Audio Zone

This is my 3^rd car that I bring in to have my windows tinted, the last one my Rogue I kept for 4 years and looked perfect. This time I have a Pathfinder had the tint done over a year ago and looks amazing! I must say that Rodrigo the guy who helped me was very nice and helpful! I also know a few other people who have done their tiny there and are happy with it so recommend this place for sure!

Do not spend your money here!!! They are great salesman but terrible at customer service and results. Had stereo system and alarm installed. Alarm did not work after day one… Went back 3x to have checked. Every time they made me wait like I was a burden.
Alarm still not right. I’ll go somewhere else to get it right.
Stereo system is just OK. For the money I spent was hoping for better!!!
Got to witness another dissatisfied customer while I was there. His trunk caught on fire from there equipment!!! And the manager blamed him!!! Worst place ever!!! I will never go back and I will inform anyone I meet looking for auto systems. Wish there was negative star ratings.

Buyers beware. Read the fine print! 30 days warranty on anything. Even something they admit they have lots of trouble out of goes bad, it’s yours. Back up camera last 6 months, go back «oh these are terrible for that problem» «I can sell you an upgrade».
Spent $ 1000 CASH on stereo and camera. Funny how they don’t have a copy of the receipt anywhere.
After this happened I really got to looking around, shame on me for a spontaneous purchase with them. Same exact set up with a year warranty $ 500 at another shop.
They are your best friend at the time of sale, but don’t expect that treatment if the junk they sell you goes bad. Shop around! Trust me! I noticed in reviews on Google that someone stated the manager was «Ahmad» «Ahmed» something like that but the owner responded not at Audio Zone. Well as I just left AZ I called back and asked who owned the place and the person on the line said «Ahmad» and he was out of the office until next week. So who is lying here?

Audio Zone has a great location on a busy street, that’s the only reason they’re still open. I brought my Corolla here to have dual 12″ Alpine subwoofers & 4 Alpine door speakers installed. Let me start by saying they sold me an open floor model and I had to carry the heavy box myself to the car. Zero customer service there, whatever. But what’s most frustrating is that they don’t call me till 6pm when they were closing that I better hurry up & get it. My dad had to step on it to get their on time (zero customer service again). The bass was certainly deep but days later I noticed they broke the door sill where wires were tucked under. The door sill was never the same again. Also I had to come In again because there was an annoying sound in my driver door rattling even with no sound on. Turns out they had a lose screw on that door speaker they installed just floating around. When I came in to get it fixed I waited semi patiently and noticed my car in view of a store camera & the feed was in the store. I saw it just sitting there unattended for 15 minutes, I was pissed and told the owner in front of the lazy sales guy. He finally put pressure on him but STILL. those guys don’t need the business, I wish they would close down.

I have come in here on a few occasions to buy fuses since I work right down the street and it’s on my way home. First off, the guy at the counter looks as if he’s too high to function and my purchase is a complete inconvenience for him. When I do get the fuses, I pay a different price every time. The guy literally stops for a second, thinks about how high he is, and then remembers he needs to make up a price. The prices have varied from $ 5 – 15 for the same fuse holder and fuse. One time I went in there and he didn’t say a single word to me. He Just stared in space as if he was a vegetable on life support.
Another time, a technician came into the store from the back huffing and puffing about a customers car, while the customer was no more then 5 feet away. The manager and technician ended up in an argument which both of them started loudly yelling at each other. The customer then intervened and asked for someone else to finish his car since he didn’t want an «angry technician» working on it. The yelling continued, now with the customer involved, I decided to just leave.
The store seems as if they are doing good by flaunting all these shitty custom Celicas but I have no clue how they stay in business. I’ve been in there at least 7 times and have never had a good experience. I now drive out if my way to get anything I need.

DO NOT GO HERE AND GET YOUR WINDOWS TINTED! I called for a price… over the phone the guy gave me one price, I made sure to ask his name. When I got there the same guy that answered the phone gives me a different price and I called him out on it. He ended up giving me the price that he quoted me over the phone. After they finish (Monday) i pick up my truck and drive off only to notice there is crap under the tint. I call and the owner Ahmed tells me to bring it back so that he can look at it. I get there and pull around back and the kid that tinted it just says…“oh yea i see it. thats dirty” REALLY! So I take it back the next morning (Tuesday). Ahmed assures me that it’ll be done correctly this time. I pick it up and AGAIN my windows are messed up. This time the windows are clean BUT the edges of the tint on both front windows are all scratched up. I COME BACK after work ON THE SAME DAY… and they have to remove my tint and do it again this time while I wait. Ahmed felt the need to crack jokes when he walked in the door saying «OK who do I need to fire». Never once apologizing for his UNQUALIFIED window tinters. After waiting a short time my truck is done… the guy who tinted them the 3^rd time (sweet guy) walks outside with me to look over my windows letting me know this time he did them himself. They looked good… UNTIL…i noticed the scratch at the bottom of the tint that you can feel as well as see on the inside and outside. He assured me that it was my window and not the tint. Told me he would do that window over while I waited but that he was «positive it’s the window». I waited till this morning and IT’S THE TINT NOT THE WINDOW! I’m over this place. THREE tint jobs in 2 days is ridiculous!!! THE CHEAPEST PRICE ISN’T ALWAYS THE BEST AND THIS PLACE IS A NIGHTMARE! DON’T GET YOUR TINT DONE HERE!

Just got back from Audio Zone here in Orlando. I was told they would be able to fit a new fancy radio for my new Smart Mercedes. Not so much. The guy was lazy, inattentive and basically didn’t seem interested in the business. I explained that I had found a ‘kit’ on the internet for the 2012 Smart Car, but he just shrugged. I guess they don’t need the business. If anyone knows of a nice Orlando Car Audio store that would like some business, please let me know! I will NEVER shop at Audio Zone again!

Their prices were pretty competitive. I went in to have an alarm and stereo installed. I paid $ 250 and got a stereo and a Crimestopper alarm installed.
While I was in the store, some guy came around with burned DVD’s of movies that were still in theaters (totally illegal). He said «Here, free dvd. I can get you whatever you need, software, movies, games, anything. Hit me up.» His number was on the back, and then he went and talked with the owner for a while… shetchy.
My problem was after I went in and had all this installed, now my hood won’t open. They somehow broke the mechanism that opens it. Not only that, but my alarm has a feature that if you try to turn on the car without disengaging it, it shuts off the car. For two days, my car has been dead because of faulty wiring that drained the battery, but now it dies every time I try to start it because someone absolutely failed at installed it.
Now I’m stuck at my house with a dead battery and I can’t even fix it because my hood won’t open. Needless to day, I’m sure this is going to be costly to fix since they won’t refund my purchase or fix what they broke.
I’m only giving them two stars because their prices were fairly good.