Connecting Point Computer Center

Called this place up after Apple online tech support recommended them as an authorized repair shop. The guy who answered the phone didn’t even let me finish explaining the problem before he cut me off, said, «take it to an Apple store. There you go. Bye.» and hung up.
As an authorized shop they’re supposed to cover repairs under AppleCare but weren’t the least bit interested in even hearing about the problem. I even contacted Apple again to confirm that these guys should’ve been able to help me. I wouldn’t bother contacting this place again for any type of service, whether in or out of warranty. You may have to wait a few days to get an Apple Store appointment but at least you won’t get an attitude from the technicians.

I went to their location as published on their website. When I got there, there was a sign saying they moved to a new location. I drove to their new location, and the office was closed and no one answered the phone despite the rep telling me on the phone yesterday, and on the website they open at 10 am on Saturdays. Not so.

Excellent service, very reasonable prices and really honest approach.
They solved my crisis and prevented a huge disaster.
Highly recommended.

My trusted iMac had a hard drive begin to fail, i took it into the Apple store and they directed me to Connecting Point. The guys were friendly and they replaced my hard drive ad rescued my data! Although it took longer than I expected, the price was reasonable and I got my personal photos back!

I love my iMac. My wife would be a bit jealous if it weren’t for the fact that she feels the same way. Needless to say, I wouldn’t let just anyone work on my iMac. My iMac is about 5 years old and I needed a memory upgrade. I was terrified to learn that Apple did not currently carry the memory that my iMac required; this meant I would have to trust my beloved computer to some independent repair shop. I was not happy.
A friend recommended Connecting Point Computer Center. The retail space was clean and well kept, the staff was friendly on the phone and in person, and their service was phenomenal. I really could not be happier with the overall experience. The RAM I purchased was reasonably priced and had a manufacturer’s warranty. Connecting Point also installed and tested it for free. They warned me that it may take two or three hours to fully test my iMac, so I was pleasantly surprised when they called me in about an hour to tell me that my iMac was ready to be picked up.
Excellant customer service, great prices, and quality work; if you love your Mac as much as I do, it would be foolish to take it anywhere else.

My iMac hard drive crashed with years of personal, work, and school files on it. My back-​up hard drive (Seagate HD with Time Machine on it) also had major issues that made it impossible for me to recover any of my files.
The people at the Apple Store at Mall of the Millenia couldn’t help, but they recommended Connecting Point Computer Center to help me recover my files from my original crashed hard drive. I paid the extra fee to have them expedite the recovery process, and within 5 hours they had my computer 100% back up and running with all the files, applications, preferences etc. recovered from my old hard drive and installed onto my new hard drive. Now it’s like my computer never crashed. Well worth the money.
I highly recommend this business for Apple data recovery, or any other Apple repairs. They were extremely knowledgable (more so than the kids at the Apple Store at Mall of the Millenia). There was no wait, no lines, no crowds and they were very friendly.
I highly recommend this place!

I had a MacBook malfunction and needed a fix. I found Connecting Point on Fairbanks was an authorized service dealer. They are within easy smelling distance of 4 Rivers, but they will be moving soon. I was told to expect a week before getting it back, but the work was done in just three days.
Shawn who works up front is a cool guy, an Apple Tech by day, and a lounge singer by night, going by the name of Shawn Paris.
Taking one star away because Connecting Point asked me to call Apple for a Customer Service ticket which would save me $ 129.00. I did, and the Apple folks were confused as to why the business didn’t call it in themselves. Still, the experience was fine, and it doesn’t cost me a dime.