This was the first time I have ever done physical therapy. I didn’t really know what to expect but they were super nice and made me feel comfortable. They only deal with Walt Disney World cast members who have been injured on the job and need therapy. They were really busy, about 7 or 8 people waiting when I went in but I didn’t have to wait very long. They were exact on time with my appointment. It seemed that the therapist were working with 1 or 2 people at a time. It’s a small facility but I think it was perfect. It really made my therapy session comfortable. Since they are only working with cast members, most people could not go there if they needed therapy. However, my therapist was telling me they are a part of a large organization so there are other locations I’m sure work with others. I have more appointments I have to go and I’m glad it is there. My therapist was well trained and knew exactly about my injury. They all seemed very knowledgeable. Great place!