Roman’s Pro Realty

This is supposed to be a company that listed a house for rent in multiple locations including Zillow. I called the contact person to get information and try to set up a showing. From the moment she answered the phone, the lady (who is supposed to be the listing agent and a realtor) was completely incoherent and had trouble understanding basic questions. She showed a lack of basic conversation skills while on the phone and tried to force me to give her my personal information before giving me basic info. I told her my first name and explained i would be glad to tell her the rest if I decided to do business with her (at the point when this happened, she had given a horrible first impression.) She argued with me, evaded questions, and refused to show the house on the day I would be in town. Early in the conversation, I asked her what company she worked for. She gave me the company name and I asked for the website address so I could visit the website. She tried to tell me I couldn’t have it unless I gave her my email address, then she tried to give me her email address. I asked for it a third time and she said «i don’t understand why you want the website. Why do you want to go there?» She finally gave it to me after 4 times of asking. Towards the end of the conversation, i asked for her manager’s name and she hung up on me.
I was furious that a person who claimed to be a realtor, and represent a realty company, would act so, in my opinion, unprofessionally. I called the owner of the company who said his name was Roman. I made a complaint about everything listed above and for most of the conversation, he tried to make excuses for her behavior while apologizing for it at the same time. One of the excuses he made for why she refused to give me the website address was, his words, «because she is a lady and it’s for safety.» When I explained to him how absolutely lame, ridiculous, and nonsense that excuse was. He agreed and apologized again.
He was informed that due to his employee’s lack of professionalism while talking to me, he had lost me as a potential client.