Coach Factory Store

I was exceited to be at the Coach factory store. Ready to spend money. They had no purses. NO PURSES. The few items they had, were priced well.

3 stars because of the people traffic in this outlet is outrageous.
I went straight to clearance and wanted to know how much the purse is, she knew right away and gave me the price. It was packed and the line was short.
Go Early!

This nice outlet store has some good buys. I have bought my wife some nice shoes and bags here, and she really enjoys their stuff. Sometimes they hand you instant discount coupons when you walk in for extra savings. The store is very neat and easy to shop in.

Four stars alone for having the biggest shoe section for a Coach Factory store! There were a lot of cute pumps and sneakers that I rarely see at other Factory stores.
The rest of the inventory is rather standard. I like that they often do 50%+ off the entire store so you can get some nice deals. There are a ton of wristlets here. The Coach Factory styles aren’t really my thing though — some of the styles are really outdated or appear really cheap looking.

Coach doesn’t get any cheaper than Black Friday. $ 500 Leather Coach bags for $ 140.00 is a real deal. Inside of the store, its complete madness but you can’t beat the prices. Checkout was smooth and I was able to accomplish the mission.

Why do my relatives always want to go to the Coach outlet when they’re in town? Ugh. You’d think they were giving purses away the way people react at this store.
It’s good people watching, to say the least.
Personally, I don’t know if the deals here are really all that. Every time I have been they are giving out extra % off coupons at the door. So why not just discount everything on the tag and be done with it? Shopping psychology I suppose. Coupons make people crazy.
So find the comfy chair by the shoes and observe the madness.

Always something good! Thanks Tony for the great customer service!
I think this location in Orlando is better than others. It definitely seems to have a different selection than my store in Ellenton. the Coach staff are always super nice but this store stands out for me due to their selection. It’s probably fortunate that I live in Sarasota otherwise I’d be shopping here much more frequently.

My aunt loves Coach so I got her a leather bag for her birthday, she didn’t like it because it didn’t scream enough «C C C C» all over it. So I had to return it, the guy was so rude and obnoxiously loud as if he was screaming at my face. I had to step back to dodge his saliva flying all over the counter. Talking about going all bipolar at work, terrifying sight. He made me wait for 15 minutes when he went to the back (to wipe off his saliva, i supposed). As soon as I got my refund, I flew out of that store like I just saw a ghost.

Instant winner for your lady, day after thanksgiving is a must but bring her an make sure to bring a big budget because she will go on a «discount» spree!!! Long lines around the holidays and unfriendly staff coupled with disgruntled employees make for a very unpleasent experience. I will not be coming back to this place unless I have to.

Hoping I’m reviewing the right one. this is in reference to the outlet store.
CUSTOMER SERVICE: This part could be taken both ways. This one does not have the most highest rated customer service, but I don’t really need someone holding my hand while I browse for a bag. I’d rather have them leave me alone than keep offering assistance, in this case. The actual coach stores (not outlet) has far more outstanding customer service, they are there for your beck and call, but if you are capable of doing your own browsing and math the outlet isn’t that bad. I haven’t experience anyone that was rude, they just aren’t over enthused to assisst.
CLEANLINESS: I usually go there at night, trying to avoid the mass crowds, they don’t clean up too well, the shoe section is like World War III, so if you’re looking for shoes, you’ll probably get irritated, but I’m usually not interested in the shoes. Occasionally I’ll notice a drink cup a customer was too lazy to throw away and placed on the shelf. that will go untouched for a while.
DEALS: I never go here unless I have a coupon, without a coupon, you can get like 20−40% off the Coach Retail Price. Now, on the days preceding and following a holiday (Easter.Mother’s day… Labor Day… Thanksgiving.Christmas.you get the idea) They hand out coupons, an additional 30% off. or 40% off your purchase (Black Friday they had an additional 50% off). This is what brings me, they usually have a decent selection and a big clearence rack – usually marked down 50−70%.
The coupons are taken off your purchase price, not added to the discount %. (If a salesperson tells you otherwise, then ask her if a purse that’s 50% off with a 50% off coupon makes it 100% free.)
Basically, It’s kinda like the Walmart of Coach. Yeah it’s probably a little bit messy, but you could get a good deal if you time it right!

Maybe I just had way too high of expectations for an outlet store. I’ve definitely experienced better, that’s for sure. I really didn’t think the deals were that great, and the selection was poor.