GEICO Insurance Agent

So, if you were thinking of saving money by switching to Geico, don’t! I have had the worse experience with them. They employ some of the most incompetent, hardly professional people, who appear to have little to no knowledge of car accidents.
Seven weeks ago, yes 7 WEEKS AGO, I was hit by a driver who didn’t yield to a stop sign. I was actually T-​boned, spun around, hopped a curb with my entire car, and took out a light pole. Clearly, none of this was my fault, and everyone ruled the other driver was liable.
Here’s why you should NOT choose Geico for car insurance. Weeks go by, no word from anyone about my repairs. At this point, I didn’t even know if it was totaled or not. Turns out the adjuster hadn’t even gone to look at the car. After, 2 weeks and 4 days, Geico comes to adjust the damages. Not once did I get a call from anyone at Geico, not even the shop it was at. On Jan 5, I call the shop and they say it’s actually in detailing and I could get it today! Great, it’s been 6 weeks since my accident. I go to the shop and I find out they didn’t adjust the repairs for the bumper, which took out the light pole, and the 2 right wheels were still bent, as I had gone over a curb! Also, to make matters worse, Geico failed to send the shop, or I, a check for the repairs!!! So, I wait another week for her to readjust my car, only to find out that the other wheel on the left was still bent as well! So now, I’m 7+ weeks without my car, and have had to leave work early to pick up my car 2 times now!
You have been warned! Please think twice before switching to Geico!!! #geico #dontswitchtogeico #geicoishorrible

Went into the office to complete the inspection process. The agent was friendly and very helpful. I was in and out in just a few minutes. Also the price of my insurance policy was very reasonable.

Joe Donoho insurance overcharged me — they began a homeowners policy on my home 3 days before i bought it! I emailed Martiza about it and apparently she quit and never fixed it. Now, this «Joe Donoho» is said to be «out of the country and unavailable» by his office and they keep trying to pass the buck to the actual provider of the insurance, even though they, the broker of the insurance, screwed up.
Go elsewhere.

Geico got me a much lower rate, advised what I needed, and got me more coverage for my money.

I’m happy with Geico, since I switched from USAA but I’m not happy with this particular location, which happens to be the only one in town.
Stick to phone if at all possible.
I normally pay via debit card automated charge but I had an issue with my bank account so I went in to pay.
You feel like you’re in a collections call center, except you’re there to pay, not be harassed to make good on an old debt.
Worst employee there by far is Kerry, she made my first and last time visit very uncomfortable.

These people are kind of idiots. Or maybe today was just my unlucky day. My father-​in-​law asked me to take his car for a vehicle inspection while he is out of town. I called ahead of time to ask several questions in hopes of avoiding any delays as I was walking in with a 16 month old with a short attention span. I asked, «Do I have to make an appointment,» «I am doing this as a favor for my father-​in-​law – is this a problem?» A guy on the phone answered, «No appointment necessary, come right in. There is a box on the form to allow for non-​vehicle owners bringing vehicles in for inspections, so not a problem.»
So I get down there, and am greeted with a line of people. I wait for them to finish up and then continue waiting. A man came in after is immediately greeted by one of the four employees who are loitering up at the counter. I assumed he had some kind of status relationship with the business or perhaps he had popped outside to do something and then come back in, rather than admitting I was overlooked. I continued to wait patiently. But when a second customer walked in and was greeted and immediately and tended to, I started to get the rage. At this point, we’re talking 20 minutes of me waiting with a very antsy toddler. Not fun. Finally I walked up to the counter and asked one of the four employees hanging out there if they could assist me. They all exclaimed that they thought I was there with some other party. NOPE. Then, I explained why I was there and was told that I had to be a policy holder in order to do the vehicle inspection. Totally NOT what the guy on the phone told me when I called earlier. So yeah, pretty much a huge fail.