Dust Buneez

I would not recommend this cleaning service. They did not show up when scheduled. We exchanged several text messages to arrange a mutually agreeable time. I arranged my day based upon being back to my apartment to let them in to clean. I sent a text message 30 min after they were supposed to show up to ask if they were still coming and got no response. I therefore called 5 min after that and got a voicemail. I have not since heard from them.

It is my constitutional right to my opinion and to leave a review based on that opinion. And I strongly support small businesses. This is why I never actually purchased the groupon and paid you directly rather than allow groupon to take most of your first visit. I am all for using the smaller businesses in an attempt to build them within the community. So in terms of a review– I feel compelled to leave one based on my experience. But as I type out how things went down– I have to ask myself on any other day not when I was dealing with such a bad personal crisis –what would have happened. So I am trying to remain objective and that is difficult. So this review is based on two separate parts of the business. The business that cleaned my home — versus the owner Stacy who I believe walked outside of the professional etiquette barrier that is expected in any business transaction.
The company cleaned my large home 3x over a month and half period. I thought they did a very good job on everything except my hard floor — which covers 100% of my home. But, I found the job they did to be so much better than most that I took the hard floors out of the equation and did them myself. I did not know that doing this made the cleaners uncomfortable. Yes, I waited until they finished a room and then ran the wet floor cleaner. I thought it was helpful to me to not have to redo them after they left. I looked at it as the job got done correctly and this is how I live my life. If something does not work find a solution. As a professional business person, I do not get held back by obstacles– so the solution to the issue worked for me. My tradeoff for tackling the floors myself was that the cleaners spent more time everywhere else in my home. To me, it was not a big deal as it took a minimal amount of time to properly complete the floors. For everything but the floors, I think your cleaning is better than most and I found it worth the cost. But, I am the one that wanted the floor cleaner used and not the method you normally use. So that request was 100% on me and so was my solution when the floors were not properly cleaned.
Now to address the aftermath — in todays society it has become very easy to attack someone in written word. That is not ok. I believe the internet should never give someone the freedom to say something inappropriate — especially when you are a business. It is very easy to misinterpret and misunderstand. So rather than comment on something that we both definitely should take co-​responsibility for — just remember in the future, just as anyone has the right to not request you back — you have a right to not accept any future business. Thats the only thing that needs to be said. One sentence was all that needed to be said to discontinue your cleaning my home. I took a step back and I can appreciate that there appears to be a strong miscommunication and language misunderstanding. I am a reasonable person who does not want to potentially affect a business with my opinion; but, I think it is important to understand that to succeed you must always remain professional. As a business owner– you can not make it personal — especially in writing. I only hope this will be an isolated incident. It is my opinion that you appear to be a hardworking person who allowed emotion to cloud judgement. I also live my life to forgive and recognize that everyone makes mistakes. I choose to believe that in retrospect you can appreciate that your comments were based on emotion and not a professional transaction. So I am giving you 3 stars because I think you did a good job on most of my home. I wish you good luck on your future endeavors.

I attempted to purchase a two-​hour one-​time cleaning. Things went well over the phone setting it up, but it was all downhill from there.
Dust Buneez changed the appointment time, and then did not show up at the new appointment time. When I contacted them there was no response for quite awhile. Then I got a text that said they could be there in another hour, which just would not work for me. I said let’s re-​schedule. Never heard from them again.
Do not recommend. Not reliable.

I bought a groupon for the Dust Buneez, 2 people for one hour. 3 People showed up :) They all did an awesome job! I told them my main concerns, and then let them do whatever else they saw that needed done. They were all self starters and didn’t really need me to tell them what to do. The Dust is gone, and my kitchen is scrubbed completely and my bathroom is sparkling. I’ll be a return customer for sure. Thanks ladies!

My first experience with Dust Buneez was EXCELLENT. I purchased a 2hr house cleaning service and I couldn’t be happier!
I’ve occasionally tried other local services in the area and have only been «content» with the work.
The 2 «Dust Buneez» that came over to my place (Stacy & Megan) really had a great eye for detail. They took care of every square inch of the bathrooms and kitchen. Nothing was overlooked and they didn’t require extensive instructions after they arrived. One thing that I noticed specifically, was that they got the dust off the baseboards, which is something that other services I have tried always seem to miss.
I think I’ve finally found my GO-​TO cleaning service!