Buena Vista Suites

2^nd time staying & are already planning our 3^rd trip next year. The staff is great! The rooms are beautiful! The pool & hot tub areas are amazing! I didn’t think it could be better but they just recently added a market place with Starbucks & ice cream! I would highly recommend this location for anyone wanting to be close to Disney parks but not stay in the park. My kids absolutely live it here!!!

This hotel is a perfect spot to stay at if you are visiting Disney World and do not want to stay in the parks. It was clean, spacious, and had a great free breakfast every morning. I will stay here any time.
Also, I forgot an item in my room and the front desk staff was really helpful in helping me retrieve it after getting a hold of anyone in housekeeping seemed unlikely. Thanks for all the help!

Stayed a week here and everything went smoothly. Housekeeping was on point and the complimentary breakfast was filling! Kept us going everyday. Highly recommend this place and the proximity to Disneyworld was perfect considering the savings.

The beds at this hotel have bugs. I’m covered with bug bites bring insecticide or repellent if you decide to stay.
My room and bathroom were dirty and some of the towels as well.
The first nite they gave me a room where someone was already sleeping.

Pretty nice all in all, clean except I noticed there were a couple of bugs near the windowsill and Ice cream or something from a previous guest on the curtain. I liked the seperate living area in our room– was convenient with two children. Free buffet breakfast in the morning and free shuttle to Disney.

This is a disappointing hotel. The room is in desperate need of updating, from floor to ceiling! The area around the tub has black markings — mold? Although the thermostat is set at 60 degrees, it’s 76 degrees in the room. Called twice and still no solution. Lamp light bulbs were burned out. Location is the only plus I’ve noted so far after two days. Can’t wait to check out.

Worst hotel I’ve ever stayed. Service is terrible. Only one friendly person, Carlos, at the front desk was great. Not one other friendly experience. Bueno Vista Suites needs to provide their employees with customer service training or do a complete house cleaning except for Carlos and Tondra. The rooms are filthy. Carpets have gross stains. I couldn’t bare to walk on the carpet barefoot, It was so bad I laid a path of towels down to walk throughout the suite. The plumbing was broken in the shower. We reported it and asked if they could have it repaired while we were the parks, but we requested no maid room service. The attendant not only was rude about it, he flat said NO we can’t go in the room if you have the do not disturb sign on the door. We said «well can’t you make a note and document that we, as the guest, request no room service? Because we need plumbing repairs in the room? «He said No. At that point we had received such horrible service already my husband just told the man fine this is typical for the service we have received this entire stay at this hotel. We proceeded to leave the hotel for the parks, Obviously upset and you’d think the guy would reconsider and try to make it right, but no he let us walk right out knowing we have a plumbing issue that needed repair. The issue was that the shower faucet flew off the wall while I was showing and hit my leg. That night and next day we had to shower in the tub with water shooting straight out of the wall from a copper pipe. The shower head did not work. We will make do as this will be our last night of a seven night. We missed breakfast. I called room service for a pot of coffee. I wait 30 it does not show up. So i call to check on it. Tondra who is very sweet said she has not record of room service. She took my order for a pot of coffee and 15 minutes later I get coffee. Five minutes after I get another knock at the door and its Tondra with coffee. I tell her they just came. She said how much did they charge you. I told her it was 9.00. She said it came from the hotel next door which buena vista also owns and that it why it took so long she said they should have told me. They didn’t. Tondra assures me I will not get charged twice. Tondra and Carlos were the only good things about this hotel. There are so many hotels near Disney you have many choices. I highly recommend you steer clear of this place.

Breakfast was so bad my family and I had to go to Dunkin Donuts, wouldn’t recommend this hotel

Stayed here for a girl’s trip for a long weekend. The price and location was pretty good. Close to everything Disney.
The outside and the lobby were very nice and I couldn’t wait to see what the room looked like.
A little disappointed! Upon walking in, there’s a living room area with a TV, sofa, desk, microwave and fridge. Super cute. The bedroom had 2 queen beds and a another TV. Essentially, it’s perfect for 2 gals!
Upon a little closer inspection, I noticed that the room definitely needed some basic TLC. The shower curtain was ripped and the tub itself needed to be caulked a little better.
The walls and the door were scratched and marked up. I called the front desk to let them know that the ice machine on our floor was not working and told them again the next day. At check out, it was still not working.
The free breakfast covered the basics. Scrambled eggs, cereal, bagels, Danish and depending on the day, sausage or ham and hash browns or diced potatoes. There was also someone frying up eggs for those that wanted those. There was a one fresh fruit daily as well, grapefruit or oranges but I was deeply disappointed in the canned peaches and pears. It’s Florida people! Need more fresh fruit on the buffet!
The pool was nice and there were towels available. Did need more cleaning though as we did see insects and worms in it :/​
If you’re looking for a place to sleep that close to the parks, then this is your place but don’t expect anything too fancy!

Best hotel I’ve ever been the service it’s good and the employees are so nice I would recommend this hotel and net time I come back to Orlando I’ll come back here

This hotel looks very nice from the outside and from the lobby but it’s another story when you go in your room.
I read other reviews and the were correct in describing this hotel as run down, dirty and worn out. Right when we stepped it of the elevator on the third floor it’s easy to notice that the room doors are dirty and the paint is pealing off and the carpets were dirty. Inside the room: the gfi outlet near the sink didn’t work, the sink was missing the stopper, the shower valve leaks and is missing parts, the bottom of the tub is rusted, the shower panels have shrunk with age and have moldy gaps, the walls are dirty, the window shade has holes and I can go on and on. Breakfast was packed it was hot but the fruit selection was peaches or grapefruit. The line for toast was at least ten minute on all of the four days that I was here.
But… On the positive side all staff was kind, friendly and helpful. And the price… you can’t beat it. We only paid $ 466 out the door with all taxes and fees for four days.
I feel it’s a shame that such a nice hotel with such a nice location has been allowed to become run down. I don’t think they need major renoe just maintenance and upkeep.

