Miss Emily’s Bed & Biscuit

I have not used Miss Emily’s in a few years because my cat decided she would be going on vacation with us rather then being boarded. But, when I was boarding her, I could always count on Miss Emily’s for the best care possible. I loved the kitty condos; appreciated that she would get some «outdoor» time every day, and whenever I called, they would take the phone and go check on her. This place provided outstanding, loving care for my cat and I never had any problems with anyone here. They make it easy to do something that is very hard — leaving your pet behind in a strange place. The facility is very clean, no odors, and they let you see where your pet will be staying. This is a finely run place and what more can you ask for when you’re entrusting your baby to a stranger. (Our cat started having convulsions due to a Christmas tree allergy so we now take her with us when we go on vacation, otherwise, we would be twice a year boarders!!)

Just picked up our dog Winston from a 12-​day stay at Miss Emily’s. He seems happy, healthy, and is tuckered out from playing with the other dogs. Miss Emily’s does a great job selecting dogs for each play group and we love that playtime is included in Winston’s stay. The staff is very attentive and does a good job getting to know each individual dog and their preferences. We always have a great experience at Miss Emily’s and will continue to board here.

I boarded my dog here over the Thanksgiving weekend, as my usual place was all booked up, my back up place was all booked up, my second back up place was also all booked up. I was told that they post Instagram pictures of your pet during the stay so you can see your pet and how it’s doing. That was one of the main reasons I picked this place. There was one picture posted from when I dropped my dog off, and then nothing for the rest of the weekend my dog was there. I called and asked for more photo, I was told they will post it, but they did not. I called early (around 7am as I was told that’s when the staff gets in), no one pick up, I got a call back after 9am, I was told photo will be posted… nothing. I went to pick up my dog, asked about the pictures, I was told pictures were taken, but the owner hasn’t have time to post them, but he will. Today is the last day of the year, I am still waiting for the pictures.
I got a feeling that the staff aren’t actually there.
Next time I will be sure to book my first choice place way in advance, they post pictures and they pick up the phone.
I gave it 3 stars, my dog was fine when I pick him up, so that’s good. They are cheaper than my first, second and third choice boarding places.

Just picked up our girls from their 2^nd stay at Miss Emily’s.
On our first visit, upon arrival, my fiancé was extremely reluctant to have the girls stay there. It’s attached to a Napa Auto parts and has a very small outdoor area with fake grass. Upon walking up; we saw a dog humping another dog and a teenage girl just standing around doing nothing about it. So we were a bit hesitant to let them stay, but by the time we checked in, it was too late to bring them somewhere else (it was closer to 5:30−6). So they stayed. I didn’t like the fact that there is no one on staff 24 hours a day, we were told that the owner has cameras of the facility in his house. Which didn’t make me comfortable either because who knows how often he looks at it. Heaven forbid something happens and the rescue crews can’t get there fast enough due to traffic or whatever reason. When we called to check on the girls the following day, nobody picked up the phone. We received a call back 2 hours later. When picking the girls up, they seemed fine. We were made aware they didn’t eat much, which is understandable due to anxiety of boarding.
This time around, my fiancé was still not 100% on having them stay, but we did, due to my call on how they have very convenient hours for pickup. Additionally, it is affordable. However, when we picked up the girls today, it had been raining earlier (drizzling when we picked them up). Our dogs were very wet. The girls dried them off, but they were still pretty wet when they got in the car. So now we are on a 3 hour road trip with wet dogs. Thanks. Why in the world would you let dogs outside for more than just going to the bathroom if it’s raining?! ESPECIALLY because the staff was aware they were being picked up today. The girl at the front said they tried to get all the dogs inside before the rain started, which is BS because our dogs were not only outside when we arrived, but they were also soaked and when we left, it was drizzling and several dogs were outside playing (and another pair humping). I didn’t see any supervisor outside with the dogs either, which made me uncomfortable.
We should’ve listened to our guts from the get go. Our dogs will not be returning. I’d rather pay more money to have them stay at a place where they’d get more individualized attention and to know they are being taken care of and not left outside in the rain, unsupervised.

I was researching pet hotels in the Orlando area and came across Miss Emily’s. I was very reluctant to leaving my 8month old puppy there without knowing much about the facility. This was our first time being apart. Which I obviously expected to be difficult. Knowing that we couldn’t take her with us to the resort we where staying in we checked out their official website and their Facebook page to get an idea of what they were about. The only thing that brought me real comfort were the positive Unilocal reviews. Considering that above all else my husband & I decided to give it a try. She had such a great experience.
The workers were very friendly and they talked us through what our «Lilly’s» next couple of days would look like. From morning walks, to puppy play times they had a layout for each day which brought us peace. We left her there for three days which was hard for us. The fact that the workers called us with updates on her stay helped us out a lot. When we picked her up she was as happy as could be. I recommend Miss Emily’s to anyone that is vacationing and is in need of a safe and trust worthy place to leave their pets.

I love this place! Everyone is so friendly, it’s very clean, and it’s well equipped for any and all fur babies!
But more importantly, my dog loves this place! I take him for daycare sometimes (so I don’t have to leave him home alone all day) and he comes home sooo happy… and tired. His tail starts wagging as soon as we pull up to the building… he loves it that much. :)
I will continue bringing my Benny here as long as I am living in the area. It will be very hard to find somewhere as nice as Miss Emily’s Bed & Biscuit.

