South Orange Centra Care

Extremely nice staff and one of the most affordable health care facility if you don’t have health insurance the Dr. Lopez was the one who saw me and he was even more pleasant than my primary physician and very informative. I would highly recommend his place and another plus is that they are open on weekends!

So so so sick. I have a high fever, a nasty cough, sneezing, just all over ew and yuk. I made an appointment in an effort to not contaminate others and to not have to subject myself to the environment. I was told to arrive 20 minutes early, I did. An hour and a half later I am still in the waiting room. I inquire about how much longer I will have to wait and all I get is attitude. I mention that I had an appointment and the guy’s attitude gets even worse. I feel like crap. I have a fever. I’d rather go to the er than subject myself to this place ever again. If you are under the impression you will be seen remotely within the time frame of your appointment you are mistaken. Care Spot is down the road. I’ll be going there now.

It’s very good to know that they are open on the weekend. We are here on a Sunday morning.

177 dollars for a strep test??? That means they wanted around 700 $ for a strep test as my insurance covers 75% of a visit and my portion is 25%. Walked across the street to CVS, got a strep test, and an antibiotic for $ 33.63.

I went to this location 4 months ago with some type of infection. Then after a long wait the ‘DR’ came in and without asking any questions says that he normally doesnt do exams on women so here’s a list of scripts. Basically, if it’s not this, it’s this — and take this med. and if it’s not that take this med and so on. I was also trying to get pregnant at the time — one of scripts he gave me was unsafe for pregnancy. I think this is bad practice and a dangerous way to treat patients. My complaint fell on deaf ears from risk and compliance manager, so I’ll pay the bill and will never ever be going here again. Neither will my friends & family.

Long waits. Staff is not very friendly. The nurse also messed up the paper work and had to stick me twice for a simple TB test. It’s a typical walk in clinic. The care spot 2 blocks down is slightly better.

This visit turned out to be a very expensive mistake. You know what they say, hindsight is always ²⁰⁄₂₀. This is my second horrendous billing experience with Florida Hospital and will definitely be my last.
I came here in desperation after being sick for 7 days and developing what felt like an ear infection. After a 20-​or-​so minute wait, I was seen by a doctor for maybe 10 minutes. He almost sent me home without anything but did a double-​take and decided to look in my ear again. I stopped at the counter to pay before I left and was surprised to be turned away. I knew I had to pay something but in my state, I just obliged and went home to rest. Three weeks later, cue the sticker shock when the bill arrived (with a short window of 7 days to pay, naturally).
Maybe the sanitary plastic cover for the otoscope is what did it. I’ll never know since they refused to provide an itemized list for the $ 300 which was simply billed as «office visit». But that’s exactly what it costs for a simple examination — especially if you have bare-​bones insurance like I do.
After failed attempts at negotiating and pleading over the phone with accounting at Florida Hospital (with a rep who was completely unsympathetic), I am $ 300 poorer but definitely wiser. Unless you’re actually dying with no choice but this specific Urgent Care, then avoid. Nearby CareSpot quoted me a much affordable rate.

We got here when they opened. There was nobody waiting. After waiting for an hour, I asked the receptionist, Alex, how long the wait was and she responded «once the doctor’s discharge someone, you will be seen. Who else was there?!
After a while, several other patients showed up for walk in appointments and were seen before us. A few nurses were also just walking around behind the front desk cracking jokes to each other. If we hadn’t already paid the expensive copay, we would’ve up and left. Even after two people were discharged, we weren’t seen promptly. This was the worst experience at an urgent care facility I have ever had. And on top of that, the Keurig machine was broken and the fish in the lobby were attacking each other.

After calling three other Centra Care’s, this was the only one with a short wait. My wife appears to have the flu so medical attention was needed asap. She was seen very quickly and the doctor performed all the tests in order to prescribe the correct meds. This Centra Care is located next to Numero Uno Cuban restaurant on Orange Ave. The parking is in the back of the building and there are ample spaces.