Hilton Garden Inn

The HGI isn’t exactly a five star hotel, but I had a great experience here — so, no reason for any deductions!
All the employees are super nice and make a point to greet you whenever you’re coming and going. There’s coffee and tea and all sorts of free stuff lined up right when you walk in, which is always nice. I don’t think it’s 24 hours though, which was a bummer when I walked down to my Über at not even five am…
The best part about HGI is the pool. It’s actually pretty nice, and there’s a tiki bar out there too! Colin, the bartender, was one of the best people I met on my entire trip to Florida. Such a nice guy, gave so many tip and pointers for Universal Studios, and was just an all around great guy.
I don’t go to Florida often, but I’d definitely stay here again!

This is a great hotel. The location can’t be beat! It is right off of international drive and around the corner from universal studios. It’s also close to all the Brazilian restaurants, and stores. That’s a plus for us, as my husband is Brazilian and we always eat at those places anyway! The hotel is very clean and up to date. Our room was comfortable, with a mini fridge, microwave, and a nice TV with satellite. The pool area has a tiki bar (with over priced drinks) but I wasn’t surprised, it’s a tourist spot in orlando. Definitely one of the better options to stay in Orlando. We will stay here again next time we’re visiting.

My wife and I came to Orlando during our children’s spring break vacation. The staff at the front desk were very friendly. However, my hats go off to Dino in the cafeteria who took good care of me while getting breakfast. When I decided to take my breakfast to my room, Dino took the time to get me a hand cart from the kitchen and some condiments to make it an easier trip. The chef did a superb job with my garden omelet as well. The breakfast here is very good and is reasonable at just $ 12 bucks. If you are a Hilton Honors Member and are Gold or Diamond, then the breakfast is free. During our stay, I bumped into one of the house keeping ladies named Paulette, she was a delight as well.
The rooms were very clean and the beds were extremely comfortable. I must say, the pillows they have here are heaven to sleep on. They use Down Dreams pillows made by Manchester Mills, they retail for $ 100 a pair on amazon and after sleeping here on them, I’ll definitely buy a set. I loved them and usually I am not a fan of down pillows.
This Hilton has an outdoor pool and a hot tub. For guests, they have a relaxing Tiki Hut bar as well right out front in the pool area. It is open late as well. For those who are interested in working out, they have a very nice fitness gym here with a nice selection of medicine balls and dumbbells. They also have free WiFi and for those who do not have a computer, you can use their business center free of charge.
If you are trying to stay near the theme parks, this Hilton is in walking distance to Universal Studios, Universal CityWalk (0.6 miles or about 10 – 15 minute walk) (Or you can take a taxi to Universal for under $ 8) and Wet & Wild Waterpark (5 minute walk). It is less than 15 minutes to Disney World, Disney Springs (Formally called Downtown Disney) and Seaworld as well.
I’d definitely recommend staying here. We would stay here again.
[Review #368] (14^th Review of 2016)

There was one person that was helpful at this hotel. My husband is a diamond member with Hilton and we needed to check out after two days into a four day stay. The hotel automatically booked us to stay for the next day at midnight and wouldn’t let us check out.
I don’t see how a hotel can check you in at their discretion at midnight and then when you want to leave because the rooms are not great and the service is bad the front desk claims you are committed for that day. We were even ready to leave before the standard check out time.
We were ready to leave because the service was not great, the pool was small and most of all the shuttle service to Universal Studios was horrible. We ended up walking over a mile in a questionable area because it was quicker than the shuttle. The one time we used a taxi service the cost was crazy.
We left anyway even though my husband lost points he had used for the room simply because it wasn’t worth it. The only reason this review has two stars is because there was a very nice young woman at the front desk Saturday morning who helped us. She was the only one. We will not be staying at this one again.

Hotel
Spent a few nights in this location recently for a business meeting in the area.
Hotel was clean and comfy, basically your standard mill Hilton Garden Inn. Rooms were clean and comfy and the shower had the right amount of umph.
Beds were comfy, and clean. All in all a good place to lay your head and refresh.
There are all the amenities but my favorite thing about the place was the tiki bar /​pool area. The bartender there was just great and he made you feel welcome and like one of the family.
There is a smallish restaurant on the property as well which serves a decent breakfast.
Overall a good choice if in the Orlando area.
Parking was adequate, but felt tight.

