iFixYouri iPhone, iPad & iPod Repair

My phone stopped working after I restarted it one day and it never turned back on. I brought it here to see if they could salvage it. There was a bit of confusion on whether I wanted them to wipe my phone or not, as they said it was the only way to get it to turn back on. After whining (on my own time of course) over losing all my photos and what not, I decided to let them restart my phone and wipe it clean. I’m can’t remember the gentlemen’s name, but excellent customer service. He helped me on the spot and walked me through it with lots of patience. And guess what! I didn’t lose any of my info! Even though the prices are totally reasonable, he didn’t even charge me and sent me on my merry way. Now I can wait til the new iPhone comes out, instead of having to buy a new one prematurely. Check them out, I’ll be telling all my friends.

Don’t bring your computer here. Incompetent and terrible customer service. I brought in my laptop Apple MacBook air many months back for a dim backlight. I want to make this clear in my review that the back light was on low but you could still see the screen. We brought it in and they said that it had water damage but only needed to be cleaned. We paid our fee And they gave it back to us The screen worked and we went on our honeymoon. When we came back from our honeymoon the screen was Dim again, we brought it back and they kept it for three weeks and never received a call, they called us back and said that it had severe water damage (mind you it has never been around water or spilled on and I’m the only one that is using the computer but that’s not even the point) they finally called us back and said that it needed to be fixed for $ 250 which is not a big deal, I told them no thanks and will take the computer back and did not feel like spending $ 250 to fix a dim light. I didn’t ask for my money back from the original charge but I did expect the computer to be in original condition. We went to go pick it up expecting it to be in the same condition, however when I picked it up the screen was black, I returned it and stated that this is now usable condition compared to the usable condition I brought it in. They explained to me that I brought them a black screen which is completely untrue. I have no reason to lie about this. I promptly brought it back and they said they would take another look at it, after some time, more time then I would like to say, the regional manager called me and said that he restored it to the original condition, I picked it up and the screen was black. I want to be clear that I brought them a completely usable screen only set on low light but easily viewed innormal light, now the computer is completely unusable. We basically paid them to break our computer. Completely incompetent and very rude. Do not come here. All I expected was it to be returned in the condition I gave it to them. They clearly broke the computer while attempting to fix it and would not take any responsibility.

Very efficient place, warm and friendly service. Finished on time and did a great job. The price was also very fair. Would recommend instead of driving to or waiting in the Apple lines!

Patrick was able to get my smashed screen, unusable Android phone up and running within hours. It was a good experience.

Shattered my screen and took my phone here. Took under 2 hours to complete and the phone looks good as new! Also added the tempered glass for some extra protection. I recommend these guys.

They could be using cheap screens. They replaced mine but it had a strange blue tint. It also broke when the phone was in an otter box on a 12 inch drop on a carpet… Two days later.

HORRIBLE customer service! Every time we’ve gone in (multiple times because the repairs are shotty and phone continues to break) the employees are RUDE and quite literally accusing the customer of attempting to rip off the company. We brought in an iPhone for the third time to have re-​repaired, and when asked about why we were charged for a cracked screen that was a direct result of less than quality repairs, the counter attendant assured us that he «sees this all the time», and the cracked screen is the customers fault/​responsibility. Also, don’t you DARE ask about HOW the devices are fixed, because the person who fixed your device is almost guaranteed to have «left for the day», and doesn’t it make sense that no one else in the building knows how it is fixed? NO! AVOID IF YOU VALUE YOUR MONEY and DEVICES!!!
There is not option to give ZERO stars, but it’s what is deserved.

I called these guys for a SIM card carrier and they looked in their inventory and found one that fit my phone. Very friendly staff and I would recommend this place to anyone.

If you want a reliable repair for your device, this is not the place.
I’ve visited iFixYouri for repair and service six or seven times now, and with the exception of one time, each has been a failure. Hopefully I can help keep others from having the same experience. The reason I kept returning is that this place seems, from all appearances, to be a well-​kept, professional shop… the store is clean and looks great, and most of the staff is nice, down-​to-​Earth, and informative. They seem like just a few nice tech geeks who opened a shop: my kind of people, so I was inclined to trust them. Every time a repair went wrong, they seemed so genuinely concerned that I gave them the benefit of the doubt and assumed that the problem was with me.
It wasn’t until I was out of town and needed urgent repair that I went to a new shop and learned otherwise. When the new place opened my phone they found substandard parts had been used. They explained the problem to me: iFixYouri had used a cheap part and it had just fallen apart. When I got back to Orlando I took it back to them and was told that it was impossible they could have used that part — the fellow behind the desk insisted it couldn’t have come from them. I knew without doubt that it had, and after two trips and half an hour of discussion he finally agreed to replace it. Again, he was never rude or combative, and he reluctantly performed the repair for free, albeit reluctantly, so I came away assuming there had just been an innocent mistake. Once I got my phone back, I decided I just wouldn’t go there again in the future.
Sure enough, within a month my phone needed repair again. The screen had popped out of its frame (as it had each time since they replaced it the first time) and was behaving oddly. I believed I had somehow bent the frame, as iFixYouri had told me, so I just went somewhere else to get another replacement. When I got to this new shop, the person there told me the same thing as the store out of town: iFixYouri had used a substandard part. The frame was fine, it was just a cheap screen. He replaced it, and it’s been fine ever since.
In the end, I never left the shop without a new problem I didn’t have when I went in, and I always needed repair again soon. The staff seem like nice people, but evidently they use cheap parts and may not be entirely honest about it. They’ll fix your phone, but they probably won’t do it well. If I could make a suggestion, the shop that ultimately helped me out was XPress Fix, also downtown. They give you a lifetime guarantee on parts and labor, and I never got the sense I was being deceived.

