south and were SORELY disappointed. I expect two things from my hotels, cleanliness and convenience… this property provides neither. The parking is atrocious. People were parked in grass, on sidewalks and in the road. We couldn’t even turn around to leave it was so congested. The front desk personnel (who was not at the desk) was no help. He told us to park at chilis several miles down the road… I’m sorry and what? Walk back to the hotel with all our luggage after we’ve walked the theme parks all day. Yeah… really convenient and we refuses. I expect more of Marriott and expect you do as well. We checked in shortly after midnight and didn’t get into our room until after one. And his only solution was to let us park in the driveway. Room was decent but definitely not worth the price and hassle.
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UPDATE: I have spoken with the general manager and she was very gracious. She made the situation right and has advised me she will be addressing the issues.

So I’m not sure where the other reviewers stayed but this is not a 4 star hotel. Not even close.
Here are the pros: shuttle to and from the airport, breakfast and… I think that’s it.
The rooms leave much to be desired. First there was a musty oder in the hallway. I opened my door and first impression was wow pretty big room, but with further inspection I could see that size did not matter.
We the air conditioning unit faceplate had fallen off, the couch was dirty, and to top it off when we pulled back the covers on the first queen bed there was a red stain… I don’t know what it was, but wasn’t about to sleep there. We were so tired from our long day of travel we pulled back the other bed and it was fine thankfully.
These are the major things that made the hotel unappealing. Other little things that rely don’t matter when you don’t feel like a place is clean was shower and bathroom outdated and very small. Tiny tv with no HD (this is not something that brings the rating down, but good to know for the price and the 4 star rating).
Overall if you have to stay somewhere for a night it will do, but it’s gross to think I could have laid on blood stains.

My only complaint with this hotel room is the severely lacking number of electrical outlets. One on the desk. One in the sink area. But none by the sitting area and none next to the bed.
Other than that, my high floor room was clean quiet and comfortable.
Convenient location with free parking and a free shuttle to/​from the airport. It’s a little further back in the office plaza if you were thinking of walking from here to the restaurants on Semoran.

This location was a part of our goportcaneveral package for hotel and transportation. It was conveniently located near local eateries, it was recently updated, and the staff was very kind and accommodating. The room was nicely appointed with a sofa bed, a desk and chair, and 2 nice beds. Breakfast was free and was standard faire.
My only complaints:
The sofa bed when in sofa position was so broken down in the middle that it couldn’t be sat on.
A previous guest stuffed the peep hole with tissue and we saw and removed it. It made me feel as if perhaps not enough attention to detail was given to rooms being turned over between guests.
Overall a good stay.

The room was nice and spacious. Has a microwave which was great to warm up my toddler’s milk. It also had a sink. The room had a mini living room. The breakfast was good with a lot of variety and options! Will definitely reserve again!

Stayed there for my visit to FL, the room is very nice and clean and the front desk attendants were friendly. The only complaint is the room service didn’t come everyday at one point my garbage got over filled and we had to call and ask someone where we can take it. They told us they’d pick it up and they did. We stayed there for 1 week and id be back.

Here on business for 3 nights-​the bed was the most comfortable mattress I have ever slept on! I feel like a new person! The staff (Kadi at the front desk especially) was exceptionally welcoming, helpful, and friendly. The room was absolutely immaculate and perfect. The bed was the most comfortable bed I have ever slept in! Two thumbs up for this hotel would recommend it without hesitation!

Only stayed here because close to airport, and had a late arriving flight before trip to east coast for business. Nice room, slept great. No issues with outside or hallway noise. Bare essentials for breakfast, no waffles or pancakes, but did have fresh fruit and chesse/​meat tray. Would stay again for sure.

From the time I booked my stay until I left, the customer service at this hotel was fabulous. 5 starts for Danielle and Caroline at the front desk The airport shuttle was really quick to get us on a busy Friday night. This same shuttle will drop off and pick up at any of the local restaurants and shops within 1 mile radius (and there are plenty). The room was a little small but very clean. The pool was also small but very well kept with plenty of towels available and the gym was just the right size. Breakfast could have been a little better it needed a few more choices. I didn’t have to use the WiFi because there was a fully equipped business center with 2 computers and printers. The departing shuttle back to the airport leaves every 30 minutes so plan ahead. Overall a great stay I would stay again and I do recommend.

