Gerber Collision & Glass

If you’re looking for a professional, quick & friendly service you need to take your vehicle here. This is my second time getting repairs here. This time someone knocked off my side mirror. I have auto insurance through USAA & this is where they suggested I take my car. I got my car back in 2 days and it looked brand new. I also had a break internally in my bumper which they notified me of and repaired. They even vacuumed my car and it feels like they tightened my steering wheel! David kept me updated during every step. I’m telling you my car has returned in better shape in which I left it in. They were awesome!

I was in a car accident about a week ago. The from tot my car suffered quite a bit of damage. They company constantly kept me updated, via text and phone calls. Upon picking up my car I noticed that the headlights did not match well. I was told to avoid any issue they would order me a new headlight. In the next couple of days I will go back in to correct the issue. They were wonderful. I hope I never need their services again, but if I do I will surely go back.

So, someone attempted to steal my car, but only succeeded in breaking a window and totally wrecking the ignition. Gerber Collision showed up on a list of service providers via my insurance company USAA. I couldn’t find a lot of info on them online, but I took a chance and contacted them.
Since my ignition was screwed up, my car was not drive-​able, they coordinated with me and my hectic schedule to tow my car to their shop. And, believe it or not, as far as the bill shows, there was no charge for this.
They were able to send me all the estimates and authorizations forms to me via email, which made it much easier on me.
All told, the charges came up to exactly what they quoted me; there’s always the fear that the bill will magically double in regards to car repairs.
Additionally, when I came to pick up the car and pay the bill I mentioned a minor problem with my car that was causing a major frustration for me. See, the fuel door wasn’t popping open when I pressed the lever, and he just fixed it for me right there for no additional charge. Also, there was broken glass in my car from the broken window, so they vacuumed that area as well as the entire car. I hope my car doesn’t get used to this fancy treatment; I don’t think it’s been this clean in years.
If bad luck causes me to need collision repair again, I will definitely return.