Crowne Plaza Orlando-Downtown

All around, not good… Stayed here on a business trip, and definitely not up to par with the Marriott’s or Hilton’s that I usually stay at. Price was not any better either. It all started with check in. Arrived at 3:15 pm and the computer system ‘was down’ and they were unable to check people in. I can understand that happens. We had about 75 people staying with them from our company, and were given some attitude and told checkin wasn’t until 4pm and told to hang out in the bar… Although it is located near a freeway, it is on a one way street and you have to do drive around a bit to get to it depending on what direction you are coming into it from the freeway. The room wasn’t bad, HD TV, but the road noise was very loud… The bed was creaky and not very comfortable. Not your place if you are a light sleeper. The surrounding area is not the best either. Not a lot of good food nearby if you are walking. I also had multiple issues with my door key not working. Doesn’t sound like a big deal until you have to get to a business meeting and have to wait 30 min to have ‘engineering’ let you in, and then when you get back from working a customer event at 1:30am and just want to sleep but again can’t get into your room, it is an issue. I would recommend that you look elsewhere unless it is your last and only option…

Didn’t stay here long enough to make a fair review, but from my short experience it was rather nice. The valet guys were all very nice –that is if you leave them a good tip, otherwise they will not want to converse with you (a friend tipped them badly the last day and they avoided being social with him, lol). Walking into the lobby, it is extremely beautiful. The pool and hot tub is a bit over chlorinated, but whatever. We got two rooms here –very nice and clean. The Wifi works great. Minus one star for the bathroom. It was extremely small and strangely constructed. The countertop was made so that the door would barely be able to close. It felt cramped in there. It’s close to the restaurants in the DT area — about a 15 minute walk. just don’t go alone because it gets sketchy… had a homeless guy warn us about certain areas, then ended it with «don’t turn anywhere» Not sure if I should’ve been scared outta my mind with his warning or if I should’ve been lmao, lol.

Second time staying here. Great location, easy access to I-​4 and downtown and affordable. The rooms are nice and clean. Staff is nice. I’d definitely stay here again if I want to stay near downtown and close to Colonial. Self parking is $ 17 & valet is $ 20.

This place got 4 stars because of the service. The staff will make every attempt to make your stay pleasurable. Not the primest of locations, but was very serviceable for what we needed.

Love this hotel. Stay here often and so do my clients, family and employees. Just had another great stay. Everything is great. As a Platinum member, we’re always offered complimentary upgrades and perks. Highly recommended. Will stay again.

Three stars is a pretty fair rating for this hotel. It’s kind of an odd bird. Like for example, the shower. Yep– 5 shower heads are nice, however, mine were grimy and gross and not very appealing (see pics). That’s a good example of the rest of the hotel.
Pros: nice room. Comfy bed. Spacious layout. Updated.
You can park close to the lobby (self park and valet both are for a fee) The restaurant has pretty awesome food.
Hotel management and BITE management: take note– the only reason for 3 stars and not two was Suzy the bartender. Pay her– because if your bar/​restaurant suffers, literally no one will have a reason to stay here during their trip. She was the only personable soul that I dealt with in my 4 night stay.
Cons: the employees I have encountered are less than friendly. Ironically, the worst was the front desk staff. I had a couple of simple, non intrusive needs (bought a bottle of water, needed change to tip the housekeeper) and the two times I was there it seemed like I was a bother.
The reviews about the noise are spot on. It’s super close to the highway. And there is a nightly train which I have not seen mentioned yet, but each night around 11, here she comes. It seems they have taken measures to try to counter this (weird, window shutters that look like closet doors) but to not much avail. I guess they tried.
Bathroom privacy. I’m going to add a pic of this if I can remember, but there isn’t any bathroom privacy. The door is a «swing» door, like at the O.K. corral bar, and there’s a window over the tub that opens to the bedroom. It’s just… weird.
It also has a 13^th floor. You don’t see many hotels with a 13^th floor anymore. I happen to be staying on it– so let’s hope on my last night here I’m safe!
All in all, there’s some good, some bad. But I won’t be back. It’s located right at the edge of a seemingly pretty bad part of town, and overall there’s just no draw to stay here again.

