Gamestop

Close to home, awesome collectibles and fair prices for used items. Sign me up! My wife and I often visit the place when looking for a collectible or particular video game and/​or just to browse. Staff is friendly and knowledgable. I’m a fan!

All the video gaming consoles you can imagine and their respective games. Also, lots of collectibles, knowledgable staff and used, innnexpensive, but in good condition products you can buy if you can’t afford it new.

Horrible horrible customer service! I purchased a game for PlayStation 4 three days ago for full price. I called them today because I did not like the game very much and wanted to exchange it. I was told that they only do exchanges for used games. I could’ve purchased the game used for three dollars less. The manager told me that once you buy it new it’s your. On a $ 39 game he was going to give me $ 18 credit. When I mentioned that I was never told that the return policy was for used games his reply was lesson learned I guess. Thank you GameStop, you forever lost my business

The pop rockstar cashiers are unwelcoming and impose ridiculous trade/​sell values.
Same Pre-​Owned condition game on their shelves: $ 45, wants to buy my same game for $ 15?!
No thank you, continue ripping other people off and not me, never returning.

The staff at all of the locations have always been helpful. We particularly enjoy this location, during the holidays the college kids (UCF is across the street) are home so they don’t have a line out the door! The store manager Angel was very helpful when my son purchased his XBox One. He told us about all the add ons etc. which turned out to be quite a high value.
As a parent I appreciate that despite my complete lack of knowledge on all things gaming… the staff takes the times to answer questions and give advice on game titles the kids have talked about, played, or asked for.
The used games are always such a good value and we love the specials they are always running.

This is by far the best GameStop in the area. Great selection, friendly staff. They are always willing to help no matter what you are looking for, even my non-​gamer wife feels comfortable asking questions and finding games.

This is your typical game store with a host of games for all the newest systems out. It’s a cool store somewhere you can go to exchange or buy new games. I walked win and was not greeted by any associates, which is fine considering they were pretty busy with customers. Overall it’s a store that I can use for a reference for my gaming needs.

I am not a gamer, but I have some nephews who are. The technology that is dedicated to just playing games is amazing. I must say this store had their act together, they had multiple lines open and everyone was getting through swiftly.

Seldom do I find myself in a video game retail store and every time I do, I wonder why it exists. With digital downloads and cheaper prices online, the Steam model will surely put these places out of business one day.
Gamestop is a catalog with walls. It’s filled with unwelcoming employees that have a mediocre level in interest in really anything. Lines are long, game system demos broken, and warranty options abound (do people really buy these?).
What happened to the delightful experience that I used to remember? Visiting Gamestop used to be like going to a Chuck E. Cheese. So sad to see the fatigue of the digital age taking so hard a toll on a business that can’t out innovate itself out of a plastic case.

My husband and I shopped at this store for three years. It is really a great store! I was given a job that I was thrilled about at this location, but unfortunately we had to move. Managers Scott and Eddie are absolutely fantastic! Before I was an employee for a very very short period, they would always go above and beyond to help us out and get us what we were looking for. Out of all the GameStops in the UCF Orlando area, this is the number one GameStop!

Terrible Service. Been here a few times and the manager always tries to con you into something and rip you off trade ins. Also waited an hour for my halo 4 preorder. No organization. Had my roommate go to Best Buy down the street. Was in and out in 5 minutes. This place is a no go. Go to a different GameStop or just go to Best Buy.

I’ve never understood all the hatred for GameStop.
Yes, they buy low and sell high when it comes to used games — but isn’t that what any business aims to do?
Yes, they ask a lot of questions that can be a bit annoying. «No, I don’t want to pre-​order. No, I don’t want to sign up for the membership card.» But I’ve never come across any employees that have really pushed the issue once you’ve declined.
I’ve been shopping at this location for years — and during this time, some employees *have* been those stereotypical annoying gamer fanboys. Every now and then, you come across that guy that just has to take every opportunity he has to tell you how much he hates the console you’re buying a game for. But I’ve found that those employees don’t seem to last long.
The employees that I notice again and again here are friendly, knowledgeable and most importantly — helpful. They’ll help you find the game that you, or the person you’re buying for really wants — without the snide or sarcastic comments or the overinflated egos.
It’s not all sunshine and roses though. This location moved a few years ago from directly across the street. This storefront is at least twice as large as before (probably closer to three times the size) — and they now have two sets of registers — in the front and back. Still, they seem to usually only run the front registers. The problem is that on multiple visits, no one will be at the front registers. Head to the back looking for someone to ring you up and they’ll tell you to go to the front… where no one is there. Wait another minute and someone will wander up.
Finally, a tip for all the people who throw a fit about them selling «new» games in open boxes: don’t bring the empty box up from the wall. I always just ask for a new game by name, and they’ll pull it out of a drawer, cabinet or the back room. I’ve been doing this for years, and only maybe one time have I been asked to grab the box from the wall — and that was because it was literally (ok, supposedly) the last copy they had.

Best Gamestop around!!! The staff is knowledgeable and very friendly.
This location is across the street from UCF, and the college students keep this store well stocked with used titles. I always find what I am looking for here.
They also offer midnight launches on most triple A game titles.
You never find the long lines of parents and kids buying the latest Pokemon or 10 year olds begging for the latest GTA.
I had all but given up on Gamestop until I stumbled across this location.
very recommended

Lately, I’ve been trying to avoid these game stores since they prefer to pimp you used games over the new ones and will push you to pre-​order everything, but out of most of the Orlando locations, this one is well-​stocked.
It can get a bit messy and crowded but with the selection they have, it’s hard to beat this local store.
Although, I’d rather get my games from Best Buy or Amazon nowadays. ^^

The BEST game store around. The staff is über friendly and knowledgeable and so helpful. They have a great trade in policy and there’s rarely a time when they don’t have what you’re looking for. They are the best.