This is one of the best hotels I’ve stayed at; the jacuzzi suite is wonderful with 2 separate rooms, with door between. Room service is quick, and food presented well. The linguini with shrimp had too many capers, for my taste. The key lime pie was pretty, but lacked tartness, and I like tart.
The amenities were well appointed, pleasing to the eye.

For the past 7 days, I stayed here in a suite. We had two queen beds and a sofa bed for our stay. Consistently, we would find many many problems.
1– the hallway carpet and room carpet were so disgusting and dirty.
2– the door key was extremely faulty. We had to swipe the card once for the green light. Then we had to swipe it one more time and ram our shoulder into the door to open it. Also, the doors cannot seem to close without slamming against the door frame. Late night guests would «slam» their doors with no idea it bothered the rest of the guests currently residing in the hotel.
3– every day we came back from a theme park (usually late at night) we would never find new towels or shampoo, conditioner, and soap. Every night at midnight, we would have to call down for them to bring us some new towels and shower essentials. One day, they even made us go down to the lobby to retrieve these items that should’ve been already in our room in the first place.
4– the microwave and fridge did not fulfill its basic use. The fridge was not cold, and even when we adjust the dial it never really gotten cold. The microwave «rotating plate» did not «rotate» and instead just stood motionless.
5– I understand a sofa bed can not be like a normal queen bed. But the sofa bed was caved in and it hurt my back so much.
Overall, I would not recommend this place to stay for long periods of time (more than 2 days). The only true benefit is the complimentary breakfast in the morning and handy washing machines.

If check in is any indication this place is terrible! Do not book here! The front desk clerks are completely clueless! Suppose to have 3 o’clock check but no guarantee take a shot and see!

This is the first Hotel that I have been to that does not offer WiFi. The bathrooms are outdated and TV/Phone’s do not work.

Hotel room was okay for price. In room safe did not work. Nor did the door lock. I had to jigger around with it to make sure the door was actually locked when I left the room.
Remote controls for neither TV worked to change channels or volume. I had to use the controls on the TV to operate it.
Also, the shower valve seemed to need a washer. I practically needed a wrench to turn it on and shut it all the way off. I was afraid I was going to break the handle off the shower valve trying to turn it on and all the way off.
The room was clean, and well made up every day we were their. Housekeeping did a good job.

Stayed here for 8 days. Great price, close enough to the Disney Parks, free breakfast buffet type thing which is fine. Staff seems friendly enough, but don’t seem to take much initiative for giving great customer service.
I am giving 2 stars because of three things. First, the rooms are not clean. There is a serious layer of dust around the whole room. I have attached a picture of a quarter I left on one edge of the room, which stayed there (as well as the dust and dirt) my entire stay. I have also attached a picture of one of the lamp shades that appears to have some sort of water damage (adds such a wonderful ambience…)
Second has to do with a situation with housekeeping. On the second day of our stay, housekeeping showed up when my youngest was napping. We asked if she could come back later, and she responded with what seemed like an affirmative answer, but no one ever came back.
Third is because, the next morning, I let the front desk know about our room not being cleaned and I also let them know that the overall cleanliness was subpar, and… nothing ever changed.

Here is an excellent suites hotel just down the road from Epcot. The seven-​story hotel has moderately priced rooms with comfortable beds and good pull-​out sofa beds.
More important it serves a free large buffet and has a steakhouse that is open to 11 pm. After a too early meal at WDW, we decided to eat at the Bistro. The steaks melt in your mouth and the salmon was good. There’s a decent wine menu.
It was a Saturday night but the place was not very busy except for a huge take-​out business which includes much of the menu.
As noted by an earlier writer, we used a discount from
and since we live in Tampa and have annual passes, we did not use the shuttle. We did see some people use transportation to go to a nearby discount mall.
For the price and location and the service, Buena Vista Suites beats similar hotels ten minutes off the Disney property.

GREAT PRICE, FANTASTIC ROOMS, AND GREAT SERVICE AND A FREE BREAKFAST TOO.
Upon my arrive I was met in the lobby at reception by Ulysses, with a smile, service and useful local information. Downtown Disney is right down the road just make a right turn at the exit and you are on your way. There is enough room in their suites to put 4 New York hotel rooms, As you enter your room you have a living room with a big screen flat TV, in the bedroom there is another big with another big screen TV. I got a great rate of $ 89 including free newspaper and a free breakfast buffet. I would stay here on any return trip, enjoy the hotel, the service and the room after a full day of running around the World of Disney

We stayed here a few times in past Disney visits. We like to stay here for a night or two before heading to Disney and staying onsite. We like to give ourselves a day or two to visit the Orlando/​Kissimmee area before locking ourselves away in the Disney trap. :)
The rooms are HUGE and CLEAN and the staff is wonderful. We have never used the bus service because we either rent a car or have our own car.
The elderly lady who works/​used to work in the gift shop is so wonderfully sweet. My kids enjoyed visiting with her almost as much as visiting with the big furry characters in the parks.