Our Zoe enjoyed her time at Miss Emily’s Bed and Biscuit. We were down visiting the theme parks (July 2015) and had searched for the best place for her during our week in Orlando. I am so happy we found this wonderful place. From the first phone call we felt we could rest assured that she would be well taken care of. We had never boarded our sweet Chihuahua before. When we arrived everyone was so nice and patient. They even encouraged us to call-​which we did. But there was no need to fret because she was in excellent hands (we just missed her, that’s all). They really treat the pets like family and we are grateful. I highly recommend you give them a try. The facility is spotless and the staff is magnificent.

We, Ziggy and his parents, love Miss Emily’s. The staff is terrific. It is easy to see that they really love pets and their families. They have both indoor and outdoor play places so Ziggy gets plenty of play time and space despite the temperature and weather. When we’re away, we can see pictures/​videos of him playing with the other dogs posted on facebook and absolutely love this feature. And when we’re away for a week, he gets a bath. Ziggy’s happy behavior when coming and going from Miss Emily’s tells us he enjoys it there, and he is quite an anxiety-​ridden energetic little fella.

I love Alex and the staff. They are great! My dog is a picky eater and I know they keep and eye in her. I board my cat as well and I have never had any issues. I visited 4 boarding facilities before I chose this one and it was by far the best.

My dog was very happy when I picked him up and that is all the confirmation I need that he was well taken care of. The staff was very friendly and the facility was clean. I also enjoyed seeing pictures of him on FB while I was on vacation. He will be going back there on my. next vacation.

We could not be happier with Miss Emily’s. My quirky Shiba-​inu attends daycare while I’m at work during the week and the staff has been fantastic! They have been great about accommodating my pup’s needs. She gets lots of playtime and some downtime too. I love that they have a special turf in the outside play area that gets sanitized. It’s so much better than grass with all the pests here in Fl.
The owner really cares about the dogs and looks for ways to improve their experience. They pride themselves on having a clean and sanitary facility and it shows. I’d highly recommend Miss Emily’s to anybody looking for a daycare or boarding facility in the area.
The best review of a doggie daycare facility is that my dog runs from the car to get there in the mornings. She’s so excited to see her dog friends and the humans she extorts belly rubs from everyday.

Recommend Miss Emily’s 100%. I was searching for a reliable, safe boarding facility to leave my Shih Tzu for a week and had a list of places to visit. After visiting Miss Emily’s, speaking with Ms. Alex and taking a tour of the facility I decided to leave my doggie here. Great choice. The place is very clean, everyone is friendly, and good prices. My doggie looked good and happy when I picked her up after 8 days. Will continue to use this facility and highly recommended to everyone.

I have tried several boarding facilities and have been disappointed. When I first stopped by to check out Miss Emily’s I was very impressed with Ms. Alex. She gave me a tour of the facility and answered all my questions. I have since brought my dog several times and I am thrilled with the way they care for my pet. I have called to check on my pet and they let me know how he was doing. I would highly recommend them. Ms. Alex and the team are fantastic.

Love them. Have brought my pets for daycare and boarding. The whole staff Is really friendly. They are very attentive to the animals and always willing to show you around the place. I called a few times to check on my pets and they let me know how my pets were doing and if there was any issues. Would recommend them to anyone in need of pet daycare or boarding.

I take my baby here Monday thru Friday for doggie day care. There is always someone with the dogs either outside or inside and my dog gets so excited everyday when I drop her off. Everyone there knows my dog, the place is always clean, all of the staff is friendly and they have THE BEST deal in Orlando for puppy day care.

My husband & I were going down to the parks for the weekend, and we wanted our pup close by. Disney’s dog boarding had a less than stellar review, so we looked into boarding in Orlando. We decided on Miss Emily’s because of their great reviews.
She stayed for 2 nights & when we returned, we found a happy dog. We were pleased with that & hearing that she played a lot with some border collies, since she is very high energy. We discovered on the way home though that she was under fed. We gave them bags that were clearly labeled, but though she was fed when she was supposed to be, she basically missed a day of meals by what they gave her. We were very disappointed by that. We were glad that she was happy and that the people taking care of her were very nice, but being under fed was a big deal to us.

Don’t have enough great things I could say about Miss Emily’s! Alex and her team are friendly, wonderful to the animals and do a great job running this place. I bring my cats here and even though one of my cats tends to be quite a jerk they just laugh about it and greet him with a smile every time. The dog area is cute and open and the dogs sound like they’re having a great time! Prices can’t be beat in the Orlando area either (trust me, I looked long and hard before finding this place)! Definitely recommend to all!

My dog LOVES it here. They have group play time and group the dogs based on size (tiny dogs play with tiny dogs, etc). When I pull in the parking lot my dog (who normally waits patiently for me to tell him to get out of the car) climbs over me to get out and drags me to the door. The owners and everyone that works there are super nice. So glad I found it!

My dog play group had a meetup here and I must say, I’m impressed! Will definitely use Miss Emily’s when I need doggy day care for half day or full day. Prices are more than reasonable, staff is friendly. I toured the kitty boarding area too and those cats have it made!
Due to the size of the establishment, they only take dogs less than 50 pounds.

Miss Emily’s provides a very caring and personalized experience for your four legged family members. The team at Miss Emily’s is experienced and attentive to your pets needs and well being. Doggie daycare is available 7 days a week along with boarding.