Brian D Haas, MD

My daughter experienced an eye emergency while out of town on a weekend. She sought temporary medical care at an emergency clinic and then followed up with Dr. Haas early on Monday morning upon her return. He and his staff were very professional and were able to fit her in in a timely manner even though she didn’t have an appointment. Her care was superb and she anticipates a full recovery. So very grateful for Dr. Haas and his staff.

In May I was referred to Dr. Haas as I had cancerous mole under my right eye. He explained that I would need a right lid blepharoplasty and recommended that I also get radiesse underneath my eyes for a better appearance. He did an excellent job on the lid surgery, however the radiesse was terrible. When I debated about having the radiesse expressing that perhaps it is better to grow old gracefully his male assistant laughed, commenting that only «people who couldn’t afford the services said that»…I found this very unprofessional. Then, when the Doctor came he they laughed about my hesitation, as well. The radiesse left visible «bumps under both eyes, with the left being more pronounced and black in blue. In my follow up visit I stated this and they both ignored the fact, stating that it looked fine and that my eyes were dark underneath to begin with. Doctor spent about 3 min with me. I was hoping that perhaps the swelling and bruising would dissipate, but in a way felt gang up on. during that visit… and certainly not heard. Each and every time I looked in the mirror I was dissatisfied, but tried to let it go. I finally decided to return to see if there was something that could be done… I waited over a month for my appt which was scheduled today at noon. I sat in the waiting room for 45 minutes and finally left. Great surgeon, terrible cosmetic /​aesthetic skills. Most unhappy with the lack of professionalism and haughty attitude.

I have been Dr. Haas’ patient for about 5 years and just had cataract and lens implant. I have already seen an improvement with this surgery and feel my eyesight will continue to improve. I certainly believe Dr. Haas is very qualified and knowledgeable in this field. I have read the other reports regarding staff and cannot comment on those experiences as my experience has been first rate. Of all my appointments only one time did I wait almost 40 minutes, but believe me, I have waited in other doctor offices an hour or more at EVERY appointment. I like the fact they have early morning appointments so I can be to work by 8:30 — 9.

I wrote the following about a year ago right after my surgery, but decided not to post it until some time had gone by and my eyes settled into whatever they were going to be like. Maybe they’d be great. And I don’t like to get people in trouble on the job, so I figured I’d cool down. Well, nothing has changed and so here is the review from January 2014 …
Dr. Haas seems to be well qualified and did a good job on my cataract surgery. That’s why the relatively high rating. However, the laser surgery was a disappointment. I now need two separate pairs of glasses rather than one. I never know if I’ll need glasses when I do something new and different. I absolutely blew a cello recital because I couldn’t see the sheet music. My range of focus is extremely small.
And, oh my. The scheduling/​phone call people are complete boneheads. They call my work number when they know I’m home after surgery. They tell me to come in and pick up med samples and then they aren’t around and don’t leave a note for anyone else to give them to me. (I saw that happen to another patient too.) They neglect to call in prescriptions.
They abruptly re-​schedule surgeries with no respect for my schedule and the fact that everyone I know works and it’s a pain to get someone to accompany me on surgery day. I can’t just change my schedule at 4:45 the day before surgery (even if I HAD received the messages). Oh, and they also had originally scheduled my second surgery on Nov. 13, but informed me with no regret that no, it’s now going to be Dec. 11. No ‘We’re so sorry about that’ or anything. Nope. That’s just the way it is. Deal.

Dr Haas and the staff are friendly, but unless you live nearby, I’d keep looking for another office. The hours are quite limited (not open on the weekend at all), and their prices are very high. Granted, they pretty much carry high end stuff, so if you can afford it, go for it. Me? I prefer more reasonably priced frames and lenses.
Overall an OK place, but plenty of better options nearby.

Tana and Dr. Lightly at this office are great! Tana always helps us maximize our insurance benefit. They also do all the insurance filing, which is a huge benefit!

I’ve been Dr. Haas’s patient for at least two or three years now, but that will end soon. The reason behind me finding a new eye doctor is not really because of his care, but the lack of communication with staff.
In August, I had an appointment at noon. I was left waiting in the holding area for an hour. There was no communication from staff that Dr. Haas or his assistant were runnning behind. There was no indication.
After waiting for that hour, I took the initiative and went to the front desk to ask what the hold up was. I was told that their weren’t any rooms available for me and it would be another 15 minutes before I was going to be seen. Meanwhile, during that hour I see lunch being carted to the back of the office. It may not have had anything to do with my appointment running behind schedule, but it didn’t help their case either.
I am a working woman who was on my lunch break for this appointment. My time was wasted, so I left. Before leaving I hastily rescheduled my appointment for the following week. I missed it. That was my fault, but talk about insult to injury when I get a $ 50 bill for being a no show… You mean like how you were a no show for my appointment that I would have had to wait an hour and 15 minutes for?
Wow This is my experience and may not be the experience of others, but I will be finding a new doctor. Communication is vital. I hope they learn that soon.

Dr. Haas is talented and friendly. He performed a minor procedure on both of my eyes. You cannot tell I had ANY problems by looking at me now. They healed wonderfully. The procedure was uncomfortable, but the gentleman assisting him really helped distract me and calm me down.
The receptionist/​billing staff are friendly, but I can see how some might feel his assistants are ‘snooty’. It didn’t bother me at all. The only problem I had was the fact I spent so long in the waiting rooms. I had a very early appointment, but the nurse was late coming in so I was sitting in the wait room for an hour.

The Doc here appears to know what he is doing. I wouldnt know as he was in and out of the exam room too quickly to ask. The Male assistant that did the eye pressure test spent more time with me than the Doc did.
When I informed him that I was referred there by another ophthalmologist and was informed by them that he was a neurologist. He stated that no one in his office could have told me that, which made me feel like he wasn’t listening to what I was saying.
The staff at the front counter is great and personable. However his assistants are snooty, non-​personable and have no respect for privacy. On both my visits someone just barged into the room to look for something without knocking or even excusing themselves as they let themselves in as I was in the middle of talking.
On my first visit no one bothered to inform me that my eyes would be dilated which caused me problems getting to work and at work that day following the visit.