Hotel By the freeway. bad idea. You can hear the freeway in any room of the hotel and there is no escape from the noise. If you are a light sleeper do not stay here. I changed my room twice and management was rude. Overwall it sucked.

Great stay! For what it’s worth, the pricing was affordable for downtown and provided several amenities to use. Friendly staff members (valet and daytime shift front desk) and interior/​hotel rooms are well kept– flavored fruit water in lobby and fresh WSJ on every floor (the small things).
My only 2 things I’d say to improve are the nighttime shift staff’s service and the water heating in the rooms. The staff member that assisted us situated our room good but at least should smile more when attending– felt almost like he didn’t want to be at work that evening (for sure, to take some notes from the daytime shift staff– was always greeted every morning when I passed by desk). And, the water heating in our room was faulty at times– to heat up water, at least in the shower, took about 3 – 5 mins. Not such a huge bother but definitely a quick look at the heating system for future reference.

This is a very nice looking place, but they need to work on fixing some of the room items. We stayed two nights in a suite and the room was clean. The problems that I did not like was that the phone did not work and the shower switches between rain and wand and the switch did not work. I would stay here again if I can find a good rate.

I booked this hotel last minute so we could stay the night after a concert in downtown Orlando. I really wasn’t expecting much more than a moderately clean place to sleep and mild mannered efficiency from the staff. What we got was 5 star service from every staff member we had contact with– valets were quick, efficient and polite, the front desk was cheerful and helpful, and even the maids were all smiles when seeing them in the halls. The bed was comfortable, so much so that I asked the manager where I could buy the pillows (he emailed me with that information later, as he had promised). The room was clean and up to date, bathroom was nice, standard amenities (the body lotion smelled great!). The pool and spa was clean, private, and relaxing. Breakfast was buffet style continental, or a selection of items made to order. The restaurant wait staff was great. The food was average for a breakfast buffet. My only complaint there was that it cost $ 15 per person for the buffet– a little overpriced, if you ask me.
I read that other reviews mentioned the noise from the interstate. I will say that the noise was noticable, but not so much that it was annoying. Our room was North-​facing, while the highway was on to the East of the hotel, so maybe that helped. I honestly had no trouble sleeping as the highway noise was no worse than the noise from any downtown hotel in a busy metropolitan area.
We plan to return to this hotel if we need to stay in downtown Orlando– 5 star service, 4 star amenities for a 3 star price.

Hotel its self is nice. Staff is friendly and room service is ok. The room was nice as well. The major issue is its right next to the highway and very difficult to sleep with the road noise. Unfortunately I won’t be staying here again due to the noise.

Purchased a two twin bed and told the other couple staying in our room could «sleep on the floor» …I rarely get angry but talk about spitting in my face… never again… manager did some damage control and was cordial but that comment alone is enough to never stay there again

Just a warning: This hotel is located right next to the I-​4 highway and the traffic is extremely loud during the night. I had the worst sleep ever during my stay.
The balcony doors are not sealed properly and it feels like the cars and train is right inside the room. What’s dumbos that there’s not access to the ‘fake’ balconies, so really they should just put a soundproof window there.
The room itself was tidy but you can tell the renovation work was patchy. The paint on the walls were uneven and the roof of. My washroom had dark spots all over. There were ants crawling on the hair dryer — note to self: don’t put your luggage on the floor.
I find it surprising bottles water is not complimentary in the room, everything is extra for purchase. The only thing that was free with the room was the wifi internet. Even parking costed us $ 18 per day.
Just solely based on the noisy traffic, I don’t think I will ever stay at this hotel again.

I stayed at this hotel for almost 3 weeks before it became clear that they would prefer not to have business travelers use their facility. Internet went out while we rented a conference room, it was freezing inside, when we asked them to turn down the cold, they turned it off. So then we were sweating during our meetings. Turn it back on, freezing, back off, sweating; ad infinitum…
The house keeping staff repeatedly brought dirty, crusted mugs up to the room which was a top floor king suite. The microwave in the room wouldn’t rotate while operating. The Valets are aggressive and harass you (especially the short one with the really pockmarked face). Their business center doesn’t have a color printer and the free drinks they gave us as a consolation expired faster than they could be used. Oh, I also killed a palmetto bug up in the room.
For a hotel whose employees complain when business is slow, one would think they would be interested in retaining long-​term travelers who need a place to do business and are willing to spend thousands and thousands of dollars to do it comfortably.
I’m now in a hotel out on International Drive where for a third of the nightly price I have access to my own laundry machines and don’t have to pay out the nose for someone to remove garbage from outside my room, which is the most reliable thing this hotel will do for you. Oh, they have a good Media Noche, but every other item on their menu is prepared terribly — including the turkey burger, steak burger, fish and chips, and eggs Benedict, the Benedict in particular they can’t properly poach an egg so it doesn’t have snot-​consistency egg whites.
I stayed in the Crown Plaza hotel in Guatemala City and found it to be a wonderful experience. In contrast the Crowne Plaza in downtown Orlando is the one that belongs in a third world country.