Pros: clean, friendly staff, 2 closets, nice size room, pretty and updated lounge area, close to many attractions and dining/​shopping area and major highways.
Cons: small washing sink, walls are too thin that you can hear your neighbors chatting, too near the airport so expect to hear every departure and arrival flights which is quite annoying if you’re sleeping

Nice hotel. The room was very clean. The staff was nice. The bed was super comfortable.

I’ll first start off by saying that I actually wanted to stay at the Residence Inn but I was trying to stay at the government price and this one was the nearest, right next to it, that provided the price I was looking for. Walking into the building it is very open and inviting, the front desk is off to the left side and you actually have to look for it to check in. The front staff was very friendly and was fast and efficient. Really, this is not abnormal for most Marriott hotels so the staff here was pretty normal compared to others. They got me a room on the 3^rd floor and at that point I really didn’t care where I stayed as long as there was a pillow. They placed me in one of the end rooms and I actually liked it there so I only had really one neighbor and hardly heard anyone my entire stay. The breakfast during my stay was pretty normal with Marriott other than the staff that was working it were very friendly to others. The seating around the area was good but there could have been more or better placement of the TV’s so that we all could watch the news in the morning when it is busy. One of the complaints that I do have is that when there is a special event going on and people are not staying at the hotel the parking can be an issue for some. Overall, pretty normal Marriott and the reason that I like to stay with them, consistent.

Overall stay was fine, the hotel is far away from the attractions so you don’t get the All the traffic other hotels have. Hotel was clean and staff was friendly. The lobby was large with a nice size breakfast dining area which had decent breakfast items. The area had lots places to eat and a Starbucks close by. The only thing I would say that could use some improvement was the washing sink that was a bit small.

I like Springhill Suites, I stayed here using Marriott reward points. Staff was friendly at check in, room was clean and smelled fresh. Pool was refreshing for a quick dip. This is a convienantly located near the airport for an early flight. Free shuttle service to airport is a bonus.

Have stayed at several hotels here on the north side of Orlando International Airport. The Residence inn! Staybridge Suites, Holiday inn, and Doubletree. This is by a wide margin the best hotel in the area. Clean, crisp, modern and extremely comfortable. One of the most comfy hotel beds I’ve ever experienced. Terrific breakfast in the morning. Easy and convenient. Would stay here any time.

This hotel is great! The rooms are clean, organized and comfortable, free breakfast, can’t complain, it was good, and the staff is super friendly, this hotel won’t let you down!

This is a great hotel. The people here provide great service, and the room is overall nice and clean. I would stay here again.

I don’t think you could hope for more, from this Class of Hotel. Helpful Staff, great Amenities, Huge free Breakfast Buffet, close to Orlando MCO Airport with a Free Shuttle, 20 mins from Theme Parks. I have coordinated multiple Corp Events here and we will be back. Maybe I shouldn’t have told you all this. Likely now to be fully booked…

I always like Springhill Suites. They’ve all been redesigned, very modern. Free breakfast, parking, wifi, and airport shuttle.
Front desk is great. And there are restaurants in walking distance from the hotel. Pool is small but ok.
Close by is a walgreens and a public for anything you might need.

Modern, clean, free wifi, free breakfast, free parking, free airport shuttle every 30 minutes picking up at A4 out of lower level.
Have the hotel number handy to call them. The front desk checkin was fast. Great deal if you need to be near airport.

I picked this hotel for a quick overnight stay because it was close to the airport and I figured it would be away from the madness of Interntional Drive. But, like most mid-​range hotels in Orlando, this Springhill Suites is noisy. Teen, tween, and pre-​teen shreeking, yelling, singing, and riding the luggage carts down the hallways is not unusual. Plus the same two ladies chain smoking ladies were always outside the front door.
Lots of parking, close proximity to the airport, comfy beds, friendly staff, spacious rooms, and free breakfast make this hotel a good place to stay even if it is a bit noisy.
They do have a free airport shuttle, but don’t call them until you have your luggage «in hand». Otherwise, they won’t come pick you up. Once I did call them, it took almost 30 minutes for them to show up.