Burger King

They always get our order incorrect. It’s so frustrating since we live about 10 miles from them and it’s pointless in driving back since it’s so far. They are the closest ones to us in Moss Park.

No such thing as «fast» food here. Took 20 minutes to get my order which was originally an eat in order. After waiting and watching four orders come before mine, I finally asked what was going on. An apology was given and fries moved up to large. I specifically ordered no mayonnaise since I am allergic to it and of course, I got tons of mayonnaise. I immediately placed a call to the corporate office and left a complaint. I was promised a call back from the district manager. Four days later and no call back, I called corporate again and left another complaint. Now they are sending a coupon but I never want to go back here again. Unfortunately I love Burger King brand this is the only one in my area. There is always an issue. They were out of most of the drinks, the ice cream machine never works (couldn’t use a coupon), and if you want hot food don’t go at night. Horrible place to go. If I could I would give it 0 stars. I highly recommend the Wendy’s down the street, they have this place beat in every way.

This place is terrible… I went with my family and it took 15 minutes for our food. So slow and the food was gross

Out of something we want everytime we go. They were out of onion rings twice. We are done with the place.

If I had an option to put negative stars I would. This is the worst Burger King ever. They are slow and can’t even get the order right. The kitchen is disgusting the fries don’t even have a warming light and they left the chicken fries in the basket above the fryer that’s how they were giving them out. I watched them drop a bag on the floor and pick it up and still serve it. Also when I brought my burger back after waiting over 20 minutes they took it from me and put it back on the sliding thing where they keep them like they were going to serve it to someone else. Then when you call the number to complain it goes to a sprint phone and straight to voicemail. Worst place ever. There was 4 people working 1 at the front register 1 at the drive thru handing food out and 1 that was making fries and the manger on duty was taking orders in drive thru and making the food. Don’t go here. I will be complaining to someone

Horrible service. Got my sandwich wrong again. Repeated the order 3 times. The fries taste like yesterday. How often is the oil changed? Needs new everything from ownership down. Avoid. Avoid. Avoid.

Just the worst. They are slow and always out of stuff. It’s become the running joke in my family. Why go they’re, because they will be out of burgers.
One time i was annoyed at not being able to get onion rings, and the shift Manager spends several minutes complaining about the owner, how cheap he is and how he under orders everything.
How this location survives is beyond me.

If I could give a zero to this place I would. AVOID AT ALL COST!!! The first time I went there I asked for a sandwich without mayo. What did I get? A sandwich with EXTRA mayo. They left the tag on the sandwich so it was made in right just made wrong. Tried to call and no one answered. ALL DAY!!! Actually thought it was a cell phone from the message. Went back the next day and just got my money back. That manager was rude, like I am the one who messed up. Decided to try it a few weeks later and SAME RESULT!!! Went through the drive through and got cold, hard fries and a cheeseburger with no cheese. Also asked for a small combo and got a large. And the manager was the one manning the window. Luckily I checked my order before I left. Pulled into a spot and went inside. The manager seemed more upset about the fact that the door was unlocked than thier mistakes! Just got my money back but they still charged me for the soda. Stay away!

It’s funny… as soon as I saw the 1 star, I knew it was the Burger King near my apartment. This place is SO SLOW. I always have to wait and they bring my food out to me. Got a bacon egg and cheese croissant and there was no bacon. Blah. Boring… just not a huge fan of this location.

PLEASE READ THIS!!! CONTACT THE CORPORATE OFFICE. I DID
Company reply)
Dear Mr. XXXXXXXX,
Thank you for taking the time to inform us of your recent visit to a BURGER KING® restaurant.
To ensure that we can forward your comments to the correct restaurant management team, please indicate which location you visited.
Please write us back with the full address of the restaurant.
To provide this information please contact us back at
Thank you again for sharing your feedback. We look forward to serving you again soon.
Kind regards.
BURGER KING® Guest Relations

This is the worst drive thru ever. I’m not sure how it’s still around and they are always out of things!

Worst place ever. They are always out of anything you want to order and the staff is horrible.

This BK Stinks, usually the line is long and slow.
Tonight I order 2 Whopper meals… They out of tomato’s, and even pickles.
French fries ice cold, under cooked. AND The place is disgusting.
They don’t put the store # on rcpt — so you can not do an online complaint.
The phone # listed on rcpt is not the store, but a full cell mailbox.

This has to be one of the worst BK’s in Central Florida. I decided to stop in today to get a Bacon Cheeseburger after a long break from this location and unfortunately nothing has changed. Upon entering, the first thing I noticed was the two garbage bins filled to the top and overflowing. Mind you, it was only 2pm and it seemed the garbage had been there since yesterday. There was a strange smell inside the restaurant and it was probably coming from the garbage. The soda station was in disarray as well. The soda machine lid was off and resting against the actual machine. There was napkins and other garbage on the soda counter, I took pictures of all of it and posted them. I decided to order just fries and they couldn’t even get that right. They were somewhat warm but definitely not fresh and hot. This is the last time I visit this location, it seems management has completely given up or just doesn’t care. Zero Stars!

Worst Burger King. It is rare I go for fast food. They never get the order right– argue with each other over personal stuff (I just wanted fries– don’t care to hear about you paycheck and how it sucks). Manager woman tried to fix things but it’s consistent lack of minimal fast food service.

The WORST service, food, and not sure we have ever received an order that was correct. Never attempt to use the drive thru for a «quick» bite. You will be waiting forever. The managers never seem to care that there are lines, unhappy customers and never one apology for the long wait times. Drive two minutes down the road to the next place and eat.

If it wasnt for being so far out of city. I would drive somewhere else. The first time gave them a pass fpr being slow and giving me stale nuggets, the fries were almost empty. Second time 25 minute wait

Nastiest burger king I will say its a clean restaurant but the food sucks, constantly had problems (getting someone else’s order, fries cold, burgers taste like their hours old) Do yourself a favor spend a few more dollars and go to 5 guys

This Burger King need lots of help in customer service and managing their food better. First time I visit & I think the last time for a while because even the food was descent, well the freshness just didn’t seem there. When I arrived @ the drive thru window the guy told me just a minute be right out, be right out ended to be around 5 – 7 minutes on 1 order combo meal. Fries were stale. You Unilocalers have been warned.

They refried old fries. Yuck!