Crappy hotel that is obliquely positioned next to I-​4 in a not so convenient part of downtown. They’ve set it up where you are forced to use the hotel’s valet service for $ 20 on your way in or have them condescendingly allow you to park yourself in the very same lot where the valeted cars are left for $ 17.
There is construction everywhere you turn and nothing is within immediate walking distance. A cab needs to be taken, especially if visiting the bars/​clubs in the area. The lobby is modern and fresh but that’s where it ends. The rooms, although remodelled are lackluster. The old 70’s wall texture was left and painted over. This is visible in the rooms and hallways. The ceilings were noticeably scraped to remove perhaps aging popcorn texture but poorly refinished and painted over as if it wouldn’t be visible. Our rooms ended up being single king beds when the booking specified for double beds. We were told that nothing could be done since they were sold out and that a refund was impossible due to a non-​cancellation policy.
The rooms had garbage beneath the mattresses, looked like the underlying carpet hadn’t been vacuumed in over a year. Cable tv included was laughable at best. Unless you enjoy watching 15 analog channels on a brand new led tv. Not a single hd channel to pick from. What a waste. I found this Crowne Plaza to be a poor representation of their brand, although it’s a hit or miss in this day and age, even when booking through reputable chains due to ambitious property owners simply looking to cash in on everything they can. I couldn’t help feeling like this after leaving especially after prepaying $ 360 for two rickety rooms. Toothbrushes, toothpaste, combs, and common toiletries weren’t even provided. Just toilet paper, towels and soap. Not even a vial of shampoo was thrown in. Crappy hotel with poor service. Period.

I had friends staying at the Crowne Plaza and I managed to shack up with them for NYE. Honestly, I did try and find my own hotel room but that was impossible as everything was heavily booked in advance.
Overall the rooms were nice and the staff even nicer… though don’t attempt any night-​swimming in the lobby fountain… apparently the security will not allow this lol.
Parking is very strict and offered for $ 17 a day (self parking) or $ 20 a day (valet). I chose to self park as the parking lot is about a 30 foot walk.
Hotel does offer complimentary shuttle that will drop you off in the downtown area (and even pick you up!). We used this service extensively since we were doing quite a bit of drinking, and were thoroughly impressed.
Only complaint would be the elevators which seemed to take way too long!

For business, yes. For Disney, no.
The location is in downtown, so convenient to many businesses. Not the best area, and very sketchy and classless clientele. Not really a kid-​friendly environment. Kind of a cold feeling to the hotel, not very warm and comfortable, or exciting for that matter.
Housekeeping doesn’t do a great job. Many things left to be desired. My room didn’t feel clean and I wasn’t necessarily comfortable over my 6-​night stay.
Ask for a high-​floor room to minimize highway traffic noise.
Parking is $ 15 a night for self-​parking, and $ 18 for valet.

The hotel itself is a nice, newly renovated and clean hotel. These are the reasons I will give this place three stars. They don’t tell you until you get there you have to pay $ 15.00 a night to park or $ 18 to valley.
I went to the restaurant/​bar for a late night dinner. Ordered hummus which was unbelievably terrible. I also had lettuce wraps. My co worker had the ribeye. No one else was in the restaurant at the time we ordered and it took 35 minutes to get the food. We were eating while they closed. A hundred dollar dinner I would say was worth 20 – 30 $ at best. Will not eat here again. The bartender Sammie was awesome and friendly though!

