Dann Carl IV, DDS

I just finished my invisalign treatment and it couldn’t have gone smoother. Faster maybe, but that’s the nature of invisalign and so I can’t complain! Dr. Dann really listens to what you want or what isn’t going as planned and makes all efforts to correct. Sometimes his staff left me feeling frustrated, but I think it’s because many were new or inexperienced.
My absolute favorite tech was Rody — she always made my experience easy, fast and fun. The office is extremely busy, but they always get you in on time and out as fast as they possibly can. It’s a well oiled machine.
The front desk girls always made every effort to work with my schedule and were forgiving on days I was running a bit behind. Someone mentioned on here that Amanda’s tone can be harsh, I thought the very same thing — but she is very good at her job. Sometimes people can just have a naturally unfriendly tone (I know because I’m one of them).
Billing was a breeze. After they billed my insurance, they put me on an interest free payment plan for the balance until our flex spending account was replenished.
When you «graduate» they give you a cute little bunch of balloons and some goodies — that was a nice touch… even for a 30-​something year old. :)

Dr. Dann and the treatment staff are pretty good. They would have received five stars but their front office is rude and obnoxious. they act as if we are a bother rather than providing good customer service. In particular Amanda, her tone and spirit of mannerisms is unfriendly and cold. This made me decide to take my second child to another orthodontist. Which by the way was significantly cheaper. But, I would reemphasize that Dr. Dann is awesome. It is boutique prices you will pay but his service matches… minus the front office staff.

Dr. Dann and staff are awesome! My daughter enjoys her braces and going there which is a shock because I dreaded going to the ortho at her age. Great job with the atmosphere, games and brushing station. The appointments are very efficient and I never feel like we wait long. They are also involved in charity work like ACS and it is great to see their teamwork at events!

Let me start by saying they have an AMAZING STAFF! I have been with them around 2 years and they are so great with working with any kind of schedule, they are also fantastic with immediate attention whenever there is any issue at all. By far the best Orthodontist. All of my friends that come with me always comment on how nice the office is. Oh and I know I already said the staff was amazing but that does not even do it justice, literally the epitome of professional and at the same time they make you feel so comfortable.