I hate to give such a great rating b/​c I‘m afraid we will lose our great prices! But credit is due where credit is due.(Had a great deal via AAA)
An almost immaculate property inside, outside, public areas and the room. We have stayed at various HGI in the past and continue to do so.
Whoever runs/​franchises this property I would like a list of their other properties if any, apart from the sister hotel across the way as I would seek them out on travel.
Staff-​friendly & helpful. Amenities-​above ‘basics‘ and just enough (pool, bar, room svc, snack pantry, ice machines every floor etc.2 elevator banks is a plus for sure).
Nicely renovated rooms/​clean.
Oddity-​shower seems ‘elevated‘ so it is a small climb in/​out and you feel like you are above the rest of bathroom floor.
Noise-​room doors here slam loud if you or your neighbors are not careful it can be loud or awakening. You can hear the room (s) next to you somewhat. Cannot say we heard the room above.
Breakout/​Mtng Rooms-​they seem to book small conventions and business summits. This seems to take up some parking that maybe aren‘t staying over.
Positives-​staff friendly & accomodating, super clean, great location. Shuttle bus convenient (and a cost saver) for Universal. Great location for Universal/I-Drive/etc.A little far from WDW but that‘s likely not the target. Nearby 7−11/Walgreens/Dennys/Ihop and not too far from other places to eat/​see.
Mic, COLD r/​f in room a nice touch.
WIFI– Free wifi for HH (premium also avail at 4.95/day). We took the free HHN wifi and was mostly reliable, sometimes very slow and booted us often late at night. I would rate the free wifi a 2.5 out of 5 but not a deal breaker.
Only negatives– NO SAFES IN ROOM-​odd by today‘s standards (they have at front desk on request limited safes but it is awkward to go through someone to get to).
On this trip we encountered parking issues. If we came back late from dinner etc, the lot was almost always full. IDK is this is due to construction at the sister hotel across the way or conventioneers taking up extra spaces. We had to park at the back end around the way of the sister hotel several times around the construction area.
Not overly bad just noting.
Rumours1– some reviews state Hilton Honors free brkfst. As a HH member I can say the brkfst is not free, however may be discounted for HH by purchasing w/​your resv.
Rumour2– the Universal Shuttle is ‘far‘ or ‘inconvenient‘. We found the shuttle drivers to be pleasant and prompt. You need to get your tkt from concierge behind the front desk. There is no inconvenience– you simply walkout of HGI and 30 steps across the courtyard to Homewood Stes side to p/​u & get off shuttle.
In town to meet local friends & family and go to HHN. All in all, a pleasant stay, worthy of praise.
Mgmt-​Please consider safes in room! you seem to have thought of everything else and this request is noted on many review sites. Get some safes. Costco has em for 40.00

My boyfriend and I recently stayed here on a spur-​of-​the-​moment quick three-​day getaway to visit Universal. For the price, this hotel is a great value! The staff was incredibly friendly, rooms were spacious and clean, and the food was inexpensive and very good (just had room service).
The location to Universal is perfect! They have a shuttle that runs to Universal about 4 – 5 times in the morning (first one is 7:55 and last one at 10:55) and again in the evening. They have a return shuttle that runs as late as 12 AM. Cabs from Universal/​City walk cost us about 6 – 8 dollars. The hotel is also close to convenient stores, shops, etc. With all the mediocre hotels in this area, this hotel really stands out and has a great price to match!

For the most part, it’s not particularly stand out as far as HGI properties go. They’re pretty interchangeable. This one does have a tiki bar by the pool though, which is a nice touch. And there’s a shuttle to take you out to Universal Studios if that’s your destination (if you don’t want to wait for the shuttle, it’s about a $ 5 Über or Lyft ride out there).
Note for HHonors Gold and up: there is no free breakfast included, like there is with just about every other Hilton property. My suggestion: don’t be a sucker. Skip breakfast in the hotel and eat local. I know this part of town is Tourist Central, but there are some good options if you keep an eye out.

I recently stayed here for 5 days during our family reunion and I must say that the front desk and the rest of the staff at this hotel were awesome! We had a group of about 150 and they were ready for us as we arrived with rooms all set to go and only a few had a minimum wait. The rooms were spacious and clean, microwave and mini fridge in each room, ice machines on each floor, an adequate fitness center, nice pool area with cabana’s, a tiki bar with daily specials, and free wifi. They also have a restaurant on site that serves a breakfast buffet for an extra fee which I didn’t try on this visit but the food looked pretty good. Universal Studios is right around the corner, many fun parks are right across the street or within walking distance along with other restaurants and shops. This is just a perfect location because it seems to be right in the middle of everything and they offer shuttle service as well. This was my first trip to Orlando and this hotel made our reunion very memorable and I will certainly return to this hotel on my next trip.

My trip to Orlando was like a day from — well, you know where. By the time we arrived at the hotel we were tired, hungry, and cranky. The front desk personnel greeted us With smiles and gave us each a cold bottle of water. We got to the room, ordered room service, and relaxed in the comfort of our nice room. The food was excellent and the young man who delivered the food was delightful. I noticed I had a message on the phone — it was the manager welcoming us. What a great end to a horrible day. Thank you Hilton!