Das Hotel sehr zentral gelegen was für einen potentiellen Parkbesucher gut ist. Leider ist durch die Lage die Lautstärke dementsprechend. Vor der Tür befindet sich die I4. Die Fenster des Hotels sind leider sehr dünn und nicht abgedichtet was eigentlich zu erwarten wäre. Hinzu kommt die laute Musik des Empfangs bzw. der Einfahrt.
Die Zimmer an sich sind sehr gepflegt, sauber und mit kostenlosen Wifi, Flatscreen TV und Netzwerkanschluss für Laptop ausgestattet. Das Personal ist sehr freundlich und zuvorkommend. Es gibt 2 frei zugängliche PCs mit Drucker an dem man seine Tickets für die Parks ausdrucken kann.
Valetparking kostet 18 $, normales Parken 15 $.

As a frequent traveler, I can say that I had an overall nice stay at this hotel, with the exception of one thing (keep reading below). A colleague and I both stayed here recently and the hotel looks like it was recently renovated, or at least well kept.
There is a parking fee for this hotel. I do not know what the amount was exactly, since my colleague had the rental car. I checked in late after attending a convention in the area first. The hotel is well lit and welcoming. The front desk is a little oddly placed, and a bit small (just a small counter).
I had a spacious King room with a L sofa, wet bar with microwave but no refrigerator. The bathroom was decently sized. The room has faux balconies — not accessible as the doors are locked for safety.
Other pros were free wi-​fi access, and the bed was very comfortable. The room itself had standard furniture, it had crown molding and the walls were painted a light lime green and no wall vinyl which is more commonly used. There was a circular coffee table in the room that wasn’t secured down (see photo) which to me — screamed an accident waiting to happen.
Room Service — was standard but I did not enjoy the food. I ordered two starters and the calamari came cold and wasn’t fresh tasting. Also ordered fries/​steak tips on the menu and it was only good halfway through.
The only big downside I encountered (and as others have mentioned now that I read them) is that the hotel is located right off the highway and it is NOISY. I’m usually a light sleeper and it took a while to fall asleep because of this. And, I think it was on my third night that I heard the TRAIN at some ungodly hour like 6 a.m.
I could have probably found a better rate in a different/​nicer part of town, based on what I paid for the length of stay. The hotel is nice, but based on the noise from the highway, I probably would not return.

Needed a place to crash after Unilocaling it up with some pretty cool yeeps at Collen’s Bohemian Bash. Priceline is my friend when it comes to last minute hotel rooms. Found this one probably about 2 hours before I checked in. Also got a good deal for my in-​laws at the Crowne down closer to Disney when they were in town for Thanksgiving one year.
If self park is an option — take it! It’s very rare you don’t have to pay for parking in Orlando and self parking is definitely the cheaper deal. Check in was quick and painless, got my key and I was on my way. The room was spacious. Lovely little sitting area with room for a third person if you’re trying to save some funds. Love that the bed sat higher than the average hotel bed. Made me think about possibly raising my bed at home.
While I like that I had what looked like to be a door that went out the pool, it was locked and not able to be opened. Boo! I’m one that likes to wake up as the sun comes up rather than a harsh alarm. Quite disappointed with the bright flood light that happened to be right above my window. Oh well.
Would I stay here again? Probably. Definitely putting it in my list of options when a room is needed in downtown Orlando.

Es el hotel en el que nos alojamos cuando fuimos a ver Disneyworld en Orlando.
Está situado a unos 25 minutos del aeropuerto internacional, sin embargo, tienen servicio de recogida desde el propio aeropuerto, lo que resulta muy cómodo ya que, al parecer, no está facil llegar hasta el hotel (un día que cogimos un taxi para volver al hotel, éste se perdio).
El parque de Disney está a unos 40 km del hotel pero disponen de un microbús que te lleva por la mañana a los distintos parques y te recoge a la hora de cierre de los mismos, lo que es muy cómodo (sobre todo cuando recuerdo las grandes colas que se organizaban para coger un taxi).
Además, el hotel tenía una piscina al aire libre y un jacuzzi que estaban abiertos las 24h del día. Era muy agradable meterse al jacuzzi después de volver agotados de los parques Disney.
Las habitaciones eran enormes (nosotros eramos 4 en una habitación) y los desayunos tipo buffet. Además, si vas con tu propio coche o uno de alquiler también disponen de aparcamiento gratuito.