DO NOT take your iPhone 6 here for screen replacement!!! Was charged 159 for screen replacement that is extremely poor quality. Although the sign by the register clearly states that they are not an Apple certified repair store, I expected more from this company with so many great reviews.
It only cost 129 for screen replacement by the Apple Store for an iPhone 6.
On top of the high price and poor quality of product, The gentleman that checked me out was not so gentlemanly at all. He was rude and acted as though people are normally not satisfied…
I honestly don’t mind paying more for a top quality product but this is clearly not top-​quality and they know this before even excepting your phone.
My screen is now dull, the white has a tinge of gray and the picture quality isn’t as clear.
I GOT TAKEN… DONT GET TAKEN TOO

I came here after thoroughly checking the website to make sure they could service my Android phone and provide a diagnostic check.
It was empty when we got there so it wasn’t exactly busy. The girl who took our phone asked us what we needed and then proceeded to Google search our problem… I’m guessing this was the «Diagnostic check».
She didn’t say a word and we waited in awkward silence as she clack clacked on the keyboard turning our phone on and off after we told her the issue is that it keeps turning off… pretty sure we established that issue.
We finally sat down as she continued Google searching.
She finally said, «Sorry I can’t find anything. We can’t really fix this since we don’t open the phones» What? Our problem is something that clearly needed the phone to be opened. she could have saved us a long and awkward wait if she would have just said that.
I can do a Google search and disappoint myself at home without wasting gas. I was really disappointed in this place and the service. I guess if you have anything other than an iPhone, don’t listen to the website and go someplace else.
UPDATE: The manager for iFixYouri in the Orlando area was kind enough to give me a call and offer his regrets for the service. They haven’t received their soldering equipment at this location and are not as Android savvy as his Altamonte store, so gonna give the company a second look and head to the Altamonte store to see if they can give our poor Android some life.

Highly recomend this place, came here ans they make sure My iPhone would not crack again and they offer a one-​year guaranteed with the screen repair, with the possibility of going to any of their stores for help. The customer service was great as well.

Called before going to get some info and found out there was a discount going on. Got iPhone fixed in no time, just under 30 minuets. Patrick gave great customer service. Cool artwork in the shop as well.

The screen on my iPhone 5 quit working so I went to this place based on the high Unilocal reviews. I dropped it off on a Sunday afternoon, knowing they wouldn’t have a chance to diagnose it until Monday. By Monday afternoon I hadn’t heard anything so I decided to call them. After a brief time on hold I was told they just started looking at it, they’d call back, which they did. When they called back, I was told they didn’t know what the problem was… sorry. You can come get your phone, we won’t charge you. Now, I’m used to Gen Y’s lackluster level of customer service, but typically you’d expect some sort of list of things they tried, ruling out the screen, the power button, etc. I asked if they had any other recommendations, «Ummmmm, no… sorry.»
My gut told me they didn’t provide a thorough diagnosis, so I took the phone to another «Quality» repair store on Turkey Lake. Within an hour they called with a cure. Based on what the problem was, iFix certainly should have found the problem.
This might be an isolated case, but I won’t go back, and I wouldn’t recommend them.

Very nice job. Quick and efficient. Nice guy named Josh helped us. Cool stache!
I would recommend to friends and family.

I tried trading in my iPhone to Verizon, but they were only going to give my $ 36 for my 64gb iPhone 4s because the power button wasn’t working. I think it just had too much dust in it because sometimes it would work, you just had to push it really hard. Thusly, I sent my phone to these guys to fix it. When I went back to the Verizon store, they gave me the full $ 200. The guys were super friendly, and did a great job under 2 hours. I’d like to give it 5 stars but their baseline for all repairs is $ 50 ($ 5 off by checking in with Unilocal), and to be honest, that seemed like a lot to me.

CONSUMERS BEWARE!!! This place will RUIN your device! We took in a phone for a simple screen replacements and these people completely trashed my phone and referred to it as a «paper weight».
They offered NOTHING to compensate and just blamed it on me and said the device was already broken… Good one.
Save yourself the headache and go to UBreakIFix right up the road. I’ve gone to them several times ever since I stopped using these people and have done so without incident. You’ve been warned.

My husband’s phone got water damage and died after he jumped in the pool to rescue our friend’s 3 year old that fell in.
I called i fix your i and he talked me through their repair process and applicable pricing over the phone, which I appreciated. We dropped off the phone that day and in 3 days time got the call about the repair.
Thankfully they were able to fix the phone and replace the damaged parts. It seems to be working just fine.
Also, we were charged exactly what was promised over the phone so there were no surprises at pick up. A big plus!
The sales guys (including Josh) were super helpful and very efficient with the repairs.
If we have issues with our other iPhones or iPads, we will definitely come here again. And we would recommend others to take their i-​items here too.

I’ve used iFixYouri a few times now and they have always been professional and affordable. It’s great having a local business to go to when your iPhone needs a repair. iFixYouri has done the repair same day all 4 times I’ve used them and I’ve never had any issues with the devices after repair.
Josh and Patrick will take care of you and I would definitely recommend them for any and all iPhone and iPad repairs for sure.

I’ve always passed by iFixYouri but never had a need to go until recently. I gave them a call before I came in. I asked if I had to schedule an appointment to get my phone battery replaced before coming in and Joshua, who answered the phone, said no. He then began asking more questions to better assist me with it, which made me feel as though he genuinely wanted to help me out rather than just get my money.
I came in and gave my phone to Joshua and it was done within 10 minutes. My phone now does not drain power like it did. It’s such a relief because I always panic when my phone dies.
I recommend this place for your phone repair needs. They’ll be sure to help you out.