Very nice hotel in a great area of Orlando. Close to theme parks. Hilton honors members get breakfast free and that makes for a great value!

Hotel Staff = Great /​Room = Eh — Alight
This hotel was not a bad stay — it was an average stay.
Reservation: did not have to make a reservation — my reservation was made by another party.
Checking In: the hotel staff welcomed us «home». The lady that checked us in — she was awesome.
Room: the room was okay — nothing spectacular. It was a decent stay.
Amenities Used: we used the pool serval times. The pool was clean and the area by the pool was very clean also.
Checking out: not bad — not as good as checking it, but okay.
I gave this hotel an «average» rating because there was nothing that really wowed me. The traffic around this location SUCKS big time.

After three nights at an awful Disney resort we left and by luck came across this Hilton! The best bedding bed and pillows ever ! Super super clean! The staff is most excellent ! I wish I could have stayed longer ! The pool is amazing and clean and is open till 11pm! Free gym and hot tub as well! The pool area has the best little tiki bar which serves food and drinks! I highly recommend you stay here, you won’t be disappointed !

Great place to stay on business or pleasure, close to tons of things within walking distance. Staff is very nice, room was clean and pretty. They have Neutrogena products in the bathroom and mine offered samples of shampoo and body wash too!

If staying in Orlando and visiting Universal Studios or Wet and wild and don’t care to stay in a resort. This hotel is one of my favorites outside the theme park properties.

I almost hate to review this hotel because it’s my secret place to stay when I am in Orlando.
I have stayed here at least 10 times, my stays have been between 2 and 9 nights.
This hotel is best described as; Clean, Safe and Welcoming. If you are in the Orlando area on business or pleasure, you really can’t beat the location of this hotel as it is in walking distance to SeaWorld, (if you are into that boring place…) The hotel is located right off the highway which takes you directly to Disney World, Premium Outlets, Universal Studios, International Drive and several other locations. Even though the hotel is right at the end of a highway ramp, it’s very quiet and in a fairly low traffic location.
Food wise, there is nothing special about what is served at this hotel. The food is okay and would do in a pinch, but there are several better and cheaper options just 2 minutes away.
There is no tennis court, but there is a decent sized pool for the hotel along with a hottub. I’ve never noticed either one of these to be crowded.
The highlight of this hotel would be the view. If you ask for the «SeaWorld View» you will soon notice that right along the back parking lot of this hotel is a correctional facility for young males. They are often entertaining to watch when they are aloud out in the yard to horse around. (See Photos)
I have stayed at this hotel for under $ 100.00 per night, and as much as $ 189.00 per night. Depending on what is going on in town, I have heard this hotel can go for as much as $ 300.00 per night. I suggest booking ahead.
Truthfully, this is a business hotel, not a resort. But like most people, if you are visiting Orlando, you are not there to hang around your hotel, you are there to get out and visit the world famous attractions. Any business traveler or family would be very happy with this hotel.

Very clean, quiet and comfortable rooms. The staff is very helpful and friendly. We stayed for four nights and had no problems. We will definitely stay again on our next business trip.

Thank you for treating me so well and being so kind during my visit. I travel to Orlando for business and it isn’t my favorite town to say the least. This hotel is the perfect hide away for me with great staff, good room service, and peace so I can rest.
Clean, classy, friendly, good price range — Bookmark it!

My husband and i had a small issue with another hotel down the street. After some searching at 3:30am we found this place! They took us in right away. They were extremely helpful. The staff is super nice and the hotel is nice and clean! Also, they are doing some construction– but it wasn’t a bother at all.
The breakfast buffet is about $ 11 per person and it is well worth it. Great place to stay– def. would recommend this to people.
Oh, it did kind of suck that the last shuttle that leaves to Universal is at 11:20am– since we had a late night we woke up early and missed it :/​.i did wish they would’ve’ comped us or something since we got downstairs at like 11:30. Oh well, no biggie!

During my stay in May I found the room to be quiet, which was nice.
The breakfast buffet is sufficient if not extravagant, but not overpriced, either.
The outdoor Tiki bar is a plus, and they have some nice wines and even a wine cooler, which is a smart thing for red wines outdoors in Florida.
I tried doing the green thing after seeing the brochures in the room and hung my towels that I would re-​use, but the cleaning staff took them away anyway.
The outdoor pool is nice, and the hotel has fresh baked cookies available most days.
Currently there is not much nearby as far as dining, but if you are around for a short time or mostly going to the tourist sites, you will be fine. You can easily eat meals on site if need be, but keep in mind it does feel a bit like a breakfast room if you plan to dine indoors during the evenings. If the weather is good, dine at the Tiki bar!
Between the Premium Outlets and the Millennia Mall, you can keep busy with shopping if you are so inclined.