Jackson Hewitt Tax Service

The proprietary single employee at this location, Mr. B.F. allowed me to pay 48 dollars to continue having Jackson Hewitt prepare my 2016 return giving me the impression that the $ 750 advertised instant refund would be approved for me. It was not only denied but it was never verbally disclosed to me that even if it is denied a significant portion of my refund will still initially go to the bank that denied the instant refund for holding for approximately seven to ten business days. This will hold up receiving my full refund for the same amount of time.
So apparently this strange bank in another state refused my instant refund but because I gave them permission to offer me one, they get to collect interest on a portion of my refund and hold that portion for seven to ten business days. WHAT A SCAM!!! When I called Mr. B.F. he refered to the «agreements» I signed. They were the agreements that he asked me to digitally sign with a computer monitor facing his direction that I had to twist my neck to attempt to read sitting on the other side of his desk. I signed in a hurry and a flurry at his request while other customers were waiting to be seen by him and him alone and he did not fully and completely explain what each page said before signing. You know, fine print and all of that.
I think this loss leader instant refund scam and Mr. B.F. s lack of disclosure about the details of mentioned refund scam are shameful. I will never visit this location, let alone have Jackson Hewitt prepare my taxes again.