Fashions & Flowers by Flower Mart

HORRIBLE!!! Stay away!!! Do not even use this store as a last resort. Goodwill would be a better option than here. Saying they have bad customer service does not accurately describe the type of customer service you will get here. They lie and cheat you. They will yell at you and call you a liar (literally), when in all reality it is their fault. I don’t even know how this store has been around as long as it has with the type of non-​service you receive from them. Please do not shop here. There are other bridal and floral shops in the area with much better customer service. Save yourself the headaches and heartaches. Its your special day, and they will make the whole process miserable.

This was by far the worst customer service experience I’ve had! To go as far as writing a review because I would hate for anyone to go through what we had to. And i don’t believe anyone should support a business like this! We were in process of looking for a place to rent a tux for my brothers prom-didn’t want anything terribly expensive and just needed something that looks nice that would get the job done! So we shopped around and called them before we paid them a visit around 5:30 on Sunday (they made it very clear they closed at 6 and needed to be out right on time) we made it in around 5:40, knew what we wanted and just needed to be measured. As soon as we walked in the door and elderly lady (shop owner?) said hurry up we gotta go! And since there was a group of us she proceeded to say,“gosh, I hope there is only one of you that needs to be fit.” Talk about making it uncomfortable. We made it to the area to be fit and the lady that was actually measuring for the tux couldn’t have been anymore incompetent! The pants were obviously 2 sizes to large; he was swimming in the jacket and she kept saying she would alter it to fit him versus giving him another size to try because they all wanted to leave. Needless to say, an older gentlemen came into the room, it was probably 6 at this point, and said, «we need to wrap it up.» All while my brother was still being fit standing in an ill fitting tux! They obviously didn’t want our business so we took our deposit and left. The moral of the story– it is worth it on any given day to pay more money for better service, to work with people that actually care. We rented at Jos a Banks and they were wonderful! But that’s for another review! :)